- US Signal Company LLC (Des Moines, IA)
- …through the provision of managed services and professional services. What you'll do: The Technical Support Specialist - Systems is part of the Technical ... and Data Protection services. The primary function of the Tier 2 Specialist is to provide a...server access methods. + Receive incoming customer calls for trouble/ technical support , acting as a subject matter… more
- Randstad US (Leawood, KS)
- …support role, having responsibility to act as escalated technical application/customer support . The Tier 2 Customer Support Specialist contributes ... tier 2 customer support .... tier 2 customer support . + leawood ,...post-mortem follow-up and resolution documentation as needed. ? Provide technical assistance and represent business unit during incident management… more
- TEKsystems (Wichita, KS)
- Description: Tier 2 support 8-5 mon-fri level 2 helpdesk/desktop for remote service users supporting new groups Customer service Handling level 2 ... issues with users Skills: Deployment, Windows, Microsoft office, Desktop, Technical support , Customer service, Windows 10, Troubleshooting, Active directory,… more
- Robert Half Technology (Nashville, TN)
- …handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- Stanford University (Stanford, CA)
- …larger project, as Assigned. **CORE DUTIES:** ** Technical Support :** Provide Tier 2 support for Cisco UCCE environments, troubleshooting and ... are seeking a skilled Cisco UCCE Service Delivery and Tier 2 Support Analyst to...join our dynamic team. This role involves providing exceptional technical support and service delivery for our… more
- Trinity Health (Ann Arbor, MI)
- …and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem...in a computing environment and encourage positive communication with technical staff. + Troubleshoots network problems including desktop loss… more
- TEKsystems (Minnetonka, MN)
- Description: We are seeking a Tier 2 Technical Support Specialist to join our dynamic team. The ideal candidate will be passionate about technology, ... possess strong communication skills, and have a knack for problem-solving. As a Tier 2 Technical Support Specialist, you will play a pivotal role in… more
- Jabra (Lowell, MA)
- …life's new rhythm.As part of the Product Support Team, the Jabra Support Engineer, Tier 2 will be resolving technical escalations from Tier 1 ... **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the ... 3 when applicable. While the ticket resides in Tier 2 , owns all communication with internal… more
- AbbVie (Austin, TX)
- …questions, acting as a liaison between the customer and our Technical Product Support ( Tier 2 ) team. + Documentation: Keep detailed records of ... + CRM Experience: Experience with SAP, Salesforce, or other CRM platforms. + Technical Support Tools: Familiarity with NICE inContact for Phone, Email, Chat,… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- Trinity Health (Mason City, IA)
- …LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with vendors to resolve Tier ... and maintains TIS users' desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users for all aspects of… more
- University of Michigan (Ann Arbor, MI)
- AV Operation Support Tier 2 / Tier 3 Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as ... The team is responsible for all Michigan Medicine IT-related technical infrastructure, including data centers and communication facilities; wired,...Detail** **Job Opening ID** 255545 **Working Title** AV Operation Support Tier 2 / … more
- Lockheed Martin (Hanover, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering third tier services to… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...software components as required. + Provides customers with network technical support . + Instructs customers and … more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join...+ Provide excellent customer service, while serving as a technical expert and liaison to NIH clients and contract… more
- Robert Half Technology (Seattle, WA)
- …be responsible for providing Tier 1 and Tier 2 support to end... 1 and Tier 2 support to end users, resolving technical issues ... Description Robert Half Technology seeking an experienced Tier II IT Support Specialist to...users, managing the ticket queue, troubleshooting technical issues, and supporting the IT infrastructure. The ideal… more
- TEKsystems (Orlando, FL)
- … Tier 1 Technology Support team. Primary Responsibilities: * Provide Tier 2 support , resolution and onsite/remote troubleshooting of SEA workstations, ... Description: Position Summary: The Tier 2 Technician Sea Support...providing mentorship, technical guidance and training to Technical Support teams * Demonstrated experience deploying… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- ManTech (Washington, DC)
- …to join our team in Washington, DC. As a manager of Tier 2 services will provide second level escalation support to Organize schedules, performance ... include but are not limited to:** + Manage the Tier 2 Service Desk Team across all...A minimum of (12) twelve years of related experience ( technical environment) + A minimum of 2 … more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Shift 2 4x10 ( Tier 2 ) **Department:** DOJ JSOC **Location:** Washington, DC MindPoint Group is searching for a **Incident ... Response Analyst** to support weekend shift activities. We believe our Security Operations...to the next level and join us as a Tier 2 SOC Analyst. You will play… more