- KBR (Bethesda, MD)
- …concepts, including TCP/IP, DNS, and VPN troubleshooting. + Experience with IT support tools, ticketing systems, and remote desktop applications. + Experience ... more
- Orion Consortium (Columbia, MD)
- …operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or ... more
- TEKsystems (Atlanta, GA)
- …an understanding of all systems tools and processes ie reporting capacity and ticketing tools etc. that support workflow of projects. Suggest improvements. - ... more
- Orion Consortium (Columbia, MD)
- …operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or ... more
- Celtic Bank (Salt Lake City, UT)
- …multiple projects at the same time and prioritizing many tasks + Familiarity with support /helpdesk ticketing processes + Able to work evenings or weekends on ... more
- Wayfair (Boston, MA)
- …- Work with engineering, product management, and business teams to refine support workflows, optimize ticketing systems, and enhance self-service capabilities. + ... more
- Volvo Group (Byhalia, MS)
- …Environment (SOE) specifications, common throughout Volvo's global network. Technicians are assigned support tasks via ticketing system and are expected to ... more
- Hidden Level (East Syracuse, NY)
- …stakeholders. + Evaluate and implement tools in support of technical support activities. (Eg ticketing system, customer interface mechanisms). + Work with ... more
- University of Texas Rio Grande Valley (Edinburg, TX)
- …resolution of the electronic medical record applications issues through UTMB and UTRGV ticketing systems. * Maintains understanding and support of the electronic ... more
- ReSource Pro (Dallas, TX)
- …with ReSource Pro clients during the standard day-time + Manage US Helpdesk ticketing and escalate as needed + Support local and global Technology ... more
- Atlas Sand Company, LLC (Kermit, TX)
- …to the optimization of virtual environments. + Deliver responsive and effective end-user support through a ticketing system, phone, and direct requests, ensuring ... more
- Audacy (Los Angeles, CA)
- …Office and Google Workspace. + Must have significant experience providing end-user support , using a ticketing system, documenting, Multitasking and Thrives in ... more
- Kelly Services (Chicago, IL)
- …to IT inquiries from employees and customers via phone, email, chat, or ticketing system to ensure timely support . + Diagnosing and addressing technical ... more
- TEKsystems (West Bend, WI)
- …no other escalation. Skills and Qualifications: + Previous help desk support experience, including ticketing system experience (ServiceNow). + Familiarity ... more
- Herkimer County Community College (Herkimer, NY)
- …full-time, on-site Technology Support Technician. This individual will respond to support requests via ticketing systems, phone calls, and e-mails including ... more
- TEKsystems (West Bend, WI)
- …O365, Azure, virtual machines, and SolarWinds. Top Skills: + Previous help desk support experience with ticketing systems (ServiceNow). + Proficiency with O365, ... more
- TEKsystems (Frankfort, KY)
- …knowledge o Office Suite (particularly Outlook 2013 or higher) o Preferred ServiceNow Ticketing System experience. * Experience with Desktop Support work * ... more
- ASM Global (Minneapolis, MN)
- …to patrons concerning performances and ticketing policies. Answer the general Ticketing phone line and provide customer support to guests calling in ... more
- State of Indiana (Indianapolis, IN)
- …to provide transactional HR support for employee records. You will also support the ASM ticketing system to provide guidance and manual updates for ... more
- Robert Half Technology (Grenada, MS)
- …Install and configure computer hardware, software, and updates. + Document and track support requests using a ticketing system, ensuring timely resolution and ... more