- Merck & Co. (Rahway, NJ)
- …experienced- Primary Engineer to join the Enterprise Services - Digital Enablement Value Team to - lead the engineering efforts for the Security and Compliance ... applications that support areas such as Global Security Watch Desk . - - Under the direction of the Product.... - - Under the direction of the Product Manager , the selected candidate will be responsible for… more
- General Dynamics Information Technology (Falls Church, VA)
- …is safe and tomorrow is smarter. Our work depends on an IT Service Desk Manager joining our team to manage on-site and remote support for the full range ... latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT....Thrives in a transparent and mission-focused environment. + Strong team leadership and mentorship. + **Location** : On Customer… more
- Rady Children's Hospital San Diego (San Diego, CA)
- JOB SUMMARY: The Service Desk Manager oversees a team of analysts, outsourced resources, and vendors handling hardware, software, and application ... and 5% in vendor management. This role is essential for maintaining effective service desk operations and ensuring high-quality support to the organization.… more
- AeroVironment (Simi Valley, CA)
- …and/or self-help materials. + Other duties as assigned by team lead or service desk manager . Basic Qualifications (Required Skills & Experience) + High ... Intern is a member of the Information Technology Service Desk Team and shadows...refreshes, e-waste activities and works with the IT asset manager to ensure CMDB is updated appropriately and the… more
- HCA Healthcare (Nashville, TN)
- … and customer service performance established at annual Level 1 service desk team objectives + Assists manager to Attract and hire staff members ... responsible, with manager , for defining and improving service desk operational procedures and interactions with...participates in efforts to improve operational excellence with the manager . The Team leader provides support for… more
- New York eHealth Collaborative (New York, NY)
- Service Desk Manager Job Details Job... Manager who will manage and inspire our Service Desk team , ensuring top-notch, customer-centered ... Position Type Full Time Description New York eHealth Collaborative: Service Desk Manager New York... Desk on-call rotation. This includes calls from Service Desk team members who… more
- General Dynamics Information Technology (Washington, DC)
- …is smarter. Our work depends Service Desk Deputy on Program Manager joining our team to bring professionalism and initiative to a fast-paced environment ... your opportunity to make a personal impact as a Service Desk Deputy Program Manager ....1.5. + Responsible for the daily operation of the Service Desk team + Manage… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Program Manager . GDIT...and tomorrow is smarter. Our work depends on Program Manager joining our team to bring professionalism… more
- Leidos (Washington, DC)
- …seeking a dynamic Service Desk Manager to join our IT Service Desk team . This pivotal role involves overseeing the accuracy, timeliness and ... **Description** Leidos has an opening for a ** Service Desk Manager ** ....remote field locations in Boston and Dallas. + The Service Desk team is responsible… more
- Robert Half Technology (Boston, MA)
- …represents an exceptional opportunity for a skilled Service Desk Manager to join a robust team , develop a service desk function, and help drive ... service delivery, the firm seeks an experienced Service Desk Manager . As a...Key Responsibilities: + Oversee the daily operations of the service desk team . + Lead,… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA... Desk operational reports; + Represent the Service Desk team in a customer-facing ... Desk Tower Lead to lead our IT support team . As the IT Service Desk...request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager… more
- Huntington Ingalls Industries (Newport News, VA)
- SERVICE DESK MANAGER Location: Newport News,...to the following: * Performing all management duties for a team of service desk support agents, ... look forward to meeting you. **The Role** HII Enterprise Service Desk manager will oversee... Desk best practices * Focus on customer service * Excellent interpersonal, written and team … more
- ManTech (Chantilly, VA)
- The Service Desk Experience Manager (SDXM)...and efficient customer experience. + Lead and manage a team of Service Desk technicians. + ... will oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient...Service Desk certification. + Active Help Desk Institute Support Center Manager (HDI-SCM) certification.… more
- National Renewable Energy Laboratory (Golden, CO)
- …to date. Collaborate cross-functionally as needed. + Communicate strategy, roadmap and initiatives to Service Desk team in a timely manner. Create alignment ... team to the strategic vison of the Service Desk , the IT organization and overall...five or more years' experience working as an IT Service Desk Manager . + Strong… more
- SAIC (VA)
- …processes and strategies with an emphasis on timely IT services and support. As the Service Desk Manager , you will be responsible for the overall performance ... and management of a 24/7/365 Service Desk with approximately 15 team members within 3 shifts. You will be responsible for ensuring cohesiveness between all … more
- Travelers Insurance Company (St. Paul, MN)
- …the situation warrants. ** Team Orientation:** + Incumbent must constantly work in a team environment with peers/subordinates in the help desk in the home or ... Is the Opportunity?** Manages and coordinates the activities of the unit following service management and best practices to ensure a high level of customer… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager -...the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated ... applications are needed on an ongoing basis. The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...management consulting skills and familiar with Service Desk operations to lead a team of… more
- General Dynamics Information Technology (Fairfax, VA)
- …Experience Management,Information Technology (IT) Services,Information Technology Infrastructure Library (ITIL),ITSM, Service Desk Management **Experience:** 5 + ... Will Make an Impact: + Direct 24x7 Enterprise IT Service Desk operations and transformation initiatives. Manage...2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within… more
- HCA Healthcare (Brentwood, TN)
- …incentive eligible. **Introduction** Do you have the career opportunities as a Regional Front Desk Manager you want with your current employer? We have an ... Do you want to work as a Regional Front Desk Manager where your passion for creating...as necessary. + Ensure good communication between the front desk team and other managers and directors.… more
