- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated with accurate and detailed… more
- State of Michigan (Lansing, MI)
- …software experience and software instruction training required + Two years of Service Desk / helpdesk support preferred, performing activities that correspond ... Service Desk Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4614223) Apply Service Desk Analyst Salary $45,000.00 -… more
- TEKsystems (Pearl Harbor, HI)
- …Skills: Windows 10, Troubleshooting, Customer service , Windows, Technical support, Service desk , Helpdesk troubleshooting, Password reset, Office 365, ... Description: Our customer in search of a junior level service desk specialists to perform within password resets, answering phone calls, hardware/software break… more
- GovCIO (Washington, DC)
- …experience) + Bachelor's degree or equivalent with experience of at least 4 years in a service desk or helpdesk environment and at least 1 in management. + ... + Ensure compliance with key partner's technical certification requirements. + Oversee Service Desk metrics and strive for continuous improvement and ensure… more
- TEKsystems (New York, NY)
- …* Identify problems for submission to problem management process Skills: Service Desk , Help Desk , Helpdesk , windows 7, windows 10, active directory, ... Service Now, a+ certification Top Skills Details: Service Desk , Help Desk , Helpdesk Additional Skills & Qualifications: Customer service , Strong… more
- TEKsystems (New York, NY)
- …* Identify problems for submission to problem management process Skills: Service Desk , Help Desk , Helpdesk , windows 7, windows 10, active directory, ... Service Now, a+ certification Top Skills Details: Service Desk , Help Desk , Helpdesk Additional Skills & Qualifications: Customer service , Strong… more
- General Dynamics Information Technology (Beltsville, MD)
- …Secret **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 ... as the first point of contact for IT problem resolutions for the DoS service desk . In this role, a typical day will include: + Collaborating with the Department… more
- TEKsystems (Denver, CO)
- …customer in Denver and North Denver areas. Top Skills Details: + 1-3 years IT support / helpdesk / service desk experience + Active Directory, O365, Win 10 + ... TEKsystems has a need for a junior level IT Service Desk / Support Technician to work onsite at our… more
- TEKsystems (New York, NY)
- …environments - Knowledge of customer experience best practices Skills: Service Desk , Help Desk , Helpdesk , Support, Troubleshooting, Customer service ... Help desk support Top Skills Details: Service Desk , Help Desk , Helpdesk ,Support,Troubleshooting,Customer service ,Windows,Technical… more
- Red River (Arlington, VA)
- …managing customer issues and requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + ... 310-175-9. + Ability to handle and manage incidents and service requests effectively. + Strong leadership skills with the...skills with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- TEKsystems (Glendale, AZ)
- …Remote support, Helpdesk troubleshooting, O365, A+ Top Skills Details: Help desk support,Help desk ,Troubleshooting,Customer service , Service desk ... Glendale 5 days a week. Reporting to the IT Helpdesk Manager, you will be providing Level 1/2 IT...desk support, Help desk , Troubleshooting, Customer service , Service desk , Windows 10,… more
- City of New York (New York, NY)
- …performance of the helpdesk team, ensuring timely and accurate customer service . They recruit, train, and support help desk representatives and technicians. ... the NY metropolitan area, supervising a staff of eight helpdesk administrators. The Help Desk Manager manages...desk team and evaluate performance - Ensure customer service is timely and accurate on a daily basis… more
- Chenega Corporation (Stafford, VA)
- …data technology capabilities, to ensure functional optimization in their business. The ** Helpdesk Specialist, Mid** provides superior customer service and acts ... **Req ID:** 32552 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA / Remote** Are...the Appian BPM Platform. **Responsibilities** + Receive customer Help Desk phone calls and service requests for… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …contact for troubleshooting hardware/software PC and printer problems. + Monitor industry standard service desk , including phone calls, email, and service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...to develop templates based on user calls to the Service Desk Manager. Assist the Service… more
- Envista Holdings Corporation (Sturtevant, WI)
- **Job Description:** The **IT Operations Helpdesk Analyst** provides IT phone support for all internal employees at Envista locations globally and local support. ... SAP, Oracle, etc. **Essential Duties and Responsibilities** + Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person, on… more
- Belcan (Rodeo, CA)
- Helpdesk Technician I Job Number: 351921 Category: Help Desk / Support Description: Job Title: Helpdesk Technician I Location: Rodeo, CA Zip Code: 94572 ... and tablets) * Provide mobile device training to end users * Provide desk side and remote support for computing environments * Consistently follow standard policies… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- TEKsystems (Lansing, MI)
- IT Helpdesk Description: Help Desk Support Job...by client. * Self-manage assigned tasks in accordance to Service Desk guidelines. * Create and manage ... are currently seeking an enthusiastic and energetic IT Support Desk to join our team. The candidate must have...a calm and methodical manner * Monitor ticketing system service boards, inbound email and receive inbound phone calls.… more
- TEKsystems (Charlotte, MI)
- …will be a hybrid position so they will be working on remote tickets with the Service Desk when not onsite. That description is included below as well. Job ... who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is...(understanding the message(s) that is being communicated) Proven customer service skills Experience training users of all levels to… more