- US Tsubaki Automotive, LLC (Troy, MI)
- …and bi-annual five year sales forecasting. Also responsible for managing customer quote preparation including supporting documents. Provides support for ... leverage/maximize the Company's product and service content. Develop and maintain customer purchasing, engineering and other appropriate relationships Support … more
- Proven IT (Naperville, IL)
- … troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad understanding ... Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven...Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and qualifying questions over… more
- Proven IT (Tinley Park, IL)
- … troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding of the hardware, ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more
- Screencastify (Chicago, IL)
- …to use solution. Screencastify is used by over 15M people and is seeking a solutions-oriented Customer Support Advisor - Tier III to join our Squad! About ... As we continue to scale, we're looking for a Customer Support Advisor - Tier ...if you: + Bring 3-5+ years of experience in Customer or Technical Support within… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair… more
- Identiv (Santa Ana, CA)
- …III as necessary to resolve customer issues. Essential Functions * Receive inbound customer technical support calls via a phone and email queue; utilize ... in team support by proposing and implementing solutions. * Exceptional customer service, overall communication and technical writing skills. * Ability to… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst... Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category:...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
- Intuit (Albany, NY)
- …You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing leadership, insight, and technical expertise. You will: + Deliver ... coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate...**Responsibilities** **Responsibilities** + Provide in-the-moment support to Tier 1 agents and Customer Success Managers… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support ... at Tier 2 will be forwarded to Tier 3 support for assistance and resolution....in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
- The ODP Corporation (Toledo, OH)
- …Experience: Minimum 3-5 years of experience in related field + Type of Experience: Customer Service, Sales Support + Technical Competencies & Information ... **Overview** The T1 Customer Support Representative is responsible for...recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues.… more
- Koniag Government Services (Washington, DC)
- …approved images for all approved workstation configurations across the agency enterprise + Provide Tier III technical support to the PC technicians including ... LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington,… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services to support KDS and ... complex system issues, serving as the escalation point for Tier 1 and Tier 2 support...technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2 personnel and… more
- Koniag Government Services (San Antonio, TX)
- …security requirements. + Works independently, providing guidance to lower- tier support teams and collaborating with other high-level technical experts. + ... LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Enterprise Management (EM) Administration Support...include, but are not limited to:** + Provides advanced technical support and expertise for the Defense… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level EM Packaging Support Services to support KDS and our ... guidance to lower- tier packaging teams and collaborating with other high-level technical experts across various IT disciplines. + Must be prepared to support… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC** , a Koniag Government Services company, is seeking a Tier 3 Level Enterprise Management OSD Support Services to support KDS ... include, but are not limited to:** + Provides expert-level support and leadership for the Defense Health Agency's Operating...tier OSD teams and collaborating with other high-level technical experts across various IT disciplines. + Must be… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint management, identity ... Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to...System Administrator Soft Skills: | Analytical Thinking: Quickly identifies technical problems and determines effective solutions. | Customer… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Enterprise Management Reporting Support Services to support ... to lower- tier reporting teams and collaborating with other high-level technical experts across various IT disciplines. + Contributes significantly to Knowledge… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement...with; Windows 7; Windows 10; Citrix; SMS; and SCCM Technical understanding of Microsoft Office applications (Outlook; Word; Excel;… more
- Koniag Government Services (Washington, DC)
- …Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. This is a hybrid ... and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support ...software products + Provide desktop, laptop, and tablet computer technical support to agency users + Implement,… more
- Intuit (Plano, TX)
- …directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join ... and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product... technical authority and escalation point for complex customer and support issues. + Work hands-on… more
