- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 2 Service Desk Analyst ** to join our team in Washington, DC. ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- TEKsystems (St. Cloud, MN)
- …Skills: Help desk , Support, Help desk support, Troubleshooting, Customer service , Service desk , Windows 10, Active directory, Phone support, Office ... Password reset, Microsoft office Top Skills Details: Help desk ,Support,Help desk support,Troubleshooting,Customer service , Service desk Additional… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to elevate their ... Analyst (Tier 1), End User Engineering About us:...the fields of security, networking, and virtualization. Our Help Desk is viewed as a training program for these… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Robert Half Technology (Solana Beach, CA)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst I in Solana Beach, California. As a Help Desk Analyst I, ... as needed * Work with cloud-based applications * Handle service calls for un-jamming printers locally when required *...with the potential for training if needed * Leverage senior resources for assistance with more complex tickets. Requirements… more
- Robert Half Technology (Lowell, MA)
- Description We are in search of a Help Desk Analyst to join our team operating within the tech industry in Lowell, Massachusetts. In this role, you will be ... their resolutions in a ticketing system thoroughly * Escalate complex issues to senior technicians when necessary * Maintain a comprehensive knowledge base of our… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- MyFlorida (Tallahassee, FL)
- …841240 Agency: Florida Gaming Control Commission Working Title: SENIOR HELP DESK TECHNICIAN Pay Plan: Career Service Position Number: 41500056 Salary: ... Gaming Control Commission Office of Information Technology Class Title: Systems Project Analyst (WT: Senior Help Desk Technician) Position Number:41500056… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior - Tier 1** to join ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- HCA Healthcare (Idaho Falls, ID)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... diversity and inclusion thrive? Submit your application for our Senior Technical Analyst opening with Eastern Idaho...and standards are achieved * Effectively works with customers, Service Desk and Technical Services personnel *… more
- HCA Healthcare (Las Vegas, NV)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... over 156,000 hours volunteering in our communities. As a(an) Senior Technical Analyst with Southern Hills Hospital...and standards are achieved * Effectively works with customers, Service Desk and Technical Services personnel *… more
- Koniag Government Services (Alexandria, VA)
- …Solutions, LLC,** a Koniag Government Services company, is seeking an experienced DAI Senior Financial Analyst (O2C Specialist) with an active Secret Clearance ... weeks paid time off, and more. The O2C Help Desk Specialist will assist in a variety of financial...- Preferred, not required. + Experience as a business analyst /project analyst /training coordinator for an OSD-level organization.… more
- MyFlorida (Tallahassee, FL)
- SENIOR CONSUMER SERVICE ANALYST -...at a time, either sitting or standing at a desk , using wireless telephone headset, and a double monitor computer. ... . Requisition No: 838841 Agency: Office of the Attorney General Working Title: SENIOR CONSUMER SERVICE ANALYST - 41000334 Pay Plan: Career Service … more
- HCA Healthcare (Kansas City, MO)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... **Introduction** Do you have the career opportunities as a Senior Technical Analyst you want with your...and standards are achieved * Effectively works with customers, Service Desk and Technical Services personnel *… more
- Huntington Ingalls Industries (Tampa, FL)
- …in support of USCENTCOM strategies and policies for the Middle East. + The Senior Analyst must direct and perform top-level system analysis, perform trade ... to the USCENTCOM area of responsibility. + Assist Country Desk Officers in giving presentations to senior ...technical optimizations and develop high level designs. + The Senior Analyst will prepare complex operations or… more
- Intuit (Mountain View, CA)
- …meetings or after-hours emergencies. How you will lead + Serve as primary support analyst for Senior Executive Leadership and Senior Executive Assistants who ... skills to use while solving technical problems for our senior leadership team? Intuit is looking for a dynamic...is looking for a dynamic and customer-focused Desktop Support Analyst for Executive Support in their Mountain View headquarters.… more
- BMO Financial Group (Milwaukee, WI)
- …updated as needed and remains relevant. Additionally, the Business Technology Senior Analyst will co-own the Help Desk function for the commercial lending ... Desk and providing prompt and accurate responses. The Senior Analyst will also identify and escalate...recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit… more