- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated with accurate and detailed… more
- Leidos (Ashburn, VA)
- …experience in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk , End User Support). + Must currently possess an ... Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn,...duties will include: + Provide great and prompt customer service to CBP Officers by assisting them with IT-related… more
- TEKsystems (New York, NY)
- …when problems are resolved * Follow escalation an paging procedures Skills Service Desk , Help Desk , Helpdesk , windows 7, windows 10, active directory, ... phone support, Service Now Top Skills Details Service Desk , Help Desk , Helpdesk Additional Skills & Qualifications Customer service , Strong… more
- Leidos (Washington, DC)
- …SLA ( Service Level Agreement) management experience + Team management skills leading helpdesk / service desk teams + Customer- service oriented with a ... **Description** **Leidos has an exciting Service Desk and Incident Manager position...contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact… more
- Intermountain Health (Denver, CO)
- …(3) years of customer service experience, required + At least one (1) year of Service Desk or Helpdesk experience , preferred + At least one (1) year ... identify and correct reported issues, as needed. 3. Document and prioritize service desk tickets, chat, and emails, call accurately in the ticketing system and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- CUNY (New York, NY)
- Helpdesk Technicians - Multiple Positions, Department of Information Technology **GENERAL DUTIES** IT Support Assistants support routine operations and problem ... They work in technical support, applications development, operations, help desk , and similar environments, as well as in the...related equipment. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction to ... Delivery Associate Helpdesk - Washington, DC **General Information** Press space...be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics… more
- Chenega Corporation (Stafford, VA)
- …updated features and functions of the application. **Responsibilities** + Receive customer Help Desk phone calls and service requests for support. + Provide ... **Req ID:** 34466 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA** Are you ready... Specialist, Mid** is the customer-facing Tier 2 Help Desk representative. This vital position is responsible for providing… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Helpdesk -Desktop support Company : Safran Job field :...infrastructure. **Job Requirements** * Minimum: 1-2 years of Help Desk Support experience. * Advanced experience in troubleshooting computer… more
- Candela Corporation (Marlborough, MA)
- **Senior Helpdesk Specialist** Requisition Number **2728** Location **US - Marlborough, MA** State/Territory **Massachusetts** Candela is recognized globally for its ... they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced...a mixed platform environment as part of our global helpdesk team based in our Marlborough, Massachusetts office. The… more
- City of New York (New York, NY)
- …Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational ... OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST. The Administration for Children's Services (ACS)… more
- Fujifilm (Mesa, AZ)
- …have an exciting opportunity at our Mesa, AZ facility for a ** Helpdesk Coordinator!** With state-of-the-art manufacturing facilities in the US, Europe, Taiwan, ... services used throughout the semiconductor manufacturing process. **The Role** The Helpdesk Coordinator will coordinate the technical support staff on day-to-day… more
- GCyber (Crystal City, VA)
- GCyber is seeking a Senior Helpdesk Support Specialist, who will provide support across NIPR, SIPR, JWICS, and SAP domains. As the Senior Helpdesk Support ... IT initiatives with occasional travel to Naval Station Guantanamo Bay. As the Senior Helpdesk Support Specialist, you will: + Provide comprehensive IT Help Desk … more
- TEKsystems (Chattanooga, TN)
- …cad program, Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Technical support, cad/cam, cam software, cad support, ... EPDM data management, and related technology. + Strong customer service experience Description The CAD Helpdesk Technician...& Qualifications Day to day: responding to HD tickets ( service desk plus) working with end users… more
- TEKsystems (Fond Du Lac, WI)
- …support, Troubleshooting, Customer service , Office 365, Active directory, Support, Service desk , Hardware, Technical support, Phone support, Ticketing system ... have at least 2 years of experience in a helpdesk role, corporate environment preferred. The Helpdesk ...Top Skills Details Help desk support,Troubleshooting,Customer service ,Office 365,Active directory Additional Skills… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- College of Mount Saint Vincent (Bronx, NY)
- …array of undergraduate and certificate programs serving non-traditional students. The IT Helpdesk Technician plays a vital role within the IT department, providing ... support through the University of Mount Saint Vincent's Computer Services Help Desk . This position involves working directly with users to address and resolve… more
- TEKsystems (Ann Arbor, MI)
- …clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is looking for strong technicians to provide Level ... 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows...as early as next week* Job Description: The Help Desk Representative will be located at the client site… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more