- Leidos (Shaw AFB, SC)
- **Description** The Leidos National Security Sector is hiring for a ** Service Desk / VTC Technician ** to support US Army Central G2. The program provides ... Video Teleconferences and de-conflict scheduled conferences as needed + Maintain a service desk / VTC knowledge base book; review and update quarterly +… more
- ISYS Technologies (Colorado Springs, CO)
- …maintain, and monitor all scheduled Top-5 NIPRNet/SIPRNet VTCs. + Oversee and update all service desk incident and service requests to ensure QoS and ... all relevant AV/ VTC systems. Ensure issues are reported through Help Desk ticketing system with corrective action plans and timelines. + Provide 24/7… more
- RightDirection Technology Solutions LLC (WA)
- VTC Tech - Cleared Washington, DC Description RDTS is seeking a cleared VTC Technician to support the US Dept of Treasury in Washington, DC This position is ... + Assist in the scheduling and/or arranging VOIP or VTC appointments. + Physically assist VIPs with setting up...video issues that have been escalated by the TFIN Service Desk team. + Perform infrastructure system… more
- Chenega Corporation (Alexandria, VA)
- **Req ID:** 33996 **Summary** **Help Desk Technician ** **Ft Belvoir, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... practices leader for the modern federal enterprise. The **Help Desk Technician ** possesses and applies a comprehensive...delivers services, staff, and expertise to operate and maintain service desk functions that provides a ticketing… more
- System One (Quantico, VA)
- Help Desk Technician Quantico, VA - Onsite Active Top Secret or TS/SCI preferred Must be Security+ certified This position is a 1-2 months contract with the ... provide ongoing support, monitoring, and lifecycle management of incident tickets. + Provide Service Desk customer support for all AFOSI computer networks and… more
- PingWind INC (Cuba, NM)
- …on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval ... Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and...controls on computer and peripheral devices. + As a VTC Technician ; tasked to perform a variety… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT...contract SLA reporting. + Generate and evaluate ticket queue/individual technician metric reports from ZenDesk. Perform analysis and enhancement… more
- Leidos (O'Fallon, IL)
- …switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing ( VTC ) systems. + ... activities. This position is for the **Unified Capabilities O&M Incident Management Desk ** within DISA's 24x7 Network Operations Center (NOC) on **Scott Air Force… more
- Leidos (Wallops Island, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... in yourself. Leidos is seeking a Sr-level Desktop Support Technician to support a government site in Wallops Island,...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- Leidos (Camp Springs, MD)
- …including both organic and externally-supplied services from higher-level AF or DOD service providers. The Cyber Support Center (CySC) is seeking a **_Senior Desktop ... team supporting the USAF. The candidate will be responsible for at times, direct desk -side, basic network support to the customer, as well as IT operations and… more
- CACI International (Bluemont, VA)
- Sr. End User Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular ... * * * As a Sr. End User Support Technician you're responsible for providing IT support to federal...and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible for… more
- Sierra Nevada Corporation (Sparks, NV)
- …monitor/ update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or SNC personnel "walk-ups" ... innovation solutions? Join our team! As an IT Support Technician II you will be using your skills and...to local program / project site IT incidents and service requests, priorities, and goals in a MS Windows… more
- Sierra Nevada Corporation (Plano, TX)
- …enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or SNC personnel ... innovation solutions? Join our team! As an IT Support Technician IV, you will be using your skills and...diagnose, resolve, and respond to local IT incidents and service requests. Support will take place in a primarily… more
- TEKsystems (Milwaukee, WI)
- … service ,Troubleshooting,Office 365,audiovisual,Conference room technology,phone support,help desk support,ticketing system,Cisco VTC Equipment,MS Teams ... Cisco VTC Equipment, MS Teams, Desktop, Windows, Deployment, Application support, service desk , sccm, mac, technical support Top Skills Details: Desktop ,… more
- Sierra Nevada Corporation (Sparks, NV)
- …SNC for their creativity, attention to detail and impeccable customer service . This hand-on technical position will manage executive technical requirements, diagnose ... marketing, and communications. **Essential Functions:** + Practice exceptional customer service + Excellent communication capability + Manage problem recognition,… more
- TEKsystems (North Chicago, IL)
- …Conference room technology, phone support, help desk support, ticketing system, Cisco VTC Equipment, MS Teams, service desk , technical support Additional ... The Teams Meeting & Audio Visual / Conference Room Technician 's role is to provide all support needed to...once. * Analytical, strong attention to detail. Skills: Help desk , Conference Room Hardware, Customer service , Troubleshooting,… more
- Witco Inc (Albuquerque, NM)
- …duress alarms, analog and wireless technologies + Schedules and coordinates customer desk ‐side support for the installation of new software or to performance ... and configures new end-user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals + Investigates and resolves… more
- Global Resource Solutions (Westlake, TX)
- …disposed of in accordance with security policies and practices + Perform VTC System Administration, Scheduling, & Configuration + Provide guest networks Client ... + Perform account creations, changes, & deletions + Provide Help Desk & troubleshooting + Perform Hardware/Software System Configuration, upgrades and modifications… more