- Coretek Services (Renton, WA)
- Deskside L2 IT support will provide quality remote and...in person. Requirements + Experience: 1-3 years in a service desk or similar IT support role. + ... onsite support to IT users, employing a high degree of customer service , technical expertise, and timeliness. Consult knowledge base to optimize problem resolution,… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation,… more
- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the Global Service ... service support. The primary role of the IT Service Desk Analyst is to...SLA's and OLA's. + Provide 2nd level support, including deskside support and travel to regional locations as may… more
- Motion Recruitment Partners (Hillsboro, TX)
- Service Desk Analyst Hillsboro, TX...SLA's and OLA's. * Provide 2nd level support, including deskside support and travel to regional locations as may be ... **Onsite** Contract $22.46/hr - $25.67/hr Our client is looking for a Service Desk Analyst for a 12-month contract in Hillsboro, TX 76645. Applicants must be… more
- Robert Half Technology (Houston, TX)
- Description We are looking for a Help Desk Analyst to join our team in Houston, Texas. As a Help Desk Analyst , you will be responsible for solving ... in resolving technical issues with a focus on customer service and satisfaction * Utilize various technologies such as...Google Drive, and other software tools * Participate in Deskside Support and provide assistance with Desktop Hardware *… more
- Robert Half Technology (Pittsburgh, PA)
- …experience. Requirements * Possess at least 3 years of experience working as a Help Desk Analyst * Adept at managing and maintaining databases * Familiarity with ... Description Responsibilities: * Provide multi-tier help desk support and technical assistance to end users...Database, EO/IR systems, Lotus Notes, and Microsoft to enhance service delivery * Provide Deskside Support and… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Robert Half Technology (Culver City, CA)
- …for consideration* Robert Half (Technology Solutions) is searching for a Tier 2 Service Desk Technician with a background in Tier 2 Support, Fast-Paced ... this sounds like your background, then this Tier 2 Service Desk Technician role is for you....Requirements * Possession of relevant experience in a Help Desk Analyst role within the Healthcare/NHS industry.… more
- Robert Half Technology (Chicago, IL)
- … desk -related issues, providing training, and maintaining excellent customer service . Responsibilities: * Provide comprehensive phone and deskside support ... Description We are in search of a proficient Help Desk Analyst for our team based in...end-user IT training materials and provide instruction during customer service interactions and scheduled training sessions * Maintain operational… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... Friday. Description: The successful candidate will be responsible for deskside support of an environment composed Intel based PC...customers when they call or walk into the customer service center, remotely, or at the customer's location. The… more
- CADENT (Philadelphia, PA)
- …Do: * Serve as the main point of contact and escalation for IT service desk inquiries, ensuring timely and effective resolution. * Provide in-office technical ... Right now we are seeking a seasoned Senior Support Analyst to join our IT department. This role is...critical in ensuring the seamless operation of our IT service support, serving as a knowledgeable expert both for… more
- Lowe's (Kirkland, WA)
- …indirectly support corporate initiatives or deployment projects. With a focus specifically on ** Service Desk ** , this role provides level 2 technical support, ... failures or issues + Identify and suggest possible improvements on procedures + Service Desk Responsibilities * Provides support to resolve problems with… more
- Belcan (Indianapolis, IN)
- Desktop Analyst 1- Helpdesk Job Number: 353109 Category: -Software & Systems SBU Description: A Desktop Analyst 1- Helpdesk job in Indianapolis, IN is currently ... in a manner that meets or exceeds agreed upon Service Level Agreements (SLAs) within operations. In addition, will...* Occasionally field walk-up requests and 1st level Help Desk duties. Log and document detailed ticket activity until… more
- ManTech (Mclean, VA)
- Provides technical support and customer service to the organization's users of computer applications and hardware (eg, PCs, servers, mainframes). Answers questions ... services, software systems engineering and/or application development to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …management. + Specialized subject matter expertise in one or more areas of the service desk operations. + Facilitate and set up video teleconference events for ... duty hours are responded via email, phone call, or deskside support within Service Level Agreements (SLAs)....required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening or… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... would include: + All aspects of both Remote and Deskside computer support + Owning, tracking and resolving Information...incidents within SLAs on a daily basis to ensure service -related issues are identified and resolved within established SLAs… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Floor Support/ Service Desk Analyst responsible for being the second line of contact for each of our customer ... iPhones, Android phones, and tablets, among others. + Support Service Now tickets and manage incidents, service ...years (or commensurate experience) + Experienced working in a deskside or remote support environment + Someone with experience… more