- Alameda Health System (Oakland, CA)
- …in addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The ... employees may perform other related duties at an equivalent level . Not all duties listed are necessarily performed by...reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change… more
- CAI (Jackson, MS)
- …We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English ... Bilingual (Italian/English) Service Desk Analyst **Req...and diagnose technical issues and problems + Provide first level support including but not limited to: resetting passwords,… more
- SHI (Somerset, NJ)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- State of Massachusetts (Chelsea, MA)
- … and foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The ... Service Desk Analyst is the first point of contact...within expected timeframes.** * Adhere to and meet all Service Desk Service Level … more
- System One (Spring Grove, PA)
- Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor Work Model: Onsite Hours: Day Shift - Mon- Fri (on-call coverage ... required) GENERAL POSITION DESCRIPTION The Service Desk Analyst provides high-quality support to internal customers through the IT Service Desk . The… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate support. Exceeds… more
- BAE Systems (Washington, DC)
- …may be available based on position level and/or job specifics. **Enterprise Service Desk Analyst ** **117747BR** EEO Career Site Equal Opportunity ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll...device management (MDM) tools + CompTIA A or similar entry- level IT certification + Background in multi-channel support (phone,… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... first time where possible with remote control. The IT Service Desk Analyst I is... incidents, unassigned service requests and unassigned service tasks) 5. Maintain a high level … more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A...Analyst Tier 2** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required Experience:** 5+… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Intuit (Tucson, AZ)
- …office 3 days a week._** **Responsibilities** **Strategy & Planning** + Establish and enforce Service Desk service level agreements in consultation with ... + Proven track record of developing and providing Service Level Agreements and Service Desk deliverables. + Solid relationship management and performance… more
- Intuit (Tucson, AZ)
- …office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to ... technical support team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. + Solid relationship… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Analyst I is responsible for providing fast and useful technical assistance on not only computer systems but also other ... necessary for our clients to perform their job duties. Service Desk Analyst I will...problem-solving process. * Direct unresolved issues to the next level of support personnel. * Provide accurate information on… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level : Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or ... service desk support for customers systems. +... service desk support for customers systems. + Experience with 1st...Provides incident status updates to management and end-users per service level guidelines * Support and maintain… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If that ... part of a Global support team, the Senior IT Service Desk Analyst ensures all...time to close tickets. + Responsible for assisting second level support groups. + Maintain the computer network hardware… more
- SHI (Somerset, NJ)
- …yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting techniques, and… more
- Flynn Restaurant Group (Independence, OH)
- …a week to collaborate and thrive, together!_ **Our Vision for this Role** The Video/ Service Desk Analyst supports internal customers by remotely retrieving ... gathering, and effective use of the knowledge base. + Work with Level I and II Service Desk to stay up to date on all hardware and software components… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- TEKsystems (Orlando, FL)
- …common issues will be password resets and oracle questions. Position Statement: The Service Desk Technician is a highly motivated, passionate and detail oriented ... email to ensure customer issues are resolved per approved Service Level Agreements (SLAs) metrics. This position...to detail. * Able to effectively prioritize and perform Service Desk tasks in a fast paced… more
- Robert Half Technology (Uniontown, OH)
- Description We are looking for a dedicated Help Desk Analyst to join our team. This is a long-term contract position, providing technical support for an ... issues effectively and in a timely manner. * Manage service desk tickets and ensure accurate documentation...efforts and streamline support processes. * Maintain a high level of attention to detail to ensure accuracy in… more
