- ServiceNow, Inc. (Santa Clara, CA)
- …fastest growing business units at ServiceNow. The Principal/ Sr . Principal Outbound Product Manager - Customer Service AI will leverage their deep ... and Manufacturing verticals as extensions of our core horizontal products, Customer Service Management (CSM), Field Service Management (FSM), and Sales… more
- Amazon (SC)
- …of camera-based home security solutions, is seeking an experienced and innovative Senior Manager of Customer Service to join our dynamic Customer ... experience with our world-class products and services. As the Senior Manager of Customer Success,... service and customer obsession. The Sr . Manager Customer Success reports… more
- Amazon (Seattle, WA)
- …the Knowledge leadership team in ABCS and will report directly to the Senior Manager , Amazon Business Customer Service Knowledge. While this role is an ... Description The Amazon Business Customer Service (ABCS) team is looking for an experienced Senior Program Manager with a deep level of expertise in… more
- HAECO (Dallas, TX)
- Senior Customer Service Manager (HGES) Dallas, TX, USAReq #943 Tuesday, June 11, 2024 **Job Summary:** This role involves interacting with and supporting ... commitments as per agreed terms. As the main contact for valued customers, the Senior Customer Service Manager acts as a liaison with production,… more
- Department of State - Agency Wide (San Diego, CA)
- …is located in the San Diego Passport Agency where the incumbent serves as a Customer Service Manager responsible for coordinating a comprehensive customer ... conjunction with the other regional Customer Service Managers and the Customer Service National Program Manager , plans, design, and development of … more
- Cirtec Medical (Brooklyn Park, MN)
- Customer Service Manager Department: Site SG&A Location: Brooklyn Park, MN START YOUR APPLICATION ... our team! JOB SUMMARY This position is primarily responsible for s upervising Customer Service department personnel while assisting Engineering and Sales in the… more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... both business and technical audiences. As a Voice of Customer (VoC) Sr . Program Manager ...Collaborate with cross-functional teams, such as marketing, product development, customer service , and operations, to communicate … more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into ... CET owns the technology to support and enhance our Customer Service Operations network through our Self...myriad of applications. CET is looking for an experienced Sr . Technical Program Manager (TPM) to lead… more
- Amazon (Arlington, VA)
- Description WW Customer Service is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational excellence ... role, you will own org-wide headcount management for WW Customer Service via Roster, a central Amazon...visibility role that requires close partnership with WW CS senior leaders to understand their priorities. You'll have the… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... sellers, and third-party partners around the globe. As a ( Senior ) Program Manager with Amazon, you will...and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- Netflix (UT)
- …that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need help. ... to support the operation, growth, and scalability of the Customer Service business now and in the...the future. We are looking for an experienced product manager to lead and manage innovation to improve our… more
- Amazon (Nashville, TN)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong background in ... developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team… more
- Amazon (Seattle, WA)
- …and support our peers to excel both at work and away from work. We are Customer Service Finance (CSF), integral partners to one of the largest Customer ... teams anywhere on Earth (with more than 100K Customer Service Associates (CSAs) from 150+ sites... (WWCS) currently has an opening for a Finance Manager to support our North America and LATAM Operations… more
- Amazon (Seattle, WA)
- …Amazon customers * Roll up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage budget for projects A day ... of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a… more
- Amazon (Seattle, WA)
- …media handles, globally, while protecting their privacy and security? The Social Media Customer Service (SMCS) organization is looking for a product manager ... customers. We benefit from being part of the wider Customer Service organization, one of the most...to end product delivery experience - Experience in influencing senior leadership through data driven insights - Bachelor's degree… more
- Rayonier Advanced Materials (Jacksonville, FL)
- …its vision, while also shaping its future. How you'll shape the future of Global Customer Service : + Expert in the SAP order to cash process. Identify and ... customer order patterns, consumption trends, and requirements to assist Customer Service Representatives (CSR's) and Sales in their effort to engage and… more
- Ferrotec USA (Bedford, NH)
- …work well with others. Duties and tasks may vary by business unit. Reports to the Manager of Customer Service , Regional Sales Manager , or equivalent. ... an authorized person to update, scheduled ship dates. + Participates with other customer service representatives to audit order entry in compliance with J-Sox… more
- Amazon (Nashville, TN)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... sellers, and third-party partners around the globe. As a Senior Program Manager with Amazon, you will...and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- CBRE (Santa Monica, CA)
- Sr Workplace Experience Manager - Santa Monica CA...Rooms Manager , Experience Manager or Event Manager ). Prior supervisory & customer service ... - United States of America **ABOUT THE ROLE:** The Senior Experience Manager serves as a primary...devices, as well as through high-touch services and world-class customer service support. In this role, you… more
- CBRE (Cambridge, MA)
- Workplace Experience Sr Manager Job ID 189451 Posted 16-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Customer Service , ... better than it's ever been. **About the role** The Senior Experience Manager serves as a primary... Manager , Experience Manager or Event Manager ). Prior supervisory & customer service… more