- Hackensack Meridian Health (Edison, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... months of employment.** **Responsibilities** A day in the life of a ** Supervisor , Contact Center ** at Hackensack Meridian _Health_ includes: + Supervises and… more
- BECU (WA)
- …details regarding BECU Benefits can be found here . **_IMPACT YOU'LL MAKE:_** As a Supervisor in BECU's Contact Center , **you** will play a pivotal role ... performance to meet service and communication standards as outlined in the Contact Center Leader Standard Work Guide. + **Ensure Compliance:** Review and coach… more
- Peckham, Inc. (Phoenix, AZ)
- …need to have a barrier to employment to be eligible for these roles.* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- KSA Integration LLC (Stafford County, VA)
- Contact Center Supervisor Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... Department of Labor "Hire Vets" Platinum Medallion Award. Position Overview:The Contact Center Supervisor is responsible for overseeing the daily operations… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... for a highly skilled and motivated **Overnight** **Customer Care Supervisor ** to provide support to the Customer Service Team....needs arise. + Preferred experience working in a multi-channel contact center environment remotely. + The role… more
- CDR Maguire (Miami, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support ... meet Contact Center KPI's (80/20 - 5% abandoned rate) Contact Center Supervisor will assist in hiring, training agents, coaching for career… more
- Centene Corporation (Sacramento, CA)
- …live in California. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, best ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- Conduent (Florham Park, NJ)
- …**About the Role:** Conduent is expanding its Support Team, and we're looking for a Contact Center Supervisor to lead and inspire a team of customer ... be part of a culture where individuality is noticed and valued every day. ** Supervisor , Contact Center Operations** **Are you a dynamic leader ready to shape… more
- Mass Markets (Tampa, FL)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- Cognosante (Falls Church, VA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... automobile mechanic). **Section 2: What is the position?** The Supervisor will play a key role by overseeing a...key role by overseeing a staff of Military OneSource Contact Center Triage Consultants by ensuring they… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... team of 15-25 contact tracing representatives. The contact tracing supervisor directly support the COVID-19...to report to work at one of our physical contact center locations. To be considered for… more
- Ryder System (Sacramento, CA)
- …+ Identify unusual calling events or frequent employee issues and work with the Contact Center Supervisor or Operations Manager to suggest process, procedure ... PST** **Hybrid in Franklin TN M-F** **6:50 am to 3:20pm** **CST** The **HR** ** Contact Center Representative** is the primary point of contact to help triage… more
- WSP USA (Broomfield, CO)
- …assign other duties as needed. + ** Supervisor Responsibilities:** Prepare and deliver Contact Center performance statistics, monitor Contact Center ... for CSRs, and provide remedial training. Responsible for implementing directives of Contact Center Manager regarding the achievement of department goals. Must… more
- Enterprise Mobility (St. Louis, MO)
- …enhance coaching, communication, and leadership while learning about our company and the contact center environment. The Supervisor Trainee program offers ... excited to announce we currently have openings for our Supervisor Trainee program! This program is designed to build...immersed in the culture of Enterprise Mobility and our contact center through booking quality reservations for… more
- HCA Healthcare (Nashville, TN)
- …in our communities. As an RN Supervisor WFH with the NCCM (National Contact Center Management) Clinical Team you can be a part of an organization ... our organization. We are looking for an enthusiastic RN Supervisor WFH to help us reach our goals. Unlock...to obtain licensure in all states in which the contact center serves HCA Hospitals.-** **Required** +… more
- MD Anderson Cancer Center (Houston, TX)
- The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that ... experiences across the institute. **JOB SPECIFIC COMPETENCIES** **Simulation Services Supervisor ** Supervises staff and collaborates with the Associate Director,… more
- Carnival Cruise Line (Miami, FL)
- …to improve performance and customer experience. + Special projects as directed by the Supervisor or Manager of Contact Center Sales. **Requirements** + 1 ... occur on a reservation; work with other departments or supervisor in an effort to resolve the problem in...equipment. The company will extend to you a monthly contact center adjustment of $50.00 to supplement… more
- Prime Therapeutics (Tampa, FL)
- …work with a set, pre-determined break and lunch schedule **Reporting Structure** + Reports to Supervisor in the Contact Center _Prime Therapeutics LLC is an ... Member Service Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from Prime… more
- Prime Therapeutics (Columbia, SC)
- …with a set, pre-determined break and lunch schedule **Reporting Structure** + Reports to Supervisor in the Contact Center To review our Benefits, Incentives ... Service Specialist** , you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from Prime… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 6,7 DEPARTMENT: Contact Center FLSA STATUS: ... a positive and respectful attitude + Communicates regularly with supervisor about department issues + Demonstrates flexible and efficient... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more