- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... customization and enhancement of the ServiceNow platform to align with enterprise ITSM processes and business objectives, ensuring compliance with best practices… more
- Travelers Insurance Company (Hartford, CT)
- …improving production engineering practices. + Ensure alignment of engineering practices with ITSM processes . + Engage with Software Engineering chapter for ... to the team. + Leverage ServiceNow capabilities to enhance ITSM processes and workflows. + Work with...action plans to eliminate future incidents and escalates to senior management as appropriate. + Opens problems and, on… more
- ServiceNow, Inc. (Santa Clara, CA)
- …500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways ... and internal executive teams. They work with cross-functional projects, senior -level executives, and customers to deliver a unique set...learner with the ability to pick up tools, systems, processes and stays up-to-date on the latest AI and… more
- Trinity Health (Livonia, MI)
- …(APM), and Asset Management. Oversees the design, implementation, and ongoing maintenance of these ITSM processes . A Manager with the ability and authority ... **PREFERRED SKILLS AND EXPERIENCE** Serves as the Process Owner for multiple ITSM processes including Configuration Management, Application Portfolio Management… more
- SRP (Phoenix, AZ)
- …inputs and outputs, and establishing performance metrics. + Document and map current ITSM processes and perform gap analyses against desired or best practice ... Senior Business Systems Analyst Location: Phoenix, AZ, US...outcomes. + Maintain comprehensive documentation for ITSM processes , ensuring that documentation is up-to-date… more
- Medtronic (Mounds View, MN)
- …with global IT standards, enabling seamless operations and supporting business success. The Senior Manager of Site Infrastructure & Operations will oversee the ... + Drive operational stability and service performance by ensuring compliance with CMDB, ITSM processes , and global infrastructure guidelines. + Act as the… more
- HUB International (Chicago, IL)
- …in driving HUB's service improvement initiatives, supporting service design processes , planning and managing transformation activities, and ensuring service ... to drive business value as designed. The Service Transformation Manager partners closely with HUB service owners to develop...to ensure buy-in and support for new initiatives and processes . + Communicate the value of changes in … more
- PNC (Strongsville, OH)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. The Senior Manager of Operational Resilience and ... and have an opportunity to contribute to the company's success. As a Senior Enterprise Infrastructure Manager - Operational Resiliency and Transformation within… more
- Lowe's (Charlotte, NC)
- …includes responsibility for developing, training, executing, and measuring operational support processes within scope of responsibility. This role also partners with ... senior management as well as key cross-functional stakeholders to...environment. With a focus specifically on **IT Service Management ( ITSM )** , this role manages and provides direction to… more
- Nexagen Networks Inc (Suffolk, VA)
- …that Nexagen has secured a long-term contract. We have an opening for as a Senior Software Development Manager . Job Title : Senior Software Development ... Service Management, Jira Project Management, GitLab, Service now or other ITSM (Information Technology Service Management) platforms Build and lead a high-performing… more
- Caterpillar, Inc. (Irving, TX)
- …to help our customers build a better, more sustainable world. **Job Summary:** Senior Software Engineering Manager for the Adobe Product Delivery engineering ... marketplace. + **Software Integration Engineering:** Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces… more
- Walmart (Sunnyvale, CA)
- …to aid in troubleshooting and resolving the issues. + Experience and knowledge of ITSM Support processes and related tools is mandatory for the Support ... deployment. **What you'll do -** + As systems engineering manager in Data Ventures, you will be responsible for...Manager position. + Prior experience in managing B2B application… more
- Netsync Network Solutions (Tampa, FL)
- …of the NOC Manager - Network, the Network Operations Center (NOC) Senior Network Engineer is responsible for creating and evolving internal IT network and ... ensuring reliable delivery of our clients Network Infrastructure services. The Senior Network Engineer will train and mentor all members of the IT operations staff… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in ... in ServiceNow will be key to scale our business processes and capabilities. Are you ready to take us...ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate to Service… more
- McAfee, Inc. (San Jose, CA)
- **_Job Title:_** Senior Systems Engineer - Directory Services **_Role Overview:_** Do you want to be an integral part of modernizing and securing McAfee's Active ... those plans? Do you enjoy sharing your knowledge and mentoring others? The Senior Systems Engineer, Directory Services position might be what you've been looking… more
- General Dynamics Information Technology (Falls Church, VA)
- …GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. To be successful in this position you need to be collaborative and ... role. You will be interfacing with the client and senior staff. Therefore, you should be articulate in your...data center personnel to execute. Document and generate business processes for day-to-day and emergency support procedures. + Install,… more
- Ensono (Columbus, OH)
- …to Ensono mainframe clients as they relate to Mainframe DB2 systems. Position reports to Senior Manager - Mainframe Database **Key Areas of Focus for this Role** ... Senior Mainframe DB2 System ProgrammerRemote - United StatesJR010397...efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures **What the Ideal Candidate Brings… more
- SOS International LLC (Fort Huachuca, AZ)
- …maintain VMware virtualized environments + Plan, coordinate, and document revised/updated procedures, processes , and methods + Use Remedy ITSM or similar ticket ... **Overview** SOS International LLC (SOSi) is seeking a ** Senior Systems Administrator** in Fort Huachuca, Arizona. The...8.0 and later + Microsoft System Center 2012 Configuration Manager (SCCM) + Microsoft Office 2013 and later +… more
- Ensono (Columbus, OH)
- Senior Mainframe DB2 Systems ProgrammerRemote - United StatesJR010933 **Position Summary** Provide premium software support and services to Ensono mainframe clients ... as they relate to Mainframe DB2 systems. Position reports to Manager - Mainframe Database **Key Areas of Focus for this Role** + Fulfill customer service requests… more
- Shuvel Digital (Vienna, VA)
- …includes learning Navy Federal Release controls, while operating as a Release Manager , which entails assisting Release Owners manage their lower environments' work ... and verbal + Has significant understanding of software build and release processes , including associated risks and considerations + Has 3+ Years experience with… more