- Christus Health (Alex, LA)
- …the associate demonstrate behavior consistent with the Core Values. The associate shall support the CHRISTUS St. Frances Cabrini's strategic plan and the goals and ... RN License Current BLS ACLS & PALS within 3 months of hire De- Escalation certification TNCC certification preferred. Work Schedule: TBD Work Type: Full Time 12… more
- Kyndryl (Olympia, WA)
- …+ Work closely with the sales team to ensure customer success and satisfaction + Provide escalation support to both internal Support Engineers as well as own ... The Escalation Engineer role is critical, focusing as an escalation point for both the internal Support Team as well as other customer facing teams such as… more
- Cleo (Columbus, OH)
- …software and we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible ... ** Escalation Manager** Remote - USA Cleo is a...is to increase customer satisfaction through proactive, professional customer support for SaaS (Software as a Service) customers, exceeding… more
- General Dynamics Information Technology (Washington, DC)
- …of the requests, incidents, and problems + Manages and coordinates urgent and complicated support issues + Act as escalation point for all requests and incidents ... objective + Advise management on situations that may require additional client support or escalation + Review survey feedback to improve services, tools and … more
- Adecco US, Inc. (Beaverton, OR)
- Adecco is seeking for a **Client Services Escalation Analyst** to support one of our biggest clients in the legal field. We have excellent benefits and an ... for candidates in Pacific Time Weekends always off! The Escalation Analyst will assist in the development of improved...implementation of a set of standards by which all escalation staff operate to create a culture that demonstrates… more
- Amazon (Nashville, TN)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist, to support the Fleet Infrastructure team's goal of ... cost effectively as possible. Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving deep into invoice and purchasing patterns… more
- J&J Family of Companies (Santa Clara, CA)
- …base sustaining support , life cycle and change management, technical support escalation , service technical bulletins, service training and service ... family of companies, is recruiting for a Senior Product Support Engineer, located in Santa Clara, CA. At Johnson...customer down time. + Serve as the Final Tier escalation resource and subject matter product expert, for complex… more
- Lenovo (Morrisville, NC)
- …intake. Perform initial triage, log collection, and case creation with recommended solutions before escalation to Level 2 (L2) support . **Case Escalation and ... Lenovo Premier Support First Responder **General Information** Req # WD00074856...recommendations, and document case details accurately to ensure seamless escalation . **Customer Interaction and Follow-Up** : Communicate effectively to… more
- Deloitte (Rosslyn, VA)
- …+ Active TS/SCI with Polygraph security clearance required + 2 years of Functional Support + 2 of Support Escalation experience Preferred: + Experience ... impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the… more
- Splunk (OR)
- …Qualifications:** + 6+ years account management, consultation, project management, escalation management and/or technical support experience + Ability ... things that make you, you. **Role Summary:** The Sr Escalation Manager is a member of the Incident Management...in a high level of customer dissatisfaction. The Sr Escalation Manager will be responsible for managing and driving… more
- NBC Universal (New York, NY)
- …off-hours and weekends as required due to operational restrictions. + Act as support escalation contact for emergencies and troubleshooting as needed. + Engage ... for a talented individual to become a Manager of Production Technology Support in our Production Project Engineering department at 30 Rock. This department… more
- Fortive Corporation (Everett, WA)
- …and associated calibration hardware product issues, primarily by email and phone support . Escalation includes documenting potential issues to engineering team, ... **Software/Electrical Calibration Technical Support Engineer Job Description** **Description:** As a Technical Support Engineer in our Software/Electrical… more
- Fujitsu (Richardson, TX)
- …and other related documents. + Serve as the highest level of technical support escalation , handling complex issues and providing timely resolutions to customers ... more information, please visit http://us.fujitsu.com/telecom . Req ID:16017 **Radio Product Support Engineer** **Job Description:** We are seeking a highly skilled… more
- BAE Systems (Annapolis Junction, MD)
- …2 ( Escalation ) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency ... all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of...mobile devices, etc. Provide support for the escalation and communication of status to agency management and… more
- Marriott (Bethesda, MD)
- …and drive solutions, while ensuring high quality customer service. Provide troubleshooting and escalation support for the IT needs of Marriott HQ's top ... all interactions. The Senior Technician will also provide assistance and escalation support to junior members of the team. **CANDIDATE PROFILE** **Education and… more
- PDS Tech Inc (Pittsford, NY)
- …with other technical support staff, quality assurance, senior technical support engineers, team leads, development escalation engineers, and sustaining ... engineering/new product development to resolve problems adhering to any technical support department (TSG) escalation processes, while maintaining the company… more
- Amazon (Redmond, WA)
- …process development and improvement centered around consumer account services, technical support , and escalation resolution Preferred Qualifications - Masters ... without reliable connectivity. We are looking for an experienced Principal Customer Support Operations Leader to assist in scaling our operations for Project Kuiper.… more
- M&T Bank (Syracuse, NY)
- …being able to work with partners on 'last minute' modifications. Notifies Team Leader when support and escalation is needed. + Assists and provides back up to ... and booking. + Maintains up-to-date knowledge of processes, procedures and escalation guidance related to deliver accurate, timely and complete closing capabilities.… more
- Providence (Lubbock, TX)
- …resistance and setbacks. * Exhibits leadership skills in performing on call / requested support / escalation / oversight duties. * Organizes multiple efforts and ... labs, nuclear medicine or linear accelerators. Provides a high level of technical support and training to clinical departments in areas of expertise. May be expected… more
- Trinity Health (Albany, NY)
- …specific technology services, hardware, products, or applications. Serves as tier two escalation support for service tickets, for non-routine, difficult and ... services, hardware, products, or applications. Serves as tier two escalation support for service tickets, for non-routine, difficult and complex technical… more
