- Aequor (Tampa, FL)
- …High School Diploma; preferred Bachelor's Degree. Basic understanding of ITIL Framework and IT Service Management . Excellent Customer service skills. ... must be able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call center telephony and ticket system software such… more
- GXO (GA)
- …for architecting robust solutions leveraging the ServiceNow platform to streamline IT Service Management processes. With expertise in Application ... ServiceNow , monitoring tools, and Jira to meet the IT Service Management needs of...ServiceNow workflows.Evaluate, recommend, and implement best practices for IT Service Management processes.Provide technical… more
- Eisai, Inc (Nutley, NJ)
- …Service Desk, Help Desk, Field Support, Audio/Visual Support, Print, Mobility, ITSM ( IT service management ), CMDB (configuration management database), ... A/V technologies.Drives automation of routine processes within areas of responsibilityProject Management Leads in providing self- service solutions to end users… more
- Merck & Co. (Rahway, NJ)
- …of identity-related NIST standards (eg 800-63-3) Working knowledge and understanding of ServiceNow for Change, Incident and Knowledge Management CISSP, Security+ ... them to successfully work with stakeholders in diverse roles ranging from IT infrastructure to individual end-users.- Reporting to the Product Owner of Enterprise… more
- Dexian - DISYS (Tallahassee, FL)
- …and customizing ServiceNow in an enterprise environment.Experience with multiple ServiceNow modules, with Customer Service Management (CSM) a ... Job Title: ServiceNow Product Architect Job Location: Tallahassee, FL (on-site)...dashboards and reports.Dexian is a leading provider of staffing, IT , and workforce solutions with over 12,000 employees and… more
- Creative Financial Staffing (San Antonio, TX)
- …to meet the dynamic and evolving needs of the enterprise, particularly focusing on IT Service Management (ITSM), Strategic Portfolio Management (SPM), ... Release Management processes preferred. * Experience collaborating with suppliers, service providers, business-facing IT , and clients to deliver solutions… more
- Russell Tobin & Associates (Phoenix, AZ)
- What are we looking for in our IT Service Management (ITSM) CMDB Engineer? The Information Technology team at Russell Tobin & Associates is supporting a top ... technology organization that has an opening for an IT Service Management (ITSM) CMDB...and improves the processes and performance related to the ServiceNow Configuration Management Database (CMDB). Drives the… more
- JTSI - Honu (Atlanta, GA)
- …. Understanding of ITIL Service Delivery, Availability, and Problem Management . Experience with ServiceNow , JIRA, and AGILE Methodology. Previous experience ... and industry standards. Key Responsibilities: Lead and manage our IT operations, including Network and Security Operations, Service...with Palo Alto and Cisco Firewalls. Strong background in Service Desk Management and SDLC. Knowledge of… more
- Russell Tobin & Associates (Santa Clara, CA)
- …Java, JavaScript Working knowledge of ServiceNow Platform A fundamental understanding of IT service management and the ITIL business process Pride Global ... understand or resolve an unexpected behavior or answer technical questions about the ServiceNow software and platform. You will be a Subject Matter Expert for… more
- Rose International (Pasadena, CA)
- …). Technical writing/editing experience.Preferred Qualifications: Two (2) years experience working with IT service desk tools or software preferred. Two (2) ... solve with minimal supervision.Qualifications and Experience: Experience working with complex IT systems. Knowledge of helpdesk ticketing system ( ServiceNow… more
- Resolution Technologies, Inc. (Norcross, GA)
- …Enterprise Applications and Infrastructure. Run multiple projects including IT Service Management (ITSM) projects including ServiceNow configuration ... technical and project documentation. Strong organizational, presentation, and customer service skills. Proven ability to keep IT ...or certifications is a plus 10+ years of project management or IT Management experience… more
- ComTec (Plano, TX)
- …(version 3 or 4) is preferred. Requirement: Demonstrated experience in IT operations and IT Service Management position. Proven experience with IT ... relevant work experience is required. Strong understanding of ITIL best practices. JIRA Service Management and ServiceNow = Required, 5 year a minimum. ITIL… more
- Galapagos Federal Systems, LLC (East St. Louis, IL)
- …their technical issues. Skills / Experience Required6 years of experience/education IT support/help desk functionsExperience with Remedy and/or ServiceNow ... Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with...Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT … more
- eXcell (Hillsboro, OR)
- eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a ... and fixing issues including replacement of cabling or hardware components Providing service request support and working with remote network support teams to install… more
- Dexian - DISYS (Chantilly, VA)
- …office support to coordinate and schedule new equipment installations.Monitor and update ServiceNow to ensure that all Service Level Agreements (SLAs) are ... location. Once delivered, the asset will be noted in ServiceNow and associated to the employee's profile. The Desktop...REQUIREMENTS AND SKILLS:Three (3) + years' experience in an IT support tole, preferably as a Desktop (Desk Side)… more
- Abbtech Professional Resources (Holtsville, NY)
- …Ensure that all necessary updates related to Asset Management in Investment Management Plans (IMPs) are reflected in ServiceNow and that there's consistency ... - The Contractor shall: Collaborate with the Hardware Asset Management team and the process owner to enhance the...to create a strategy to identify and address uncontrolled IT equipment for physical inventory verification. Lead a team… more
- Dexian - DISYS (Colorado Springs, CO)
- …office support to coordinate and schedule new equipment installations.Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are ... met and make updates to ServiceNow asset records.Assisting in coordinating, scheduling, and performing relocations...years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk TechnicianAbility to support… more
- eXcell (Hillsboro, OR)
- …and fixing issues including replacement of cabling or hardware components Providing service request support and working with remote network support teams to install ... rack and stack installation of both Network and Server equipment, cable management , and installation of required Fiber and Copper Patch leads Providing console… more
- Careerbuilder-US (Chesapeake, VA)
- …resolve issues assigned software application products.Provide day to day support of ServiceNow for IT personnel and the business, including facilitating changes ... trendsFacilitate management and resolution of complex incidents/problems engaging other IT Teams and vendors as needed.Perform root cause analysis follow-up, as… more
- Russell Tobin & Associates (Orlando, FL)
- …not required: A fundamental understanding of IT service management and ITIL business process Prior ServiceNow Platform Implementation Experience Exposure ... to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track.… more
