- Matanuska Telephone Association (Palmer, AK)
- …facility. Primary Duties and Responsibilities: Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial ... Technical Support Agent Palmer ,AK We...act as the primary liaison between the customer, Support Center , Dispatch, Field Support Technicians, Engineering, Residential Sales Representatives,… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CALL CENTER AGENT (DAYS) As a Call Center Agent , you will be either dedicated to a specific project or handle blended inbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Randstad US (Fort Lauderdale, FL)
- part time call center agent . +...related to the client product. + Respond to complex call types ranging from technical assitance and ... answering incoming calls and providing excellent customer service and technical support to device owners following program guidelines and... support to device owners following program guidelines and call center standards. If you have a… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We are hiring call center insurance agents who are positive, persuasive, and have the ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent - Bilingual...issues, technical issues or general map questions. Call Center Agents will be responsible for assuring ... Shift** Day **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE:** Call Center Agent will be responsible for providing high quality… more
- Mass Markets (Wichita, KS)
- …have established ourselves as a trusted partner in the industry. We are looking for inbound call center agents to join our growing team! In this role, you will ... handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact-find to...our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW We are looking for part-time call center agents to support inbound projects while working Saturday and Sunday shifts. In this role, you will ... handle inbound calls, troubleshoot basic technical issues, and help callers with products and process-related...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (PART-TIME) As a...position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech… more
- Conduent (Denver, CO)
- …of a culture where individuality is noticed and valued every day. **Lead Contact Center Agent ** **Responsibilities** Lead team of junior team members for support ... - 5:00pm MDT **Preferred Skills and Experience** Experience managing/leading a team in a Call Center environment College degree preferred Call Center … more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... CLIENTS MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. In these… more
- The Chicago Lighthouse (Chicago, IL)
- …staff to answer questions and give ongoing feedback; + Conduct regular review of all call center agent performance and organize training sessions for under ... Team Leads provide ongoing training for call center representatives, they monitor of agent ...adhered to, as well as to observe employee demeanor, technical accuracy and conformity to company policies; + Assist… more
- System One (Washington, IN)
- …will provide day-to-day plant systems support to plant and distribution center inventory control, warehouse management, product labeling, and other manufacturing ... processing plant operations, control and supply chain management systems. Supports call documentation, problem resolution, and specialized user support will be… more
- Republic Services (Phoenix, AZ)
- …include presenting data, intermediate MS Excel (Pivot tables, VLOOKUPS, formula writing, etc), call center terminology, and strong communication. Must be open to ... performance standards and KPIs. The RTM Analyst analyzes real-time center and agent performance to identify, adjust...+ Processes and records schedule adherence exceptions submitted by call center team leaders. + Advises of… more
- Penn Medicine (Radnor, PA)
- …and workforce planning and staff development. Work to improve important operational Call Center measures including agent training, phone performance ... field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical ...Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn… more
- Mass Markets (Las Cruces, NM)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...center operations management is required, and customer service, technical support, or back-office experience is preferred. This is… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …project located in Bethesda, MD. The qualified candidate will perform QA tasks in call center environment to ensure our customer meets specific thresholds for ... Region (NCR). Duties and Responsibilities + Will listen to call center agents' phone calls to determine...and provide trending reports to maximize productivity. + Troubleshoot technical issues such as: Network connectivity, Call … more
- Carter's/OshKosh (Atlanta, GA)
- …and Consumer Affairs Call Centers. This role typical reports into the eCommerce Call Center Support Manager and is based in our remote work environment. ... **80%:** **Generate reports for call center programs and key metrics** +...complete routine monthly reporting requirements + Manage real time Agent Performance metrics (Stats, KPIs, Adherence, Performance Scorecards) and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for agents to support inbound customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Humana (San Juan, PR)
- …at Home position for you as part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting people with their healthcare ... Inbound Contacts Representative acts as a universal customer service agent for our CarePlus members and provides friendly, comprehensive...one- call resolution. + **This is a high-volume call center setting which can be stressful… more