- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) + + + Date:Jan 11, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Primarily deals with an even mix of homeowners and service professionals with greater demands and handles both single...training is provided. The liability to provide top quality technical support is greater due to the… more
- Allied Universal (Fullerton, CA)
- …security technical engineer jobs! AMAG Technology, an Allied Universal(R) Company, is hiring a Tier 3 Technical Support Engineer. A Tier 3 ... + Support other departments in need of Technical Services such as Engineering, Sales staff... any department in need of technical support such as Engineering, Customer service , Reliability… more
- Lockheed Martin (Fort Meade, MD)
- …optimize systems with enterprise infrastructures, services , and databases\. Develop technical documentation\. Provide technical services assistance to ... and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the… more
- System One (Broken Arrow, OK)
- …support across our IT environment. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician ... Key Responsibilities: + Provide Tier II / Tier III technical support across...IT processes and tools as needed. + Manage incidents, service requests, and changes using the company's helpdesk system.… more
- Guidehouse (San Antonio, TX)
- …Required** **:** None **What You Will Do** **:** **Essential Job Functions** + Technical Support - Internal + Provide Tier 2 / Back-end IT support + ... + Utilize and become proficient with Guidehouse' s standard support tools (ie Service Now) + Assist...experience in lieu of degree + 5+ years of Tier 2/Back-end professional experience working on a Service… more
- SAP (Herndon, VA)
- …incidents. In addition to handling standard incident response tasks, you'll provide advanced technical expertise and support Tier 2/3 actions, acting as ... the global market leader for business software and related services , and SAP National Security Services Inc.(R)... Tier 2 / Tier 3 support by offering advanced technical assistance and… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... products and services . **Primary Responsibilities** **As a Service Desk...with team mates to resolve issues. Escalates to next tier technical support as necessary.… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... 3 years of experience in Tier 1 Support , Technical Support , or Help...Reset and Basic Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. *… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …people's lives that makes ZOLL the ideal place to build your career.Job SummaryThe Product Technical Support Specialist - Tier 1 plays a critical role in ... in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients...providing patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …lives that makes ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing ... in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients...patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... to providing agency staff with the highest level of technical support , dependable service , and...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- Sunlighten (Leawood, KS)
- …requesting Tier I or Tier III assistance as needed to maintain service levels. + Provide technical support for Sunlighten users, prioritizing and ... will have you serving as the front-line hero, providing top- tier technical support via phone,...Associate Discounts on Saunas, Spa Products and Day Spa Services Sunlighten provides equal employment opportunity. Discrimination of any… more
- TekSynap (Peachtree Corners, GA)
- …using internal best practice and through collaboration with colleagues to identify advanced technical , Tier III support issues related to the Fuels ... & Qualifications** TekSynap is currently searching for a Defense Technical Support Analyst. The Technical ...multi-tasking capabilities with the ability to manage time and support issues to meet and exceed Government Service… more
- Robert Half Technology (Florence, SC)
- …networking experience to support our broader IT infrastructure. Key Responsibilities: + Technical Support : Provide Tier II-III support for desktops, ... Job Overview: We are seeking a highly skilled Desktop Support Analyst Tier II-III to join our...including familiarity with Active Directory, DNS, and DHCP. + Technical Proficiency: + Proficiency in Windows operating systems, particularly… more
- Charles Schwab (Omaha, NE)
- …"challenge the status quo" and transform the finance industry together._ The CS&S Client Technical Support Associate responds to tier II escalated ... of website, systems and accounts. Our goal is to support the one call resolution, while still providing a... experience. + 1 year or more of Financial Services industry experience. + Excellent technical knowledge… more
- fusionSpan (Rockville, MD)
- …or complex issues. Requirements: + Previous experience in a leadership role within a technical support environment, preferably managing Tier 1 and Tier ... Tier 1 and Tier 2 support professionals, ensuring the delivery of high-quality technical...technical skills, troubleshoot effectively, and deliver exceptional customer service . + Set clear performance expectations and KPIs for… more
- Kenect (Pleasant Grove, UT)
- …and walk customers through screen share to troubleshoot technical issues -Triage defined support issues to Tier 2 Customer Support Specialist. + Log and ... in a digital-first world. About the Role As a Tier I Customer Support Specialist, you will...seeking technical assistance. You will provide basic technical support through email, phone, and text… more
- Robert Half Technology (Nashville, TN)
- …ensuring seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- Robert Half Technology (Nashville, TN)
- …on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Chenega Corporation (VA)
- … support to the Defense Advanced Research Projects Agency (DARPA). **Responsibilities** + Technical Support : Provide tier 2-3 support for ... latest Drupal developments, best practices, and industry trends to continually improve support services . + Other duties as assigned. **Qualifications** +… more