- Aequor (Tampa, FL)
- …years IT Help Desk experience. Experience with call center telephony and ticket system software such as ServiceNow. Experience supporting applications running on ... interaction. Create tickets and document all activities in Client ticket system (ServiceNow) in line with our quality standards....status update inquiries to End Users on your open ticket queue and ensure every effort is made to… more
- Intelliswift Software, Inc (New York, NY)
- …office supply inventories and replenishing as needed. . Manage and administer ticket submittals for Workplace Services, ensure that facilities issues are identified ... high level of customer service. . Time management skills and experience with ticket management a must. . Minimum 2-3 years of related hands-on Facilities experience… more
- BELFOR Property Restoration (Birmingham, MI)
- …management including setup and deactivation, access,profiles, permissions, and groups. Facilitate a ticket system and resolve all ticket inquiries promptly Lead ... configuration changes related to: flow, fields, page layouts, record types, settings, reports anddashboards that supports business needs Collaborate with cross-functional teams to integrate Salesforce with other systems. Ensure data accuracy and integrity… more
- Beacon Hill Staffing Group, LLC (Arlington, VA)
- …ensure continuous coverage during breaks, lunches, and absences.Manage electronic work ticket system, including ticket entry, closure, and report ... generation.Generate contracts for complex services and accurately process invoices using online payment software.Maintain organized files, typing tasks, tenant guides, office supplies, and tracking sheets, while assisting management with research and report… more
- WSFS Bank (Newark, DE)
- …Desk are properly documented and followed through to a final resolutionEnsure the ticket system is updated with accurate and timely informationThis will include type ... preferredMust be proficient with Windows and Microsoft software productsExperience with service ticket application is a plus and the ability to move between… more
- US Tech Solutions, Inc. (Sanford, NC)
- …with MS Office and OS365 * Configuring new PC's/notebooks via SCCM imaging * Ticket management experience * iOS device familiarity * Lift and carry up to 40lbs ... Work Environment: * Office environment * Walk up Kiosk support * Vending and Locker resupply Skills: * Desktop Support, Deskside Support, Imaging, Refreshing ,SCCM, Apple, IOS Education: * HSD or Equivalent experience more
- Personnel Options Inc (Thomaston, GA)
- …treatment of yarn set Troubleshoot and correct quality issues in set Properly ticket and label beams Insuring the helper is properly performing their duties. ... Focusing on safety, quality, and production more
- Reynolds Consumer Products Inc. (Lake Forest, IL)
- …service requests assigned to their area of responsibility including assignment, ticket documentation, customer interaction, working with other teams, etc. to resolve ... within expected quality and SLOs/SLAs.Provide assistance on projects with direction from the Project Lead or other technical experts.Responsible for execution on small projects or leading technical portions of projects for sites they are directly… more
- Data Recognition Corporation (Maple Grove, MN)
- …Office Suite - Word, Excel, Outlook, Project, and familiarity with ticket tracking software. Ability to prioritize responsibilities and workload that ensures ... customer commitments are met that includes multi-task requiring the use of multiple applications concurrently. Experience working in a team environment in which team members support others to achieve overall department goals. Preferred Qualifications:… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …"One Call Resolution" goals Oversee daily coordination, routing, and resolution of ticket queues and call coordination Support the Helpdesk Manager in developing ... measures to improve proactive client communication during issue tracking and resolution. Ensure client requests are understood and assigned properly Consistently perform daily responsibilities outlined in Helpdesk Team Lead's Daily Checklist Work to identify… more
- US Tech Solutions, Inc. (San Jose, CA)
- …Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus Skills: * Upgrading, Replacing, Ticket , Troubleshooting, Repair, Education: * GED or High School ... * Participate in infrastructure projects and tasks to gain hands-on experience and knowledge. Responsibilities: * Support basic monitoring and routine troubleshooting of infrastructure systems. * Work with team members to address infrastructure-related needs… more
- RIVET OPERATIONS COMPANY LLC (San Diego, CA)
- …and designated staff POCs.Perform tracking, inventory functions, and trouble ticket coordination for command cell and landline phones.Develop procedures and ... documentation to assist in user self-sufficiency and operations.Perform tracking and recording of invoices related to command cable TV and commercial Internet costs and functions.Qualifications: To perform this job successfully, an individual must be able to… more
- RIVET OPERATIONS COMPANY LLC (CA)
- …SQL, JavaScript, CSS, and SharePoint Designer.Support a service desk and trouble ticket resolution, executing up to (50) service tickets per week, providing support ... to customer and resolving 75% of tickets each week.Open-minded, leans forward, and does not hesitate to reach out to others for help.Passionate about technology and excited about learning new systems.JOB REQUIREMENTS Education and Experience:Bachelor's Degree… more
- Percepta (Melbourne, FL)
- …tasks as assigned by IT Manager.During a Typical Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and ... analysis.Incident detailed documentation in Service Now or other required applications for any work they performComplete checklist of daily operational tasks to ensure system availability before production hours and monitor system performanceProvide hardware… more
- Abbtech Professional Resources (San Diego, CA)
- …resolve basic issues. 2. Update facility manager through the Facilities Trouble ticket system. Assist with coordinating moves and general labor requirements as ... requested by the Facilities Manager. 3. Coordinate with department representatives and movers on the collection and temporary storage of unwanted furniture and equipment. 4. Coordinate with DRMO and movers for proper turnover of unwanted furniture and… more
- eXcell (Hillsboro, OR)
- …service for vendors / techs Performing work request tasks from ServiceNow ticket system Working in datacenters, networking rooms Skills and Qualifications: Associate ... or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Minimum 4+ years of combined experience in a site support… more
- eXcell (New York, NY)
- …the resolution of end-users' technical issues Manage (ServiceNow / Clear vision) ticket queue constantly throughout the day Skills and Qualifications: Minimum 2+ ... years of hands-on technical knowledge of laptop and desktops, including break / fix High School Diploma or GED required A+ Certification is a plus Familiar with standard concepts, practices, and procedures within the IT support field Able to lift heavy… more
- Abbtech Professional Resources (Eagan, MN)
- …of alarm and take appropriate actions including logging alert, create service ticket and notify stakeholders. * Initiate, maintain, and manage critical incident ... phone bridges (WebEx, Zoom) * Act as service incident lead for issues including maintaining incident tickets, notification of executive leadership and follow up on resolution. * Assist in triage and incident management with collection and analysis of… more
- Pacer Staffing (San Antonio, TX)
- Duties and Responsibilities: . Responsible for pulling orders based on pick ticket to accurately build orders for loading onto delivery trucks. . Build orders ... according to assigned load tickets using industrial power equipment. . Manually lift and move product to restock and repack ensuring date code accuracy and proper rotation. . Adhere to good manufacturing practices and safety standards. . Responsible for… more
- Dunhill Professional Search (Fort Belvoir, VA)
- …outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to ... minimize the amount of time taken to resolve customer issues.Performs incident notification and escalation of problems/request/issues to responsible party.Performs follow up on all incidents with customer to provide exceptional customer satisfaction.Follows… more
