- Byline Bank (Chicago, IL)
- …opening platforms. Support administration of the digital platforms including ticket /error resolution . + Act as product specialist of the onboarding platform ... a broad range of commercial and community banking products and services, including small- ticket equipment leasing solutions, and is one of the top Small Business… more
- ASM Global (Wichita, KS)
- …privately managed public assembly facilities, has an excellent and immediate opening for Ticket Specialist at Century II Performing Arts & Convention Center in ... Wichita, Kansas. SUMMARY: The Ticket Specialist is responsible for selling and/or...interpersonal communication skills. + Exceptional problem solving and conflict resolution skills. + Box Office or Guest Service background,… more
- ASM Global (Wichita, KS)
- SUMMARY: Assist guests with ticket purchases over the phone and in person. RESPONSIBILITIES: + Answer questions related to price, seating, and event information with ... Keep accurate daily balance sheet for cash received and tickets sold. + Fulfill ticket requests at will-call window according to procedures. + Open and close … more
- ASM Global (West Conshohocken, PA)
- …+ Monitor and analyze help desk performance metrics, such as response time and ticket resolution rate + Meet with business teams providing second level support ... drive our business. We are looking for a support specialist to manage our SLAs, ticket handling...Manage and prioritize help desk tickets to ensure timely resolution and customer satisfaction + Develop and maintain help… more
- Brookfield Properties (Charleston, SC)
- …improve the lives in the communities we serve! Job Description Job Title: Resolution Specialist Reports to: Resolution Manager Primary Responsibilities: The ... determine the best course of action + Achieve timely resolution of issues by using discernment and practical problem...+ Manage daily activities related to customer resolutions, including ticket management and follow up with customers. + Respond… more
- SpaceX (TX)
- Supplier Quality Specialist (Starship) at SpaceX Starbase, TX SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... possible, with the ultimate goal of enabling human life on Mars. SUPPLIER QUALITY SPECIALIST (STARSHIP) SpaceX demands a new type of supply chain. We require our… more
- Immediate Mailing Services (Liverpool, NY)
- …improve efficiency and customer satisfaction. + Monitor help desk metrics (eg, ticket resolution times, customer satisfaction scores) and implement necessary ... system upgrades, migrations, and deployments. Key Performance Indicators (KPIs) + Help Desk Ticket Resolution Time -Measure the average time to resolve IT… more
- CACI International (O'Fallon, IL)
- Threat Detection Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... details in Incident Reports to optimize response actions. + Provides daily ticket reviews, updates, and reports. Intermediate: + Performs advanced cyber incident… more
- General Dynamics Information Technology (Arlington, VA)
- …+ Provide support and communication regarding status of incident troubleshooting and resolution . + Efficiently handle high volume ticket queue by supporting ... opportunity. And our work depends on a Service Desk Specialist joining our team. At GDIT, people are our...support service to 4,000 end-user community. + Perform trouble ticket action to include updates with quality notes, customer… more
- Rapid Response (Syracuse, NY)
- IT Support Specialist (Overnight + Weekends) Department: IT Location: Syracuse, NY START YOUR APPLICATION ... Wed-Sun Role Summary Rapid Response Monitoring is seeking a service-oriented IT Support Specialist to serve as part of 24x7 team maintaining 99.999% network and… more
- Lilly (Indianapolis, IN)
- …this position is $25.60 - $42.67 **Position Brand Description:** The Operations Senior Specialist will be responsible for performing Production Ticket Audits for ... on time + Partner with QA Batch review for timely issue resolution + Support PMX ticket testing for new products and ticket changes. **Minimum… more
- Three Saints Bay (Montgomery, AL)
- **Help Desk Support Specialist (4303)** Location **Montgomery, AL** Job Code **4303** \# of Openings **1** Apply Now ... subsidiary of Three Saints Bay, LLC, is seeking a **Help Desk Support Specialist ** with a **Secret Clearance** in **Montgomery, AL.** **We are currently searching… more
- M. C. Dean (Annapolis Junction, MD)
- …changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... a multidisciplinary team, interact with customers and technicians to ensure timely resolution of issues by tracking progress on tickets/identifying gaps in service.… more
- Michaels (Carpenter, IA)
- Support Center - Irving We are seeking an Ecommerce Operations System Specialist to join our team. This role is crucial in ensuring the smooth operation of our ... support team to track bugs and planned enhancements, ensuring timely resolution and improvements. + Process Improvement: Suggest enhancements to processes and… more
- University of Kansas (Lawrence, KS)
- **29977BR** **Job Title:** IT Support Specialist /Helpdesk Team Lead - IT **Department:** Information Technology **Primary Campus:** University of Kansas Lawrence ... feedback regarding quality of work and observations made regarding ticket handling, process and procedure execution. + Ensure student...are being met. + Serve as a point of resolution for call escalations on a case-by-case basis. +… more
- Duke Energy (Covington, KY)
- …and status with Network Operations Center (NOC) and Customers. + Update trouble ticket data with resolution and actions performed. + Update any required ... cause of the failure by troubleshooting at the system level once trouble ticket received. + Using appropriate test equipment and standards to determine problem of… more
- TCS Education System (Chicago, IL)
- …30% on IT projects that benefit the school campuses. The Senior Help Desk Support Specialist will report to and work with the Help Desk Manager. This individual will ... Help Desk issues, support conferences, and projects. The Senior Help Desk Support Specialist will assist and mentor in training Help Desk Specialist team… more
- ProSphere Tek (Washington, DC)
- …+ Reproduction, analysis and reporting of valid problem defects; processing Trouble Ticket for resolution based upon the classification. + Provide detailed ... all Tier levels I/II/III Trouble Tickets. + Reviews Trouble Ticket to ensure that the documented information is complete,...trend analysis and reporting of triaged and resolution activities. + Responsible for User Account provision processing… more
- Justworks (Tampa, FL)
- Payroll Tax Notice Specialist at Justworks (View all jobs) Tampa, Florida Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... a fast-paced, entrepreneurial environment. As a Payroll Tax Notice Specialist , you will help triage and troubleshoot Federal and...Will Work On + Execute and maintain Tax Notice resolution across all local, state, and federal jurisdictions. +… more
- System One (Annapolis, MD)
- IT Support Specialist Location: Annapolis, MD (onsite Mon-Friday from 9am-5:30pm) Duration: Multi-Year Contract Pay Rate: $18-20/hr W-2, no PTO or Holidays + The End ... User Support Specialist is responsible for supporting one or more State...established SLO/SLAs to align with reasonable customer expectations. + Ticket management includes entering appropriate notations in the … more