- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required ... **5) Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system.... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service… more
- Corning Incorporated (Painted Post, NY)
- …Fortune 500 companies and other large organizations across the world. Job Title: ** Service Desk Agent/IT Helpdesk ** **Position Details:** + Hours: M-F ... 30-minute video panel interview. **SCOPE/PURPOSE OF POSITION:** To provide support of authorized IT Devices for business use in...EXPERIENCE:** + A minimum of 2 year of IT Helpdesk or Service Desk experience… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction ... personal experience and solicited input of associates. + Provide service level agreement support to DCA employees...be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics… more
- Candela Corporation (Marlborough, MA)
- …guidelines. . Participates in meetings with fellow staff to get updates and discuss IT service or support -related matters. . Some shift work may be required, and ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...provide the highest levels of clinical, technical, and customer support and continue to build on the longstanding partnerships… more
- City of New York (New York, NY)
- …maintenance operations. RESPONSIBILITIES Selected candidate will be responsible for supervising held desk support staff, while reporting to the leadership in the ... The Division of Administration provides a wide range of support services throughout ACS to ensure all Divisions receive...Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and… more
- TEKsystems (Fond Du Lac, WI)
- …repairing, upgrading, and troubleshooting of technical equipment including imaging PCs. Help desk support , Troubleshooting, Customer service , Office 365, ... a helpdesk role, corporate environment preferred. The Helpdesk Support Technician will be responsible for...Active directory, Support , Service desk , Hardware, Technical support , Phone support… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TekSynap (Arlington, VA)
- …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
- College of Mount Saint Vincent (Bronx, NY)
- …array of undergraduate and certificate programs serving non-traditional students. The IT Helpdesk Technician plays a vital role within the IT department, providing ... technological support through the University of Mount Saint Vincent's Computer Services Help Desk . This position involves working directly with users to address… more
- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- American Humane (Washington, DC)
- American Humane is seeking an experienced Helpdesk Specialist. This position will be hybrid out of our headquarters in Washington, DC and reports directly to the ... welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission critical...person in this position is responsible for providing user support to staff and working with a broad portfolio… more
- Trace Systems Inc (Shaw AFB, SC)
- …+ Associates degree in Computer Science or related field; or 2+ years' IT Help Desk Support experience, and 2+ years' of experience in Computer/IT hardware ... Location:Shaw AFB, SC Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT Combined Air Operations… more
- TEKsystems (Coppell, TX)
- …THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience...headset will also be provided. Skills: call center customer service , call center operations, phone support Pay… more
- TEKsystems (Coppell, TX)
- …THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience...headset will also be provided. Skills: call center customer service , call center operations, phone support Pay… more
- CompuCom (Dallas, TX)
- …customer service and communication skills + Deliver remote and onsite helpdesk support using the ConnectWise ticketing system + Document troubleshooting ... more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and...client has a brand new opportunity for a qualified ** Helpdesk Associate** to join their team **onsite** in Dallas,… more
- Spurwink Services (Portland, ME)
- Portland, ME, USA | Administrative | Full Time Helpdesk Technician for IT Infrastructure and Support acts as the first line of support for end users and ... infrastructure related repairs and maintenance. Responsible for end-user support , troubleshooting, hardware deployment, and account management. Must maintain current… more
- Tradeweb (Golden, CO)
- … support ) + TeamViewer Host for remote user support + Experience with help desk ticketing software such as Fresh Service . + BYOD Mobile Support with ... effective communication skills. **Responsibilities** + Handle level 1 and level 2 help desk support . + Manage and monitor various hardware and virtual server… more
- Hargrove Engineers & Constructors (Mobile, AL)
- …business. **What You'll Be Doing** **Job Scope:** Generally responsible for the IT help desk and resolving end user support issues. This position will provide ... contact for end users companywide including resolving end user support issues through the help desk ticket...the IT department. + Working closely with the PC/Network Support Analyst in resolving helpdesk issues. +… more