- Stanford Health Care (Newark, CA)
- …States of America) **This is a Stanford Health Care job.** **A Brief Overview** The Service Desk Agent II is responsible for providing remote support to ... and support of incidents through resolution in collaboration with the SHC service desk and desktop engineering teams. **Locations** Stanford Health Care… more
- ASM Research, An Accenture Federal Services Company (Lorton, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring...years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Capgemini (Chicago, IL)
- …a plus . Experience in standing up greenfield ServiceNow solutions to support Service Desk operations . Experience developing and implementing systems using ... least one of ITSM, HRSD, CSM or ITOM Product Family (Event, Discovery or Service Mapping) Preferred . Experience with either the design/implementation of SAP ECC or… more
- Chesapeake Regional Healthcare (Chesapeake, VA)
- …maintain the highest degree of clinical/operational performance and customer satisfaction. The Senior Director demonstrates a commitment of quality service to ... billing agent , assuring achievement of cash forecasting, including front desk collections, timely billing processes, and denial management. + Monitors statement… more
- AutoZone, Inc. (Memphis, TN)
- Senior Customer Service Agent (Call...plus. + Knowledge of auto parts, retail stores help desk , or technical experience is preferred but not required. + ... service and eager to make a difference? Join our team as a Senior Customer Service Agent , where you'll play a pivotal role in shaping the future of… more
- Compass Group, North America (Little Rock, AR)
- Crothall Healthcare + We are hiring immediately for a full time SENIOR GUEST SERVICES AGENT position. + Location: Arkansas Children's Hospital - 1 Children's ... vary; more details upon interview. + Requirement: Previous customer service experience is required. + Pay Rate: $15.00 per...Maintains adequate supplies and functional equipment at the Front Desk . + Performs any special assignment deemed by the… more
- Mount Sinai Health System (Huntington, NY)
- …medicine. Healing made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access Center is a senior level individual, responsible for ... This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of...Title: Access Center Lead Agent ** The Lead Agent for the Access Center is a senior… more
- State of Maine, Bureau of Human Resources (Portland, ME)
- …and demonstration of certain specified competencies, may result in reclassification to Senior Revenue Agent . TYPICAL DUTIES + Audits and verifies moderately ... Revenue Agent - Multiple Vacancies Portland , Maine ,...franchise, and pass-through entities. Work includes performing field and/or desk audits of business under the supervision and oversight… more
- Mount Sinai Health System (New York, NY)
- …Center supports many of the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for ... **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you...telephone and other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/call… more
- WestRock Company (Atlanta, GA)
- The Sr . Mgr., Pricing & Est will be a...by advocating for culture and mindset changes around future " agent of change" business needs. Create and maintain a ... internal process control of divisional policies and practices. The Sr . Mgr., Pricing & Est will be responsible for...as liaison between divisional decision makers and corporate "Bid Desk " team members, as needed. Work as project leader… more
- Capital One (Plano, TX)
- …consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. ... Plano 3 (31063), United States of America, Plano, Texas Senior Syndication Loan Closing Associate Are you looking for a challenging role that includes the… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …video conferences over Zoom, MS Teams and other platforms + Experience with Service Desk Ticketing software, SMB Network Design and Implementation Server with ... create a new era in alcohol beverage sales and service , we're heavily invested in the most transformative new...glass with opportunity, come join our FAMILY. **Overview** The Senior Video Conferencing Engineer is responsible for the leading… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following systems support in Reston VA or Bethesda, MD office: You will… more
- BeneLynk (Detroit, MI)
- …systems we build, to our government relations, to our outreach operations, is in service of this one central vision. WHO WE ARE We are big-hearted people, passionate ... "miracles," "kind," "professional," "human," and "compassionate," and all with " service that gets the job done." We pride ourselves...educating peers and leaders on the current and proposed agent workflow in the evolution of the BeneLynk platform;… more
- Delco Development (Mount Laurel Township, NJ)
- … agents + Stay up to date on all Marriott trainings and oversee front desk agent trainings to ensure timely completion + Perform responsibilities of a Marriott ... Position Overview: The Front Office Manager efficiently manages the front desk operation with minimal costs and maximum profitability through proficient management… more
- Xylem (Holland, MI)
- …cloud (Intune). + Own and administer the Beyond Trust Remote Support environment used by the Service Desk and SD Level 2 support teams. + Service Owner for ... to exceeding customer expectations through innovative and sustainable solutions. The Senior Manager for Endpoint Management role is a global position focused… more
- CACI International (Arlington, VA)
- …10% Type of Travel: Local * * * CACI is seeking a ITSM Lead to join our service desk team. The ITSM Lead will be responsible for Tier 1 services across 20+ ... incident status and performance of request fulfillment. + Monitor Service Desk tickets to ensure Service...Partner with other workstream leads to establish goals, track agent & department performance, and define career paths that… more
- Kyndryl (Boulder, CO)
- …technologies and Platforms. As a IT Support Services Consultant and/or Service Desk modernization Consultant including Contact Center modernization, you ... You Are** + Consulting, Technical and Professional Expertise in IT Support Services, Service Desk Modernization, Cloud Contact Center Tools architect + 3+… more
- Moses/Weitzman Health System (Middletown, CT)
- …program/project management, performance improvement activities, and the help/services support desk . Fosters a culture of quality and workflow improvement through ... in strategic and operational governance processes as a member of the senior leadership team. + Provide strategic and operational IT leadership in defining… more