- Bristol Myers Squibb (Princeton, NJ)
- …Director WW FM CX Strategy is responsible for developing the global Field Medical Customer Experience (FM CX ) strategy and driving the evolution of all ... the FME Leadership Team + Develops the global FM CX vision and strategy that guide the engagement approach...and implementation of FM initiatives that improve the overall customer experience , in collaboration with the FME… more
- Acuity Brands (Conyers, GA)
- …to support the overall business strategy and structure. As we continue to transform our Customer Experience (" CX ") model, the CX team is looking ... for a CX Operations Representative Senior to play an important supporting role. This ...policy improvements that directly impact the customer experience , including, but not limited to: CX … more
- Intuit (Mountain View, CA)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can… more
- Qualtrics (Seattle, WA)
- …impactful customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the ... organizations that are both mature and immature in the customer experience space and will be able...Customer Relationship:** Build and maintain strong relationships with senior customer stakeholders, acting as their advisor.… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can be based out of ... Overview We are seeking an exceptional Customer Experience Specialist to help build...strategy, business and or research or equivalent preferred. + Experience with CX measurement and analytics with… more
- Amazon (Herndon, VA)
- …the user life cycle. Key job responsibilities We are looking for a creative and customer -obsessed Senior UX Researcher to help build and establish a new unified ... AWS Central UX Research team is looking for a Senior User Researcher to lead the effort to build...repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.… more
- Amazon (Arlington, VA)
- …our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager. This role will focus on exploring ... in optimizing their operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is the operations hub for AWS,… more
- Amazon (Seattle, WA)
- …through use cases like predictive quality and maintenance analytics. AWS is seeking a Senior User Experience Researcher for Industrial IoT (IIoT) to help us ... needs and collaborate with the cross-functional team to build a cohesive experience for operational and IT end users in manufacturing organizations. The intended… more
- Amazon (Bellevue, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Edison, NJ)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Amazon (Bellevue, WA)
- …key stakeholders, prepare and present regular reports on customer experience performance, initiatives, and recommendations to senior leadership and ... strategy, end to end delivery, and communicating results to senior leadership - Experience using data and...related field - Proven experience in leading customer experience transformations or large-scale CX… more
- Novo Nordisk (Plainsboro, NJ)
- …role oversees the design, integration, and management of MarTech solutions to support customer experience ( CX ) campaigns, ensuring seamless integration with ... improving strategies to drive business growth and deliver a cohesive customer experience . Relationships The role of CX Functional Lead reports directly into… more
- Amazon (Austin, TX)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- SAP (Allen, TX)
- …growth and protection. The S-CSM CX role is a specialist role within the Customer Experience ( CX ) domain. Its responsibility is to be the primary point ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...recommendations to senior leadership and decision-makers + Experience in SAP Customer Experience … more
- Mathematica (Columbus, OH)
- …Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr . Manager! The Client Experience Senior Analyst/ Sr . Manager works ... Prepare and present regular reports and updates on client experience metrics, initiatives, and progress to senior ...duties may be assigned as needed Position Requirements: * Experience in CX management, customer … more
- Amazon (Dallas, TX)
- …and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr . Manager, TPM, you will be the MSP CX ... MSP CX * Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.… more
- Amazon (Westborough, MA)
- …the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr Technical Infrastructure Program ... targets. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team...strategy, end to end delivery, and communicating results to senior leadership. - 5+ years experience in… more
- Intuit (Mountain View, CA)
- …lead People manager + Build, manage and coach a high-performing team of Customer Experience leaders ( CX Leads and Sr . Leads) to grow their careers and ... experts at their fingertips. We are seeking an exceptional Senior Manager of Customer Experience ...deliver outstanding customer /business results + Develop the CX team… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- SAP (San Francisco, CA)
- …Management (CRM) domain. You will also demonstrate a willingness to stretch across the Customer Experience ( CX ) portfolio to effectively communicate the full ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...well as in-person customer meetings. **ABOUT SAP CUSTOMER EXPERIENCE ** SAPs Intelligent CX … more