- Russell Tobin & Associates (Columbus, OH)
- …primary point of contact for users reaching out to the IT Service Desk . This role demands exceptional customer service skills, technical expertise, and ... What are we looking for in our Service Desk Agent? Our client -...records and actively contributing to process improvements. Key Responsibilities: Customer Service Excellence: Respond to incoming calls… more
- Aequor (Tampa, FL)
- …will be considered. Job Description: Job Summary As a member of the Specialty Service Desk , you will be responsible for delivering world class IT support ... Participate in application testing, upgrades and deployment, and internal Service Desk projects as needed. Adhere to...Bachelor's Degree. Basic understanding of ITIL Framework and IT Service Management. Excellent Customer service … more
- Converge Technology Solutions (Houston, TX)
- Job Summary:The Customer Service Desk Agent is responsible for providing quality and efficient customer service tocustomers through technical and ... service skills. Ability to manage one or more customer service or service desk function at a time. Advanced technical troubleshooting skills. Ability… more
- Mindlance (Springfield, MA)
- …high-volume help desk call center environment Is responsible for providing exceptional customer service in a call center environment and technical support by ... Job Title: Help Desk Specialist Job Location: Springfield, MA Zip Code:...Possess strong written and oral communication skills Exhibits exceptional Customer Service soft skills Demonstrates strong problem… more
- Dunhill Professional Search (Fort Belvoir, VA)
- …on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities.Attains a minimum of 85.5% ... and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks… more
- eXcell (West Palm Beach, FL)
- …hardware, software, and OS Basic understanding of networks Excellent communication skills Excellent customer service skills Able to work in a high pressure ... employee benefits!Our client has a brand new opportunity for a qualified Level 1 Help Desk Technician to join their team onsite in West Palm Beach, FL. Skills and… more
- Eisai, Inc (Nutley, NJ)
- …experience and oversees a combination of both on-shore & and off-shore VIP Support, Service Desk , Help Desk , Field Support, Audio/Visual Support, Print, ... (configuration management database), and Desktop Engineering teams. This role is very customer service focused and requires technical expertise to guide their… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …ongoing basis. Technical Skills, topline familiarity with Microsoft Office Suite and Customer Service Responsibilities First responder to incoming client calls ... network, hardware and software issues at the desktop level Excellent customer service background with professional appearance and communication skills… more
- Great Kills Service Station (Staten Island, NY)
- … Advisor impacts the volume/efficiency of service and plays an integral role in insuring customer satisfaction. NOTE: Pay range varies depending on experience ... Great Kills Service Station, a family-owned and operated business has...to the people of Staten Island and surrounding areas. Service Technicians & Writers here at Great Kill … more
- HHS Technology Group, Inc. (Atlanta, GA)
- …to detail, process orientation, clear communication when escalating and exceptional customer service . Develop expertise with in-house application to perform ... HELP DESK SUPPORT WHO WE ARE: At HHS Tech...flexible in a fast-paced Proven team player with excellent customer service , interpersonal, and communication skills with… more
- Lennar Mortgage (Irving, TX)
- …distribution of mail RequirementsHigh School diploma or equivalentReception and/or customer service training preferredMicrosoft Office experience required Life ... truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Escrow Closing Assistant/Front Desk Associate We are… more
- Dexian - DISYS (Eagan, MN)
- Job Title: IT Service Desk SpecialistsLocation: 100% remote-Central time zone hoursDuration: 12-month contract to start but always chance to go longer or convert ... doing this for first month and then move to overnight after this.JOB OVERVIEWThe Service Desk Specialist is responsible for providing support to IT users via… more
- Dexian - DISYS (Denver, CO)
- …at the City's Headquarters location.The immediate, primary focus is to augment the IT Service Desk and then assist with the large end user hardware replacement ... to explain technical terminology to non-technical end users.Strong interpersonal and customer service skills.Ability to communicate technical solutions with… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …and complete pre and post award documents including but not limited to, Service Agreements, Work, Delivery and Task Orders, Amendments and shall conduct customer ... standard office equipment and will frequently stand, walk, sit, perform desk -based computer tasks, use a telephone, perform repetitive motions and occasionally… more
- University Medical Center of El Paso (El Paso, TX)
- …walk in traffic, incoming telephone calls and supporting the highest level of customer service for patients, staff and visitors. Promotes positive public ... Job Description: Under the supervision of the Director of Guest Services, performs customer reception duties and is responsible for providing a point of contact for… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …assist with follow-up on critical issues to complete quotes and promote positive customer experiences. The primary focus areas will be to assist in identifying, ... new accounts and business that would benefit from Lovelace services by geography, service platform or stage of growth. Present existing services to potential and… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …upgrades. Stay on top of new upgrade releases in Veeva CRM and partner with customer to evaluate and implement as needed. Responsible for the Help Desk ... creating training documentation for all supported applications.- Collaboration: Attend customer facing meetings to communicate standards and directions, as well… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …and discretion; excellent judgment, problem-solving and decision-making skills; and strong customer - service skills. Demonstrated ability in managing a wide ... standard office equipment and will frequently stand, walk, sit, perform desk -based computer tasks, use a telephone, perform repetitive motions and occasionally… more
- Mindlance (Columbia, SC)
- Job Title: Claims Customer Service Advocate Job Location: Columbia, SC Zip Code: 29201 Top 3/5 Skills: . Customer Service . Inbound/outbound call . Data ... of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a...resolution. Identifies and reports potential fraud and abuse situations. Customer Service Advocate Job Requirements . Required… more
- GSC (Germantown, WI)
- …must1+ years' experience using 3D CAD software is idealPrior experience in a software help desk or customer service environment would be great, but not ... emailUpdate and maintain current customer support database NetSuiteDocument all customer interactionsProvide data on trends during service callsContribute to… more
