- CJ Logistics America (Des Plaines, IL)
- Job Details:As part of CJ's Corporate IT Department, the Service Desk Analyst provides a high level of customer service while supporting end users ... and the applications associated with these systems.Identify, research, and resolve Level 1 technical issues.Escalate technical issues that are beyond Level… more
- Dexian - DISYS (Washington, DC)
- PMS-ES Helpdesk/Systems Analyst Job Description Notes:Long-term/Multi-year contractHybrid, onsite 3 days a week in Navy Yard, DC Must be a US citizen.20-30% helpdesk ... dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting… more
- Rose International (Columbia, SC)
- …child support cases. Currently there are 60k+ registered users of this system.The Help Desk Analyst provides support for incident resolution and requests for the ... research, and resolution of incidents and requests. The Help Desk Analyst is responsible for collecting information...logs and/or updates all incidents and requests; engages other service desk resources, job aids, newsletter articles… more
- Careers Integrated Resources Inc (St. Paul, MN)
- …as Microsoft Teams and TelemedIQ, ensuring the smooth operation of contact centers and desk phones. Maintaining Service Level Agreements (SLAs) to ensure ... Job Title: Telecommunications Analyst Job Location: St. Paul, MN 55130- (100%...IP telephony voice communication systems, including softphones and PoE desk phones. This role encompasses managing day-to-day changes, onboarding,… more
- American Honda Motor Co Inc (Torrance, CA)
- …competitiveness, and customer satisfaction for Honda in North America. The Partnerships Analyst , under the guidance of the Partnership & Alliance Lead, will assist ... The objective of the Partnership & Alliance department is to support company level objectives for business growth, innovation, and value creation to enhance our… more
- Tech Providers Inc. (Anderson, SC)
- … user support for incidents that require local resolution and cannot be resolved by the Service Desk . * Response to service desk request tickets and ... End User Services Analyst IIAnderson, SC -Onsite6+ month contractDuties: * Research,...management of all end-user devices and manage the stock level of spare equipment. Skills: * Windows Operating System… more
- American Honda Motor Co Inc (Torrance, CA)
- …competitiveness, and customer satisfaction for Honda in North America. The Partnerships Analyst , under the guidance of the Partnership & Alliance Lead, will assist ... The objective of the Partnership & Alliance department is to support company level objectives for business growth, innovation, and value creation to enhance our… more
- American Honda Motor Co Inc (Torrance, CA)
- …competitiveness, and customer satisfaction for Honda in North America. The Partnerships Analyst , under the guidance of the Partnership & Alliance Lead, will assist ... The objective of the Partnership & Alliance department is to support company level objectives for business growth, innovation, and value creation to enhance our… more
- Windstream (Atlanta, GA)
- …Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. About the ... Technical Assistance Center (BTAC). The BTAC provides first and second level operational support for Windstream's broadband customers. These data customers are… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1). + kingwood , texas (remote) + posted july 1, 2024 **job details** summary + $19 - $20 per hour + contract + high school + ... category computer and mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1) is the primary point of… more
- Doosan Bobcat (West Fargo, ND)
- …a wide variety of Doosan affiliates all over the world. Job Information The Service Desk Analyst I provides Level 1 customer support for Bobcat. The ... Service Desk Analyst I... Service Desk Analyst I Last Updated Date:...best practices to ensure Customer Satisfaction (CSAT), Quality, and Service Level Targets are met. Role &… more
- CAI (Columbus, OH)
- …**Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical support to users in ... time **Worksite Flexibility** Remote **Job Summary** As a Servic Desk Analyst , you will be responsible for...an efficient and accurate manner. This position will provide Service Desk support to our customers applying… more
- Taco Bell (Irvine, CA)
- …Do you love helping people? Are you a great troubleshooter? Staffmark is looking for Service Desk Analysts to work onsite at the Taco Bell corporate headquarters ... in the Restaurant Support Center Service Desk . This is a temp to...problems as well as hardware problems + Troubleshoot first level calls as volume dictates. + All troubleshooting is… more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data ... Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to direct issues… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... **Req ID:** RQ179905 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- TEKsystems (New York, NY)
- …in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as ... In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize,… more
- TEKsystems (New York, NY)
- …in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as ... In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize,… more
- Booker DiMaio, LLC (Fairfax, VA)
- …in context of a professional service desk . Minimum Education: HDI Service Desk Analyst certification and Microsoft DST or equivalent certificate ... 1: 2+ years of experience Minimum/General Experience: Provides Service Desk or Network Operations level... desk . Minimum Education: College degree and HDI Service Desk Analyst certification and… more
- Leidos (Washington, DC)
- …with the ability to obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement, ... Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst (Tier 3...as well as industry and vendors with a high level of professionalism, good judgment, and tact. + Ability… more
- MUFG (Tampa, FL)
- …and advance issues that extend beyond level 1 & 2 span of control. The Service Desk Data Analyst will also provide first contact support for all internal ... support). Other responsibilities include defining, maintaining, and reporting on service level agreement (SLA) compliance and metrics...used by our employees and our support organization. The Service Desk Data Analyst is… more
