- TECO Energy (Tampa, FL)
- …years of experience - Senior level or Consultant. POSITION CONCEPT The Sr Information Technology Infrastructure Library ( ITIL ) Process Analyst ... Title: ** ITIL Process Consultant** Company: **Tampa Electric Company** Location:...IT Service Transition and Operation processes and procedures specifically Change , Change Management, Configuration, and Problem… more
- Serco (Colorado Springs, CO)
- …+ Must be able to work shift hours/days listed above + Bachelor's degree in information technology , engineering, or a related field + OR a High School Diploma ... **Position Description** Serco is seekingan ** ITIL Incident Manager** to join the support desk...see if there are recurring malfunctions. + Coordinate with Change and Problem management functions. + Adjust… more
- Wells Fargo (Charlotte, NC)
- …procedures are properly written and maintained by leveraging your Information Technology Infrastructure Library ( ITIL ) knowledge and experience. ... Senior Business Execution Consultant to join our Technology Change Management (TCM) Control Operations team...information delivery or presentations to key stakeholders and senior management + Lead the strategy and resolution of… more
- AssistRx (Orlando, FL)
- …the concepts for a highly effective Service Desk based upon the Information Technology Infrastructure Library ( ITIL ) body of knowledge. A strong ... and support the company's technology and customer support strategies. Our Information Technology operations and strategy execution rely upon a stable… more
- Mastercard (O'Fallon, MO)
- …a background in Network Operations and/or Engineering, and experience with Information Technology Infrastructure Library ( ITIL ) and Information ... Senior Network Engineer to help oversee Incident, Problem , and Change Management for Mastercard's Network...required. * Bachelors Degree with a major relevant to Information Technology . Responsibility Every person working for,… more
- MSys Inc. (Baltimore, MD)
- …+ ServiceNow Certified System Administrator (CSA) certification. + ITIL ( Information Technology Infrastructure Library ) certification. Education: ... Job summary: Title: Senior ServiceNow Architect - Hybrid Location: Baltimore, MD,...five (5) years of experience designing and creating incident, problem , and change management modules in ServiceNow,… more
- University of Delaware (Newark, DE)
- …on process improvement and measurement activities; is accountable for Information Technology Infrastructure Library ( ITIL ) and ITSM; including ... related staff coordination. The Director of ITSM also coordinates change , incident, problem , and service level management...process improvement. + Experience in an information technology department that utilizes the ITIL framework.… more
- Cayuse Holdings (Arlington, VA)
- …10 years of relevant experience or Bachelors Degree with 15 years of experience. + Information Technology Infrastructure Library V3 or V4 foundations ... experience as a leader/manager of a service desk with exposure to critical infrastructure domains. + Demonstrated ability to apply ITIL certifications to… more
- Highmark Health (Harrisburg, PA)
- …+ None **Preferred** + Project Management Professional (PMP) + Information Technology Infrastructure Library ( ITIL ) **SKILLS** + Customer ... and/or inquiry and synthesizing data into meaningful observation; analyze, identify and problem solve from information sets (issues could be business or… more
- Truist (Charlotte, NC)
- …Objectives for Information and Related Technology (COBIT), Information Technology Infrastructure Library ( ITIL )). 3. Familiarity with risk ... **Please review the following job description:** This is a Senior role and key contributor to the Truist second...minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide a strong… more
- MIT Lincoln Laboratory (Lexington, MA)
- …support with leadership of multiple finance systems implementations/upgrades + ITIL ( Information Technology Infrastructure Library ) certification and ... Financial Systems Operations Team analyzes financial business needs, coordinates financial information systems solutions, and assists Finance and Information … more
- McLaren Health Care (Grand Blanc, MI)
- …Cerner solution area or Project Management Professional (PMP) or Information Technology Infrastructure Library ( ITIL ) or Certified Professional ... _Required:_ + Education and Experience: + Bachelor's degree in a healthcare field, or information technology OR + Associate degree plus 5 years of experience… more
- IBM (Hampton, VA)
- …installation, disaster recovery, and common problem resolution + Adhere to ITILv4 ( Information Technology Infrastructure Library ) practices for ... world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic...enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and… more
- Citigroup (Irving, TX)
- …in your work, come join us. We'll enable growth and progress together. **As a Senior Problem Manager** you will have a unique opportunity to get exposure to ... process disciplines and you will be a custodian and change agent for our Problem Management processes...true root causes of problems that impact the Citi Technology Infrastructure Operations and Technology … more
- JPMorgan Chase (Plano, TX)
- …or enhancement + Exposure to processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework **Preferred qualifications, ... or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Advanced knowledge, technical problem resolution +… more
- University of Washington (Seattle, WA)
- …higher education, research, and/or medical/healthcare organization. + Experience with ITIL ( Information Technology Infrastructure Library , a set of ... Req #: 237073 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address:...strategic planning, oversight, and direction of the UW's IT infrastructure , resources, and services. UW-IT provides critical technology… more
- US Air Force - Agency Wide (Lackland AFB, TX)
- …architecture and standards, across the command including utilization of Information Technology Infrastructure Library ( ITIL ) concepts. 4. Knowledge ... information . The primary purpose of this position is to serve as the senior Information Warfare (IW) and Cyberspace Operations (CO) Strategist and subject… more
- Capital One (Richmond, VA)
- …Information and Related Technologies 5 (COBIT 5), Information Technology Infrastructure Library version 4 ( ITIL v4), etc. + Familiarity with ... need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology , and risk… more
- JPMorgan Chase (Columbus, OH)
- …and techniques. + Experience executing on processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework. + Expertise in ... or equivalent expertise troubleshooting, resolving, and maintaining information technology services. + Experience managing applications or infrastructure in… more
- Travelers Insurance Company (Hartford, CT)
- …a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ideal candidate will support Change ... you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided...on a monthly basis, generates an overview of incident information to identify problems. + Problem Management:Analyzes… more