- MacAllister Machinery (Indianapolis, IN)
- …quality customer service . This role involves managing the IT help desk staff, assigning tasks, monitoring performance, and providing feedback and training, while ... Position Summary The Help Desk Manager oversees daily IT support operations, ensuring...collaborating with the Director of IT Operations and senior management. Position Duties/Responsibilities Oversee the day-to-day activities of… more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... 8am - 4pm OR 10am - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Support Specialist - Tier 2** ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Fayetteville, NC)
- …3 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Service Desk Technician Senior ** Deliver simple solutions to complex ... problems as a Service Desk Technician Senior at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior - Tier 1** to join ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- TEKsystems (Raleigh, NC)
- …would be a candidate who has some scripting. Position Responsibilities * Work closely with Senior Service Desk Analysts and escalation teams * Catch mistakes ... Description: We are hiring a Service Desk Analyst for a fast-growing company in Raleigh. This role will be on-site to start, with options of being hybrid upon… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity, helpful… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring...and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers… more
- Nexagen Networks Inc (Rock Island, IL)
- …We have an opening for a Computer Network Support Specialist ( Service Desk Support Service Specialist) SENIOR Job Title: Computer Network Support ... Specialist ( Service Desk Support Service Specialist) SENIOR Job Location: Rock Island, IL Salary: $75K-$80K ( The salary range provided is a general… more
- MyFlorida (Tallahassee, FL)
- SENIOR HELP DESK TECHNICIAN Date: Nov...Gaming Control Commission Working Title: SENIOR HELP DESK TECHNICIAN Pay Plan: Career Service Position ... Office of Information Technology Class Title: Systems Project Analyst (WT: Senior Help Desk Technician) Position Number:41500056 Hiring Salary: $55,000.00… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist ( Senior -Level) to join our team in ... Secret Clearance required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist ( Senior -Level) you will be the face of our… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and ... Help Desk Supervisor ( Senior ) - (626) Share...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Xcelerate Solutions (Fort Belvoir, VA)
- Senior Strategic Planner - Combatant Command Desk Officer Xcelerate Solution is seeking Senior Strategic Planner - Combatant Command Desk Officer . The ... attention to detail; excellent oral and written communication skills geared towards senior executives. + Strong interpersonal and customer service skills that… more
- Alliance Defending Freedom (Lansdowne, VA)
- …live out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a ... highly skilled Senior Help Desk Specialist to join us...timely and proper fashion and in accordance with stated service level agreements (SLA's). + Perform diagnostic testing and… more
- Farmingdale State College (Farmingdale, NY)
- …NY Category: Professional Entry-Level Posted On: Mon Jul 29 2024 Job Description: The Senior Desk Attendant is responsible for overseeing the lobby operations of ... students. These responsibilities include: + Managing a team of desk assistants. + Answering phone calls and emails. +...members to address emergent issues. + Providing excellent customer service to residents and guests. + Issuing and tracking… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical...for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost… more
