- AFC Industries (West Chester, OH)
- …including requirements, procedures, deadlines, and accountability. + Manage the helpdesk ticketing system, ensuring timely resolution of issues. + Act as the ... more
- State of Colorado (Denver, CO)
- …and open and interactive communication. + Track all escalations and calls via the ticketing system. + Adhere to established metrics with regards to ticket closure. + ... more
- Insight Global (Bethesda, MD)
- …be responsible for the following- General Duties: * Receive tickets via ServiceNow ticketing system, prioritizing tasks and assignments * Serve as the first point of ... more
- SAIC (Washington, DC)
- …from end users, input end user incident information into the program's ticketing application, diagnose issues, recommend Tier 1 level solutions, and provide ... more
- Amazon (Umatilla, OR)
- …in a Data Center environment. -Manage assigned work and priorities through ticketing system and/or workflows. -Provide status updates to Stakeholder via ticketing ... more
- House of Blues (AZ)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... more
- Antech Diagnostics (Loveland, CO)
- …to resolve issues or escalate as necessary. Work efficiently within the ticketing system, creating, managing, and closing tickets based on customer issues or ... more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …to requests for domestic and international price quotations, as well as handle ticketing , adjustments, exchanges & queue management . + Manage client profiles and ... more
- TEKsystems (Andover, MA)
- …is end user support * 3+ years' experience with Incident Management and/or IT Ticketing * systems * Experience using SMS (or equivalent) to manage systems and ... more
- TEKsystems (Raleigh, NC)
- …first level of support for both internal and external customers. Using ServiceNow ticketing systems taking roughly 15-20 tickets per day. Issues may include but are ... more
- TEKsystems (Andover, MA)
- …is end user support * 7+ years' experience with Incident Management and/or IT Ticketing * systems * Experience using SMS (or equivalent) to manage systems and ... more
- House of Blues (Virginia Beach, VA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... more
- System One (Washington, DC)
- …environment * Excellent written and verbal communication skills * Use of an ITSM ticketing system The types of work a candidate for these positions should expect to ... more
- Cisco (TX)
- …+ Deliver strategic projects on time. + Analyze and implement new support ticketing systems and tools. + Manage skills development and onboarding of support ... more
- TEKsystems (Roanoke, VA)
- …via both telephone and email. The role involves monitoring the ServiceNow ticketing system and handling tickets appropriately to ensure timely resolution of ... more
- Oregon State University (Corvallis, OR)
- …procedures as directed by the Box Office and Guest Experience Manager + Ticketing & event sales: Assists with the creation and implementation of one-off events, ... more
- House of Blues (Beverly Hills, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... more
- Delta Air Lines, Inc. (Atlanta, GA)
- …the migration to a new order system of record beyond today's airline ticketing processes. The successful candidate will partner closely with Channel and other ... more
- House of Blues (San Diego, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... more
- Robert Half Technology (Irvine, CA)
- …of experience documenting all incidents, problems and requests in the company ticketing system (ServiceNow) with a focus on SLA's, documentation, and customer ... more