- New York eHealth Collaborative (New York, NY)
- Service Desk Manager Job Details Job Location Albany or NYC Office - Albany or New York, NY Position Type Full Time Description New York eHealth ... Collaborative: Service Desk Manager New York eHealth Collaborative (NYeC) is a not-for-profit organization working in partnership with the New York State… more
- Robert Half Technology (Boston, MA)
- …IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Manager . As a Service Desk ... and multitasking abilities. This role represents an exceptional opportunity for a skilled Service Desk Manager to join a robust team, develop a service… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager ** . This opening is for an IT Services program supporting a federal client in the ... meet eligibility requirements for access to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk … more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... include incident, request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager and workflow; + Ensure Queue… more
- Huntington Ingalls Industries (Newport News, VA)
- SERVICE DESK MANAGER Location: Newport News, Virginia, United States Date: Nov 25, 2024 Req ID: 39886 Team: T54 TECHNOLOGY SVCS Entity: Newport News ... team? Apply today! We look forward to meeting you. **The Role** HII Enterprise Service Desk manager will oversee all aspects of the client facing technical… more
- SAIC (VA)
- …processes and strategies with an emphasis on timely IT services and support. As the Service Desk Manager , you will be responsible for the overall performance ... and management of a 24/7/365 Service Desk with approximately 15 team members within 3 shifts. You will be responsible for ensuring cohesiveness between all team… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in Falls Church,… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our ... will be based out of Washington, DC. As a manager of Tier 3 services will provide third level...are not limited to:** + Manage the Tier 3 Service Desk Team across all shifts assigned… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... program and support the full range of Enterprise IT services to ARL's research mission. **This position is contingent upon contract award expected fall/winter 2024. The work is to be performed at the customer site in Adelphi, MD.** ARL's unique research… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- ManTech (Chantilly, VA)
- The Service Desk Experience Manager (SDXM) will oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer ... v4 Practitioner: Service Desk certification. + Active Help Desk Institute Support Center Manager (HDI-SCM) certification. **Desired Qualifications:** + A… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... applications are needed on an ongoing basis. The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team… more
- Insight Global (Evanston, IL)
- Job Description Insight Global's client is looking to bring on a Service Desk /Endpoint Services Manager . This role manages the day-to-day operations of the ... Service Desk and Endpoint Services teams to...Service Desk and Endpoint Services teams to ensure users receive...and India. Responsible for ensuring all requests to the Service Desk are responded to within … more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- Rady Children's Hospital San Diego (San Diego, CA)
- JOB SUMMARY: The Service Desk Manager oversees a team of analysts, outsourced resources, and vendors handling hardware, software, and application incidents ... and 5% in vendor management. This role is essential for maintaining effective service desk operations and ensuring high-quality support to the organization.… more
- National Renewable Energy Laboratory (Golden, CO)
- …IT software and hardware as well as five or more years' experience working as an IT Service Desk Manager . + Strong customer service skills and commitment ... **Posting Title** Manager II - Service Desk . **Location** CO - Golden . **Position Type** Regular . **Hours Per Week** 40 . **Working at NREL** From day one… more
- Travelers Insurance Company (St. Paul, MN)
- …Is the Opportunity?** Manages and coordinates the activities of the unit following service management and best practices to ensure a high level of customer ... product quality, and timeliness of problem resolutions. Actively pursues Help Desk Management certification. Provides input for and understands the strategic… more
- Generac Power Systems (Waukesha, WI)
- …Management completion of work + Microsoft SCCM, O365, Microsoft Active Directory and Service Desk Manager knowledge **Physical Demands** : While performing ... to push new boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that end users are receiving the appropriate… more
- Fotona (Irving, TX)
- … tickets to close. The Service Desk Agent will work closely with the Service Desk Manager , Field Service Manager , members of both the ... unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving,… more