- Hawthorne Court (Kennewick, WA)
- …supplies. Successful candidates will have 1 years of prior front desk receptionist / customer service experience. Exceptional communication, organizational ... reimagining and reinventing what it means to work in senior living, ensuring our employees have the most fulfilling...our team! This position is responsible for the front desk duties in addition to carrying out general administrative… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a ... service delivery, managing day-to-day operations of the IT Service Desk . This role is pivotal in...and communications liaison between IT, business partners, users, and senior management. + Participate in IT steering committees and… more
- TekSynap (Glynco, GA)
- …environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service delivery and support ... andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk , ensuring effective management of incidents and … more
- Cargill (Atlanta, GA)
- …day. Join us and reach your higher purpose at Cargill. **Job Purpose and Impact** The Sr . Director, Service Desk & Field Services leads the global strategy, ... of enterprise end-user support services. This role combines deep technical expertise in Service Desk & Field Services with visionary leadership to disrupt and… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician...financial impact. **ABOUT THE ROLE** We are hiring a ** Senior Service Desk Technician** to ... **Reports To:** Manager, IT Service Desk **Location:** San Jose, California **Salary Range:** $32.45/hour to $42.31/hour Final determination of a successful… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- RxBenefits (Birmingham, AL)
- The Manager, Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... deliver tailored solutions. + Regularly report on IT performance, service metrics, and project status to senior ...onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. +… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Terracon (Olathe, KS)
- …simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or close work orders… more
- Dayton Children's Hospital (Dayton, OH)
- Facility:Dayton Children's - Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world ... analyst receives customer reported issues primarily by answering the service desk phone hotline but may receive...for the majority of received issues; escalating to more senior resources as required. The analyst is responsible for… more
- TISTA Science and Technology (MD)
- Overview TISTA is seeking a full-time Service Desk Team Lead to provide oversight and leadership to the NIA Service Desk across all tiers, providing ... and solution-focused, and who is able to interact with senior executives frequently and with ease. TISTA associates enjoy...Holidays, Military Leave, and much more! Responsibilities + Oversee service desk issues across all tiers and… more
- Insight Global (Arlington, VA)
- Job Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 2-5 years of senior helpdesk/ service desk experience. * Strong… more
- CACI International (Oklahoma City, OK)
- …CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk Manager** . As a senior manager you are responsible for ... Enterprise Service Desk Manager Job Category: Information...Enterprise Service Desk Manager Job Category: Information Technology Time Type:...overseeing the day-to-day tactical direction of Service Desk Managers and Technicians… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If that ... Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Intuit (Tucson, AZ)
- …3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables....and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management and performance management… more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
