- ICF (Reston, VA)
- …the CICD release methodology. **In this role, you will** + Serve as Tier 1 Help Desk support for ServiceNow applications deployed for our customer + ... is a rapidly growing, entrepreneurial, technology department, seeking a Tier 1 Help Desk Specialist...Maintain confidentiality **Basic Qualifications** + High School Equivalent + 1 + years of ServiceNow knowledge or experience… more
- City and County of San Francisco (San Francisco, CA)
- …years of experience in an Admin/Developer/Implementer capacity administering an enterprise-wide, multi- tier ServiceNow production environment + Minimum of 3 ... - join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what...is being managed within an ITSM SaaS platform called ServiceNow . DT's ServiceNow Platform is developed/configured as… more
- Deloitte (Baltimore, MD)
- …Managing the daily activities of configuration and operation of IT systems. + Providing Tier 1 ( Help Desk) problem identification, diagnosis and resolution ... users in accessing and using IT systems. + Providing Tier 1 ( Help Desk) and...Active TS/SCI with Polygraph security clearance required Preferred: + 1 + years of experience with ServiceNow platform.… more
- Themis Insight (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of...is required. + Four (4) years of experience with ServiceNow platform is required. + Two (2) years' experience… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** to ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Help Desk Support Services SME** to join ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- Insight Global (Boston, MA)
- …US/Europe/Asia is looking for a Service Desk Analysts to join their 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This analyst will sit onsite in the ... has their own Desktop techs as well as a Tier 2 Service Desk team to escalate as needed....intellectual property, fund formation, public markets, employment, life sciences (# 1 law firm for tech and life sciences IPOs),… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall… more
- University of Michigan (Ann Arbor, MI)
- …ensure all AV equipment is functioning correctly. + Develop and deliver training sessions for Tier 1 support teams of AV technology and equipment. + Assist and ... AV Operation Support Tier 2 / Tier 3 Apply...standard procedures for tracking, categorizing, and documenting issues in ServiceNow , while ensuring all operational problems are resolved, and… more
- Insight Global (Mechanicsville, VA)
- Job Description Insight Global is looking for a Tier 1 Help Desk Analyst for one of our large clients in Mechanicsville, Virginia. The pay for this role is ... responsible for a specific que/ system within their environment. Collectively, the help desk receives roughly 80-120 tickets & calls per day split between… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- Leidos (Santa Clara, CA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing team. This is a unique and rare opportunity to ... service provider network architecture. The job duties of the Tier II Network Technician are as follows: + The...of CISCO/Juniper Return Material Authorization (RMA) processes + Layer 1 and Layer 2 network experience (CAT5, Single Mode… more
- Leidos (Colorado Springs, CO)
- …at Leidos is seeking a ier II /Configuration Management Network Technicianto help our growing team Primary role: to support computer data communications systems, ... deployment of new, innovative, and challenging technologies. The job duties of the Tier II /Configuration Management Network Technician are as follows: + Support the… more
- CACI International (Lackland AFB, TX)
- …problems to resolve operating difficulties + Recommends systems modifications to reduce user problems.Group: Help Desk Team: Tier 1 **More About the Role:** ... Systems Administrator I ( Tier I SME) Job Category: Information Technology Time...its team. **What You'll Get to Do:** + Assist help desk operations at the shift or small … more
- ManpowerGroup (Lafayette, IN)
- …part of the support team assisting with corporate IT inquiries. **Job Title:** IT Help Desk Tier 2 Analyst **Location:** Lafayette, IN (On-site) **What's the ... client, in the manufacturing industry, is seeking an IT Help Desk Analyst to join their team. You will...primary support point and an escalation point for Level 1 Analysts regarding technical issues within an enterprise environment… more
- Lockheed Martin (Lexington, KY)
- …IT Help Desk Technician duties supporting multiple Special Operations groups and will provide Tier 1 and Tier 2 support\. **What You Will Be Doing** As ... logistics, maintenance and sustainment services is seeking an IT Help Desk Technician to join the SOF GLSS team...\(MFC IT\) * Work location: Lexington, Kentucky * Provides Tier 1 and Tier 2… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed...in coordination with the business. Qualifications: + Bachelor's and 1 years' experience or High School Diploma and 7… more
- Randstad US (Kingwood, TX)
- …Office 365 and Exchange along with experience in troubleshooting Windows and desktop tier 1 issues. ? Experience with remote tools, remote sessions, and ... service desk analyst (level 1 ). + kingwood , texas (remote) + posted...work within an ITIL based Incident Management System like ServiceNow . ? Active or recent experience in a Service… more
- COMSO, Inc (Fort Meade, MD)
- …a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a small team providing service availability monitoring ... Help Desk Level 2 (PIPELINE) - TS/SCI w/...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Linux, ServiceNow Platform,Unix **Experience:** 15 + years of related experience… more