- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...or more years of experience working in an enterprise IT Service Desk or Help… more
- General Dynamics Information Technology (Fayetteville, NC)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Service Desk Technician Senior ** Deliver simple solutions to complex ... Systems Administration **Skills:** Active Directory (AD),DoD 8570 compliant,Information Technology ( IT ) Systems, IT Troubleshooting,Top Secret Security Clearance **Certifications:**...problems as a Service Desk Technician Senior at… more
- DA Davidson Companies (Great Falls, MT)
- Job Descriptions: Summary/Function:The IT Service Desk Manager oversees all personnel operations of the IT Service Desk , which includes ... confidentiality.Duties:*Oversee daily operations to ensure continuous support of the IT Service Desk , both during...and deliver key performance indicators (KPIs) and metrics concerning Service Desk operations to senior … more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- MyFlorida (Tallahassee, FL)
- …841240 Agency: Florida Gaming Control Commission Working Title: SENIOR HELP DESK TECHNICIAN Pay Plan: Career Service Position Number: 41500056 Salary: ... SENIOR HELP DESK TECHNICIAN Date: Nov... technician to support our growing agency, infrastructure, and IT team. This role will report directly to the… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …at least four (4) years of IT experience, preferably within a Help Desk / Service Desk environment. + Baseline Certification is required within 6 months ... Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist ( Senior -Level)...Preferred: + Active secret clearance. + BA/BS degree in IT Service Management, Computer Science, Information Systems,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... **--3-5 years related work experience required in 3+ plus years of Service Desk / IT Support experience supporting a large enterprise of end users… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job... Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk… more
- American Red Cross (NC)
- …At the American Red Cross, your uniqueness can shine! **We are currently seeking an IT Service Desk Analysist Intern (work from home). This part time ... semester** **WHAT YOU NEED TO KNOW (Job Overview):** The IT Service Desk provides twenty-four-hour...highest level of customer care + Provides input to senior team members regarding team knowledgebase requirements + Works… more
- Alliance Defending Freedom (Lansdowne, VA)
- …live out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a ... highly skilled Senior Help Desk Specialist to join us... Specialist, you are a vital part of the IT Team. In this role, you are responsible for… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring each of the following items: PCs,… more
- ITW (Glenview, IL)
- …What You Will Do: **ServiceDesk Operations** + Field incoming requests to the Service Desk and ensure courteous, timely, and effective resolution of end-user ... networking with senior leaders across the Enterprise. **Position Summary:** ITW's IT internship program is aimed at providing meaningful work and experience to… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT... Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician II (Help Desk Engineer) The IT Technician II ... IT Support Department's Tactical goals + Support the senior support team to execute projects based on priorities,...(On-call weekends) + Maintain the highest level of customer service for our end users (technical & soft skills).… more
- Kelly Services (Barceloneta, PR)
- …new business support requests. Ensure full awareness and readiness to the Service Desk . Track and report to senior leaders regarding status and any issues. + ... **Kelly(R)** **Science, Engineering, Technology & Telecomm** seeking ** Service Desk Operations Analyst** for contract position at Pharmaceutical client in… more
- General Dynamics Information Technology (Fort Meade, MD)
- …**Experience:** 7 + years of related experience **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Yes **Job Description:** **General Dynamics IT ** is seeking an **Enterprise Service Desk Lead** to support large-scale migration and operations on a ... Required:** None **Job Family:** Business Operations **Skills:** Information Technology ( IT ) Services, IT Service Delivery,SIPRNET **Certifications:** ITIL… more