- Trace Systems Inc (Scott AFB, IL)
- …of action to restore service , escalating the issue to the correct system tier II technician / service desk, and tracking/reporting restoration and ... Overview: Job Title:AISR Controller - Tier I Job Location: Scott AFB, IL Job...knowledge of IP circuits and routers + DoD 8570 IAT- II certification (Security+, CCNA-Security, etc.) Required to start Desired… more
- Leidos (Santa Clara, CA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing team. This is a unique and rare opportunity to ... build and transition critical operations to a modern service provider network architecture. The job duties of the Tier II Network Technician are as… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE...HSRP, MPLS, LSP, GRE. + Familiar with Viso and Service Now. Position Requirements Required Skills, Experience, and Education: ... through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation… more
- Leidos (Melbourne, FL)
- …and Values guide the way we do business. **Leidos has an opening for a Sr. Tier II Network Technician ** to support computer data communications systems, in ... The job duties are as follows: + The Sr. Tier II Tech will support the installation...communicate with the team. + Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs). + Draft and implement standard… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. ... will serve as the primary escalation point for the Tier I team and a liaison between other internal...timely resolution of issues. + Manage interactions, incident and service requests in ServiceNow + Provide on-site and remote… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service . ... the week, average time to close a ticket by technician , average time to close a ticket by type,...SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room,… more
- Dobson Fiber (Oklahoma City, OK)
- …product offerings using step-by-step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the Dobson operating system to create ... a rapidly growing customer base. Duties: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions. Work with and train … more
- Insight Global (Denver, CO)
- …. Skills and Requirements 2+ years of experience as a NOC Technician 2 + years of customer service experience (preferably in ... to staff. The position requires a minimum of five years in a service provider role, proficiency with SONET/DWDM configurations. This person can work remote anywhere… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by… more
- Insight Global (Chicago, IL)
- Job Description An employer is looking for a Tier II Desktop Support Technician . This person will be working with one other person. They need to be ... and Requirements 4+ years of experience within help desk or desktop support Tier II troubleshooting experience 6 months+ experience with ticketing system… more
- Leidos (Norfolk, VA)
- …experienced technician to work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...the organization's products and services. Primary Responsibilities As a Service Desk RDM Technician , you will: +… more
- Warner Bros. Discovery (Atlanta, GA)
- …are celebrated, here you can thrive. **Your New Role ** The Customer Experience Technician , Tier 2 will be responsible for communicating with digital consumers, ... reported, prioritized, and resolved. The person must have strong interpersonal, customer service and communication skills and have the capacity to respond to… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job...2),** you will act as a model of customer service excellence to all organizational staff members in supporting ... the Joint Service Provider (JSP) user community. You will be working...needs. **What You'll Get to Do:** The Deskside Support Technician is predicated on Tier 2 diagnostic… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Network Support Technician II will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and ... mainstream operating systems. Level Definition Position Title: Network Support Technician II Grade: T04 Additional Job Requirements:...break / fix instructions, ticket routing, and escalation to Tier II and Tier III… more
- Ventura County (Ventura, CA)
- …supervision until they are proficient enough to be assigned to the RMA Technician II -Environmental Health level. PAYROLL TITLES AND APPROXIMATE SALARIES: RMA ... for the first 10,400 hours or 5 years of service ; vacation accruals increase at 5, 11, 12, 13,...I Environmental Health: $24.24 - $33.84 per hour RMA Technician II Environmental Health: $25.97 - $36.27… more
- T and T Consulting Services (San Antonio, TX)
- …Navy, Air Force and Coast Guard medics, corpsmen, and technicians. The Tri- Service Campus has over fifty (48) medical programs, and twenty-four thousand (24,000) ... a requirement to augment its workforce to provide C4/IT service to the campus. Currently, the Navy staffs its...gathering contact information, analyzing and documenting issues, and resolving Tier 1 level issues. + Resolve username and password… more
- University of Michigan (Dearborn, MI)
- …proficiencies and professional certifications. Training may require travel out of state. ** Tier II ** + Possess an in-depth understanding of access control ... Physical Security Technician I/ II Apply Now **How to...flexibility to be trained in the responsibilities of a Tier II . + You must pass a… more
- Colorado State University (Fort Collins, CO)
- …$47,664 (Based on 1.0 FTE and commensurate with experience and shift/schedule) Veterinary Technician II Salary Range- $43,788-$61,308 (Based on 1.0 FTE and ... degree and, at the agency's discretion, the year of experience. Registered Veterinary Technician II + An associate's degree from an accredited college or… more