- PeaceHealth (Vancouver, WA)
- **Description** PeaceHealth is seeking a Service Desk Associate for a Full Time, 1.00 FTE, Variable position. The salary range for this job opening at ... and network. + Conducts initial assessment, triage, research, and resolution of basic incidents and service requests...upgrades of technologies and applications including Epic. + Monitors service desk activities during assigned shift to… more
- Koniag Government Services (Chantilly, VA)
- …the the team to ensure people/processes are in place for every shift. + Monitor service desk queues and assign tickets to Deskside Support team members based on ... support **KITS** and our government customer. **This is a Remote opportunity. This position requires the candidate to be...Service Now and Salesforce. + Write all help desk workflows and configure the tool to those workflows… more
- TEKsystems (Bend, OR)
- A Local Healthcare company in Bend, OR is hiring a IT Help Desk Analyst to join the team for a great long term opportunity! Job Summary: + The IT Help Desk ... with all end users, internal and external, in the resolution of all Tier I technology and application issues....personnel. Job Duties: + Provide prompt and courteous customer service to the internal and external clinician and administrative… more
- Randstad US (Kingwood, TX)
- …via any of the approved following channels: i. Telephone ii. E-mail ? Provide incident resolution or engage other Service Desk resources or appropriate ... service desk analyst (level 1). + kingwood , texas ( remote ) + posted july 1, 2024 **job details** summary + $19 - $20 per hour + contract + high school +… more
- General Dynamics Information Technology (Doral, FL)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Job Description Summary:** Service Desk Jr. Remote Support Agent Miami, FL ... career. At GDIT, people are our differentiator. As a Service Desk Jr. Remote Support...is involved with the day-to-day activities relating to incident resolution , problem diagnosis, and user account management. **HOW A… more
- General Dynamics Information Technology (Washington, DC)
- …trusted to manage high-impact teams across several functional areas including, Service Desk , Deskside Support, A/V Conferencing/Meeting Support functional areas. ... (Washington DC, San Antonio TX, and Charleston SC). Overall responsibility for Service Desk , Deskside Support, A/V Conferencing/Meeting Support, and Asset… more
- TEKsystems (Halethorpe, MD)
- …remote desktop,customer service oriented,customer experience,troubleshooting,Windows 10,Help desk support,Support, Service desk ,Customer service ... falls during the week. Skills: remote troubleshooting, remote support, remote desktop, customer service...service oriented, customer experience, troubleshooting, Windows 10, Help desk support, Support, Service desk ,… more
- Stanford Health Care (Newark, CA)
- … Desk daily workflows, ability to lead a team, in addition to the standard Service Desk responsibilities: remote support to SHC end users, assisting with ... a Stanford Health Care job.** **A Brief Overview** The Service Desk Agent III is responsible for...onsite repair as required, and support of incidents through resolution in collaboration with other Stanford Health Care ITS… more
- Cayuse Holdings (Arlington, VA)
- **Overview** The Service Desk Lead (SDL) will be responsible for leading a mid-size team of Service Desk Agents in a dynamic 24/7/365 operating ... 10 years of experience in operating and managing a service desk , and will be responsible for...tickets and reach out to assigned groups for possible resolution . + Designated as Key Personnel on the contract.… more
- TEKsystems (Plantation, FL)
- …telephone but also email, written and in person) and logging them, either for first time resolution by the Service Desk Analyst or for escalation to other ... Chewy is seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT...Owning all requests and incidents and seeing each through resolution and customer satisfaction. This is a great opportunity… more
- PCI Group, Inc. (Irving, TX)
- Job Position: Service Desk Analyst Reports to: Lead Infrastructure Engineer Department: Information Technology Classification: Non-Exempt (Overtime Eligible) PCI ... in Charlotte and the INC. Fortune 5000. Job Summary The Service Desk (https://www.fieldengineer.com/c1/hire-freelance- service - desk -engineer) Analysts is… more
- Epsilon, Inc (Greenville, SC)
- …Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are ... ** Service Desk Agent I** **Who is...Development funds. **Where you'll work:** This is a hybrid onsite/ remote opportunity where you will report to Epsilon's corporate… more
- Motion Recruitment Partners (Hillsboro, TX)
- Service Desk Analyst Hillsboro, TX **Onsite** Contract $22.46/hr - $25.67/hr Our client is looking for a Service Desk Analyst for a 12-month contract in ... purchase, deploy or upgrade approved endpoint hardware and software, within the scope of Service Desk support items, with vendor coordination as may be needed. *… more
- TEKsystems (Tempe, AZ)
- Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This ... Onsite in Phoenix (4 days onsite / 1 day remote ). 12-18 month ongoing contract role with opportunity to...Needs at least 3+ of hands-on experience in Help Desk / Service Desk /Customer Support. + Experience… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1** to join our team ... network related problems, questions, and use. + Provides problem resolution to users. Confers with user to determine problem....knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- NuAxis Innovations (Washington, DC)
- …contract Service Level Agreements (SLAs) for incident Response, Update, Handoff, and Resolution times. The Service Desk Specialist must follow published ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...to Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite… more
- CompuCom (Ennis, TX)
- …to help you find the right opportunity. Our client is currently seeking a **Level 1 Service Desk Analyst** to join their team **onsite** in Ennis, TX. This is a ... single point of contact for the intake, triage, and resolution of incidents and management of requests. The primary...management of requests. The primary role of the IT Service Desk Analyst is to ensure prompt… more
- Excentium (Falls Church, VA)
- …will provide support for incident resolution and requests reported to the service desk . + The Specialists are responsible for the initial assessment, triage, ... Desk Specialists provide support through analysis and problem resolution using remote communication or through telephone...and requests; logs all incidents and requests; engages other service desk resources or appropriate service… more
- Ensign-Bickford Aerospace and Defense (Moorpark, CA)
- …diverse and dedicated employees who work together to achieve uncommon results. Job Description Service Desk Analyst I General Summary: As part of the EBI Global ... Service Desk , the Service ...and execute appropriate escalation of reported issues based on service standards + Utilize advanced remote support… more
- Cayuse Holdings (Pendleton, OR)
- …**Location** _US-OR-Pendleton_ **ID** _102390_ **Category** _Customer Service /Support_ **Position Type** _Full-Time Hourly Non Exempt_ ... business process outsourcing, data services, and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within… more