- National Vision (Duluth, GA)
- …company associates in a calm and welcoming demeanor. + Works with the Tier 1 Agent Lead and Shared Services Manager on People Team projects/processes. + Updates ... a reality. We are hiring for a Shared Services Agent to join our growing team! Job Summary This...You Do? The Specifics. + Works with our SERVE ticketing system to provide 1st-level support for all company… more
- Delta Air Lines, Inc. (Jackson, MS)
- …current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. ... transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our...go, and assist them on the computer with their ticketing and baggage check-in process. This position is an… more
- Montage Marketing Group (Rockville, MD)
- …IT teams? Montage Marketing wants you! Montage is looking for an IT Manager - Systems Administration, Security, and Compliance to join our growing team. Qualified ... MD office, and the employee's home office. About the Role As the IT Manager - Systems Administration, Security, and Compliance, you will be both a hands-on… more
- Walmart (Bentonville, AR)
- **Position Summary ** We are seeking an experienced Principal Product Manager to lead the strategy and evolution of our Contact Center as a Service (CCaaS) platform. ... north star metrics and long-term success measures for platform performance, agent productivity, and customer experience. Platform Leadership + Lead product direction… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... About the Role As a Manager of Customer Support at Validity, you will...on-going professional development for your team. Finally, as a Manager - Customer Support, you will inspire and motivate… more
- PagerDuty (Carson City, NV)
- …requirements..Expertise in statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as we use ... requests and pay decisions. + Act as the project manager and key contributor to the compensation review/merit process....direct partner to the business and as a program manager and/or analyst, primarily for a global organization; or… more
- conEdison (New York, NY)
- …Infrastructure as Code (IaC) using tools such as Terraform or Deployment Manager to enable scalable and automated deployments, required. + Experience with Monitoring ... required. + Strong understanding of call routing, IVR, speech recognition, agent assist, analytics, reporting, and omnichannel capabilities, required. + Experienced… more