- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 82136 ... + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours**… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... Management of a Federal IT Service Desk . We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team. As the IT … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …**US Citizenship Required:** Yes **Job Description:** **General Dynamics IT** is seeking an ** Enterprise Service Desk Lead** to support large-scale migration ... OCONUS locations. This position is located at **Ft. Belvoir, VA.** As the ** Enterprise Service Desk Lead** , you coordinate delivery of the customer digital… more
- SOS International LLC (Pearl Harbor, HI)
- **Overview** SOSi is currently seeking an experienced ** Enterprise Service Desk Specialist** join our team in **Joint Base Pearl Harbor Hickam, Honolulu, ... to realize critical and time sensitive C2 strategies. **Essential Job Duties** Enterprise Service Desk Specialists are responsible for assisting users and… more
- Epsilon, Inc (Greenville, SC)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major ... ** Service Desk Agent I** **Who is...** Service Desk Agent I** **Who is Epsilon:** Epsilon is...enterprise services for USPTO. **An average day:** As Service Desk Agent I, you will perform… more
- Generac Power Systems (Waukesha, WI)
- … Service Desk Operations** + Oversee ongoing delivery of the Global IT Service Desk support services enterprise wide, to include escalation within and ... to push new boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that end users are receiving the appropriate… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help… more
- General Dynamics Information Technology (Washington, DC)
- …development, candidates must have at least 5 years of experience in technical service desk support operations, end user support, and technical troubleshooting + ... opportunity as an **Instructional Developer/IT Support Trainer** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At… more
- V2X (Springfield, VA)
- …Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... escalated tickets from Service Desk team members. The IT Enterprise Service Desk supports a wide array of systems, applications, and services… more
- Huntington Ingalls Industries (Newport News, VA)
- …part of the team? Apply today! We look forward to meeting you. **The Role** HII Enterprise Service Desk manager will oversee all aspects of the client facing ... service to our internal stakeholders. Responsibilities: Overseeing day-to-day operations of the Enterprise Service Desk including but, not limited to the… more
- TEKsystems (New York, NY)
- …for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …with customers as required. Convert Portal tickets to Remedy when RNEC/Army Enterprise Service Desk escalation is required. REQUIRED ... Diagnose and repairs widespread issues with support of the enterprise management and networking teams + Communicates technical issues...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- General Dynamics Information Technology (New Orleans, LA)
- … Desk Technician II** joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility. At ... Help Desk **Skills:** Customer Service ,Help Desk Support,IT Service Desk ,Troubleshooting **Experience:**...a variety of methods including phone, email, chat, and enterprise ITSM. In this role, a typical day will… more
- BorgWarner Inc. (Auburn Hills, MI)
- …technicians. Key responsibilities + Monitor Incidents and Service Requests for the Enterprise Service Desk assignment group in the ServiceNOW system. + ... Position IT Service Desk Intern - Corporate (Grade) Location Auburn Hills, Michigan About us BorgWarner is a global product leader in delivering innovative and… more
- Epsilon, Inc (Quantico, VA)
- …and coordinate the documentation of all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update, and resolve ... Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average… more
- Travelers Insurance Company (Hartford, CT)
- …to deliver corporate and industry best practice end user support for the 24x7x365 enterprise Service Desk through various customer interface channels. This ... analytical, and troubleshooting skills required. + 6 months of Customer Service , Service Desk , or contact center experience required. **What Is… more
- General Dynamics Information Technology (Bossier City, LA)
- …team to support the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise Service Desk Program in Bossier City, LA. At GDIT, ... as the first point of contact for IT problem resolutions for the DoS service desk . In this role, a typical day will include: + Collaborating with the Department… more
- General Dynamics Information Technology (Fairfax, VA)
- …and proactive support capabilities. How You Will Make an Impact: + Direct 24x7 Enterprise IT Service Desk operations and transformation initiatives. Manage ... Customer Experience Management,Information Technology (IT) Services,Information Technology Infrastructure Library (ITIL),ITSM, Service Desk Management **Experience:** 5 + years… more
- William C Brown Inc (Bowie, MD)
- … Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base… more
- Leidos (Huntsville, AL)
- …to provide oversight to the AEGIS Enterprise Services Service Line NASA Enterprise Service Desk (ESD), , and Associated Facility Services. + Support ... **Description** The Advanced Enterprise Global Information Technology Solutions (AEGIS) program has...Lead supporting the NASA's Network and Telecommunication Services (NaTS) Service Line. NaTS supports NASA customers agency wide, flight… more