- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...goal of resolving issues within 24 hours Troubleshoot Customer support issues and follow Fūsus escalation policy Document all… more
- Patterson Companies, Inc. (Duluth, MN)
- …and believe that they build a stronger and successful organization. **Job Summary** The Support Specialist - Tier I properly responds to incoming customer ... when required. + Maintain relevant skills and credits via internal support continuing training courses. + Follow established department processes and procedure.… more
- Motion Recruitment Partners (Phoenix, AZ)
- IT Support Specialist Tier II Phoenix, AZ **Onsite** Contract $25/hr - $33/hr A safety consulting company located in South Phoenix is looking for a System ... Skills & Experience + 2+ years of relevant IT support style work experience + Experience with Active Directory...Windows Daily Responsibilities + 25% System Administration + 75% Support **You will receive the following benefits:** + Medical… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will serve as the single point of contact to answer phone calls and… more
- Lockheed Martin (Fort Meade, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...operational system critical discrepancies that cannot be resolved by tier one and two personnel\. Integrate, test, and optimize… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our team ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- US Tech Solutions (Rochester, NY)
- **Job description:** + Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products ... offerings regulatory changes policy changes and insurance industry developments in support of client satisfaction + Participates in assigned projects or required… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing and MS Server Print Servers… more
- US Tech Solutions (West Palm Beach, FL)
- …and effective communication skills + Patience **JOB DESCRIPTION:** + Provides first level support and answers first line questions to support to employees and ... These requests typically come in via phone, email, Employee Support phone queue, and HR Feedback email. + Approves...and compliance, as needed. Other duties as assigned to support the general purpose of the position function. **About… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …that makes ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing ... patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by… more
- AIG (Jeffersonville, IN)
- Apple Tier 2 Operations Support Specialist Status: Full-Time Location Jeffersonville, In Who we are American International Group, Inc. (AIG) is a leading ... diversified, multi-channel distribution network. Position Overview: The T2 Operations Support Specialist will work directly with Apple...and external customers. As a contributor at AIG, the Tier 2 Ops Specialist are who our… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support Specialist - Richmond, VA Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and ... an invaluable edge in real estate. We are looking for an experienced IT Support Specialist to join our team. In this role, you will help improve the productivity… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …+ Secret Clearance required + Non-remote (relocation incentive available) The Computer User Support Specialist will provide Tier 2 concierge-like support ... ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist to join our team at the Aberdeen Proving Ground, Maryland. + Must… more
- Pennsylvania State University (Monaca, PA)
- …. JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State Beaver is seeking a part-time Technology Support Specialist to provide tier I technical support ... for campus technical needs. It is expected the Technology Support Specialist will use critical thinking to...be responsible for the following: . Provide professional, first tier customer service and technical support to… more
- Robert Half Office Team (Rochester, NY)
- Description We are offering a long-term contract employment opportunity for an Employee Support Center Specialist I ( Tier II) in Rochester, New York. This ... industry and will be situated in our office environment. As an Employee Support Center Specialist , you will provide first line support and respond to… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 1 Description: The Hardware Technician (IT Field Support Specialist 1) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- IT Partners,Inc (Herndon, VA)
- … Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help ... of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting… more
- Boston Mutual Life Insurance (Canton, MA)
- …to the Director - Help Desk Services. The Help Desk Senior Support Specialist is responsible for providing Tier 1 technical support for software, ... with a general desire to help others. The Help Desk Senior Support Specialist is expected to: + Support customers/employees with technical issues… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …. Erin: 5079234003 About the role As a Client Technical Support Tier 1 Support Specialist you will provide B2B technical ... tickets, and other channels as needed + Become a specialist in Galileo's offerings to provide clients with detailed...+ 2+ years in a business to business Technical Support role preferred + Experience in resolving technical issues… more
- Robert Half Technology (Memphis, TN)
- Description We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist , you will be responsible ... for resolving complex technical issues and providing advanced technical support to our end-users. You will be the go-to...related field. + 5+ years of experience in technical support or systems administration. + Strong understanding of operating… more