- House of Blues (West Palm Beach, FL)
- …service, computer operations, and accounting/cash management procedures + Understanding of Ticketing systems including, but not limited to Ticketmaster Host, ... more
- Cherry Bekaert (Louisville, KY)
- …as needed + Document all client interactions, issues, and resolutions in the MSP ticketing system + Maintain accurate and up-to-date documentation for client ... more
- Marrakech, Inc. (Woodbridge, CT)
- …hours. + Maintain correct documentation in the form of the help desk ticketing system , inventory lists, etc., ensuring all hardware and/or accessories issues ... more
- Glade Run Lutheran Services (Zelienople, PA)
- …and administration b. Mobile Device Management solutions for tablets and mobile phones c. Ticketing system d. Hosted RingCentral phone system 2. Work under ... more
- ManTech (Norfolk, VA)
- …and other cloud resources + Properly receive and triage customer incidents in the ticketing system + Follow standard operating procedures to accurately log all ... more
- M. C. Dean (Washington, DC)
- …support and determine when escalation is required. + Utilize technology-based problem tracking system (ie, ticketing system ) to document helpdesk phone ... more
- General Dynamics Information Technology (North Liberty, NC)
- …performing troubleshooting for technicians and/or end users utilizing Service Now ticketing system + Outstanding interpersonal and communication skills with ... more
- M. C. Dean (Springfield, VA)
- …support and determine when escalation is required. + Utilize technology-based problem tracking system (ie, ticketing system ) to document helpdesk phone ... more
- Red Gate Group (Washington, DC)
- …operating procedures. + Respond to user support requests via phone, email, and ticketing systems , providing timely and effective assistance. + Report on project ... more
- TEKsystems (Reston, VA)
- …support of systems , server and hardware while engaging with stake holders through ticketing system * Generate and maintain system , security, and process ... more
- General Dynamics Information Technology (San Antonio, TX)
- …- Provide IT support to resolve and document problems, using appropriate ticketing systems . Escalate problems to the appropriate organization or process, ... more
- General Dynamics Information Technology (Macdill AFB, FL)
- …application servers and databases + Create, work, and solve service requests using trouble ticketing system and ensure server hardware is in working order and ... more
- Qualus (Lake Mary, FL)
- …**Responsibilities** + Manage IT Service Desk requests assigned using an online ticketing system . + Maintain an understanding of cybersecurity and information ... more
- General Dynamics Information Technology (Fort Bragg, NC)
- …performing troubleshooting for technicians and/or end users utilizing Service Now ticketing system . + Strong experience with server virtualization (VMWare ... more
- DXC Technology (Newark, DE)
- …and procedures including performing activities in the designated DXC Technology tools and ticketing systems . + Prior to approving and performing any planned ... more
- Chenega Corporation (Rome, NY)
- …troubleshooting hardware and software problems, and documenting progress and resolution in ticketing system . + Maintain accurate documentation of system ... more
- CAE USA INC (Tampa, FL)
- …firmware, and/or software to production platforms. + Effectively use Help Desk ticketing system for incident and problem management, customer interaction and ... more
- Amentum (Colorado Springs, CO)
- …errors and provide to appropriate channels/personnel for correction. * Use REMEDY ticketing system to report, track and document problem and resolution ... more
- University of Texas Rio Grande Valley (Edinburg, TX)
- …resolution of the electronic medical record applications issues through UTMB and UTRGV ticketing systems . * Maintains understanding and support of the electronic ... more
- Leidos (Bethesda, MD)
- …Time management skills with the ability to work within an IT Service Management/ ticketing system independently + Ability to triage and properly classify ... more