- Merck & Co. (Rahway, NJ)
- …experienced- Primary Engineer to join the Enterprise Services - Digital Enablement Value Team to - lead the engineering efforts for the Security and Compliance ... applications that support areas such as Global Security Watch Desk . - - Under the direction of the Product...and coordinate release/testing activities including coordination of the testing team . - - Major responsibilities include but are not… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …desk incident and problem tickets and ensure closure per agreed upon service levels and compliance requirements.Collaborate with development team to build new ... File Transfer, Business Intelligence, dashboards, and database environments. Manage service providers activities to identify availability issues with outsourced and… more
- Randstad US (New York, NY)
- it service desk team lead. + new york , new york + posted october 25, 2024 **job details** summary + $40 - $45 per hour + contract + high school + category ... Job Duties - Oversee the day-to-day operations and performance of the IT Service Desk team in resolving incidents and completing requests; ensuring proper IT… more
- Kuehne+Nagel (Naugatuck, CT)
- …logistics organizations worldwide? Here at Kuehne+Nagel, our Naugatuck is looking for a new IT Service Desk Team Lead to join our IT team . **Your Role** ... As our IT Service Desk Team Lead, you will be responsible...As our IT Service Desk Team Lead, you will be responsible for supporting all... Team of 4 technical support specialists. Your Service Desk team is the… more
- Bright Horizons (Newton, MA)
- The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users through direct ... engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves complex… more
- New York eHealth Collaborative (New York, NY)
- …driven Service Desk Manager who will manage and inspire our Service Desk team , ensuring top-notch, customer-centered support for NYeC employees, ... the IS Service Desk on-call rotation. This includes calls from Service Desk team members who have an urgent work-related question, requests for help… more
- Leidos (Washington, DC)
- …We are seeking a dynamic Service Desk Manager to join our IT Service Desk team . This pivotal role involves overseeing the accuracy, timeliness and ... area, in addition to two remote field locations in Boston and Dallas. + The Service Desk team is responsible for providing Tier 2/Tier 3 end user services… more
- Robert Half Technology (Boston, MA)
- …effective issue resolution for clients. Key Responsibilities: + Oversee the daily operations of the service desk team . + Lead, mentor, and develop a team ... you will be at the heart of the operation, leading, mentoring, and developing a team of 3 Service Desk Engineers, ensuring the delivery of prompt and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is...tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team… more
- System One (Bethesda, MD)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... IT Service Desk Tower Lead to lead our IT support team . As the IT Service Desk Tower Lead, you will be responsible for overseeing the day-to-day… more
- V2X (Springfield, VA)
- …support issues independently as well as be capable of supporting internally escalated tickets from Service Desk team members. The IT Enterprise Service ... What You'll Do + The Senior Service Desk Specialists are the Tier 2 team ...team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related … more
- TEKsystems (St. Cloud, MN)
- …and monitor and react to website performance alerts and issues. * Collaborate with Service Desk team members during planned and unplanned outages, including ... through resolution, including the escalation of tickets to other team members, as necessary. This position is expected to..., Support, Help desk support, Troubleshooting, Customer service , Service desk , Windows 10,… more
- TEKsystems (St. Cloud, MN)
- …and monitor and react to website performance alerts and issues. * Collaborate with Service Desk team members during planned and unplanned outages, including ... through resolution, including the escalation of tickets to other team members, as necessary. This position is expected to..., Support, Help desk support, Troubleshooting, Customer service , Service desk , Windows 10,… more
- National Renewable Energy Laboratory (Golden, CO)
- …to date. Collaborate cross-functionally as needed. + Communicate strategy, roadmap and initiatives to Service Desk team in a timely manner. Create alignment ... **Posting Title** Manager II - Service Desk . **Location** CO -... team to the strategic vison of the Service Desk , the IT organization and overall… more
- TEKsystems (Lansing, MI)
- Description -Looking for a Tier 1 Support resource to join their Service Desk team . -This person will be primarily focused on 2 activities: Password Resets ... -They see about 200-300 tickets per day as a team . Day to day responsibilities entail: -Being the first...windows 10, mac os, Ticketing system, Support, Technical support, Service desk , account unlock, troubleshooting, help … more
- Koniag Government Services (Clarksburg, WV)
- …daily operations of the service desk as a part of the service desk team **Essential Duties and Responsibilities:** + Answer phone calls, emails, ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support **Kadiak**… more
- Fotona (Irving, TX)
- …with the Service Desk Manager, Field Service Manager, members of both the Service Desk team and Field Service team , as well as other ... ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving, Texas. The Service … more
- US Anesthesia Partners (Dallas, TX)
- …Improvement: + Actively update and maintain existing procedures related to the IT Service Desk team 's responsibilities. + Contribute to process improvements ... Ownership: + Take ownership of assigned projects and tasks within the IT Service Desk team , ensuring timely completion and quality outcomes. On-Call and… more
- TEKsystems (Redmond, WA)
- …onsite for 4 weeks with other team members and work this rotation throughout the entire service desk team . Top Skills: + Corporate Service Desk - ... Description: We are looking to bring on a Service Desk agent for a 12...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
