- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... include but are not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone, email, chat, and Service… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Support Specialist - Tier 2** to join our team ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join our team in ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...Management to diagnose and resolve problem. + Responds to tier two and higher trouble tickets. + Ensures problem… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join our team in ... of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior- Tier 1** to join our team in ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- GovCIO (Lackland AFB, TX)
- **Overview** GovCIO is currently hiring for Tier 2 Help Desk Support Services Specialist onsite at Lackland Air Force Base in San Antonio, Texas. The Air ... troubleshooting support from incoming calls, emails, and virtual Enterprise Service Desk tickets (vESD), or similar IT...(JBSA Installations and environs). + Handle problems the first tier of help desk support is unable… more
- GovCIO (Lackland AFB, TX)
- …out each ticket. + Accurately record, update, and document requests using the IT service desk system + Ensure data entered into logs/records/ files is accurate. ... **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist at Lackland...mobile devices, data, and infrastructure. + Experience with IT service desk ticketing systems: preferably Remedy. +… more
- General Dynamics Information Technology (Bethesda, MD)
- …Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print...requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. ... (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 Hourly Location Tarrytown, NY Job… more
- General Dynamics Information Technology (Edwards AFB, CA)
- … desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing technical ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in...+ 5 years of directly related experience supporting help desk Tier 1, Tier 2… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join ... required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist , you...you will be the face of our team, providing Tier II concierge-like support to users via email, Microsoft… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- Excentium (Ellsworth AFB, SD)
- IT Service Desk Specialist III...AFB, South Dakota MINIMUM CLEARANCE LEVEL : Secret or Tier 3 (T3) CITIZENSHIP: US Citizenship LOCATION: Ellsworth AFB, ... Summary Title:IT Service Desk Specialist III ID:512 Department:IT Technical Expertise & Support Location:Ellsworth...Technical Expertise & Support Location:Ellsworth AFB, SD Description IT Service Desk Specialist III Excentium,… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service . + ... "as needed" basis in support of the Primary Voice/Data Specialist ): + Operate and maintain mission specific SBU and...SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room,… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen...OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help desk ... Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** Communication,Help Desk Administration,Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ ... are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier ...IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**… more
- Three Saints Bay (Montgomery, AL)
- **Help Desk Support Specialist (4303)** Location **Montgomery, AL** Job Code **4303** \# of Openings **1** Apply Now ... of Three Saints Bay, LLC, is seeking a **Help Desk Support Specialist ** with a **Secret Clearance**...Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support ( Tier I and II for… more
- Link Solutions Inc (Fort Knox, KY)
- …appraised for CMMI ML3 for Services and Development. Link Solutions Inc. is seeking a Help Desk Support Service Specialist to join our team in support of the ... required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist , you...you will be the face of our team, providing Tier II concierge-like support to users by email, Microsoft… more