- Daiichi Sankyo, Inc. (Bernards, NJ)
- …File Transfer, Business Intelligence, dashboards, and database environments. Manage service providers activities to identify availability issues with outsourced and ... solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure per agreed upon… more
- Merck & Co. (Austin, TX)
- …as member of Mobile Compliance Governance.Perform Mobile Cookbook and Jira Service Desk Publishing and Maintenance.Conduct Mobile Team process improvements. ... Manage US Market accounts in services and support.Ensure excellent customer satisfaction by building websites, successful digital campaigns, and product launches.Collaborate with cross-functional teams such as Product, Infra, Web Development & Testing to… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- OverviewReporting to the Contracts Manager and under general direction, the Senior Contracts Specialist will provide technical and administrative contracts support ... scientific and administrative staff in support of the Institute's mission.The Senior Contracts Specialist will provide end-to-end execution of Federal and commercial… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- OverviewReporting to the Senior Director of Facilities & Safety and under limited direction, the Facilities Director will oversee the day-to-day operations of the ... of equipment and systems, managing external vendors, contractors and service providers, coordinating office and laboratory relocations, expansions and renovations,… more
- AeroVironment (Simi Valley, CA)
- …service process design, performance analysis, and developing proactive resolution plans. The Senior Service Desk Manager will also contribute to escalated ... **Worker Type** Regular **Job Description** **Summary** The primary role of the Senior Manager, Service Desk is to oversee all Service Desk staff and… more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an… more
- Cayuse Holdings (Arlington, VA)
- …/Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1666/ service - desk -lead- senior /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) ... **Overview** The Service Desk Lead (SDL) will be responsible for leading a mid-size team of Service Desk Agents in a dynamic 24/7/365 operating… more
- Randstad US (Bethesda, MD)
- service desk manager. + bethesda , maryland (remote) + posted september 4, 2024 **job details** summary + $30 - $50 per hour + temp to perm + bachelor degree + ... reference1064317 job details job summary: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project Management… more
- City of New York (New York, NY)
- …will also supervise the work and activities of Junior, Mid-level, and Senior Service Technicians. Administering and delivering ongoing modern workplace tools ... to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and...Operations and supervise the activities/work of Junior, Mid-level, and Senior Service Technicians. Develop and maintain all… more
- General Dynamics Information Technology (Falls Church, VA)
- …**Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE - ... latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- Dayton Children's Hospital (Dayton, OH)
- Facility:Dayton Children's - Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world ... analyst receives customer reported issues primarily by answering the service desk phone hotline but may receive...for the majority of received issues; escalating to more senior resources as required. The analyst is responsible for… more
- CACI International (Arlington, VA)
- Sr . Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Travel Required: None Type of Travel: None * * * The Sr . Technical Operations Center service desk agent provides high-level support for an Information… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- TEKsystems (Raleigh, NC)
- … desk support,Troubleshooting, Service desk ,Windows 10,Office 365,Customer service ,Active directory Additional Skills & Qualifications: The Senior BT ... deliver efficient and effective solutions to end-users. To meet Service Level Agreements (SLAs), Senior BT Technicians...or non-privileged user account creation and management. Skills: Help desk support, Troubleshooting, Service desk ,… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst** to join our team in the ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- TEKsystems (Frankfort, KY)
- Description: Summary TEKsystems is seeking a Senior Service Desk Technician. Business Hours: Monday-Friday 6:30a.m.-6:00 pm Saturday 7:30 am - 1:00 pm ... service , office 365, software support, Help desk , Help desk support, Service desk , Ticketing system, Desktop, Password reset, Microsoft office, Remote… more
- TEKsystems (Raleigh, NC)
- …and management, or non-privileged user account creation and management. Skills: Help desk support, Troubleshooting, Service desk , Windows 10, Office ... deliver efficient and effective solutions to end-users. To meet Service Level Agreements (SLAs), Senior BT Technicians...service , Active directory, zendesk Top Skills Details: Help desk support, Troubleshooting, Service desk ,… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior - Tier 1** to join ... Contributing to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. +… more
- Hatch (Pittsburgh, PA)
- Student - IT Service Desk Technician InternApply now " Apply now + Apply Now + Start apply with LinkedIn Start + Please wait Date:Sep 24, 2024 Location: ... students local to the Pittsburgh area for an IT Service Desk Intern for our Pittsburgh, PA...with other technicians/engineers on projects + Provide support to Senior Engineers and Designers as and when needed What… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring...years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
