- NANA Regional Corporation (Fort Shafter, HI)
- …user issues, software conflicts and hardware device conflicts through IT incident ticketing system ; provide resolution and/or escalate for assistance. + Support ... more
- Moses/Weitzman Health System (New London, CT)
- …all Microsoft based software. Responsible for managing the IT Service Desk's ticketing systems including escalation, prioritization and dispatching of staff for ... more
- Texas A&M University System (Canyon, TX)
- …loan, and reserves) services both in-person (service desk and office) and virtually ( ticketing system , email and phone) to West Texas A&M University students, ... more
- SanDisk (Milpitas, CA)
- …and graphically as required. + Effectively use online collaboration tools and ticketing system . + Work under general direction and independently determine ... more
- TekSynap (Peachtree Corners, GA)
- …and ATO needs (NIST 800.4, RMF, FIPS 140.2 and 140.3). + Update ServiceNow ticketing system to update trouble tickets as needed during root cause analysis. ... more
- Mount Sinai Health System (New York, NY)
- …tickets, Helpdesk tickets created by users and maintaining updates on the vendor ticketing system . **Other Job Duties** Ability to work on various shifts, ... more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …plus, programming experience PowerShell or Python is a plus, Experience using ServiceNow ticketing system , broad operations or development experience is a plus, ... more
- Sierra Nevada Company, LLC (Plano, TX)
- …process and procedures + Document repair/maintenance and change requests through ServiceNow ticketing system + Work closely with the Engineering Development ... more
- SAIC (Ashburn, VA)
- …, DHCP, DNS, Active Directory, Certificate Services, Group Policies and ServiceNow ticketing system . * Experience using Windows Command Line Interface (CLI) ... more
- Trace Systems Inc (Scott AFB, IL)
- …as source documentation for network configuration. + Familiarity with trouble ticketing systems , troubleshooting methodologies, and service desk operations. ... more
- Synergy ECP (Columbia, MD)
- …Digital Policy Management (DPM) and XACML. + Requirements analysis and decomposition + Ticketing systems (JIRA, Redmine, or similaSIGINT or IA domains) + ... more
- Leidos (Alexandria, VA)
- …Time management skills with the ability to work within an IT Service Management/ ticketing system (ServiceNow) independently. + Ability to triage and properly ... more
- Vexterra Group (Bethesda, MD)
- …Time management skills with the ability to work within an IT Service Management/ ticketing system independently + Ability to triage and properly classify ... more
- CBRE (Columbus, OH)
- …others in straightforward situations. + Handle service requests submitted through internal ticketing management systems and/or other Google tools. + Project ... more
- University of Utah (Salt Lake City, UT)
- …userbases and system counts (eg Active Directory, LDAP , InTune, ticketing systems , monitoring tools, databases (MySQL/Postgres), NFS / CIFS etc.) Preferred ... more
- SAIC (Camp Smith, HI)
- …areas in a global environment. **Your Responsibilities Include:** + Provides Systems Engineering expertise across the entire product/ system lifecycle from ... more
- Michaels (Carpenter, IA)
- …bugs and gaps in functionality to Tech partners effectively using the Jira ticketing system . + Process Documentation: Create and maintain documentation for new ... more
- Methodist Health System (Dallas, TX)
- …vital role in enabling its customers to optimize the organization's HRIS systems and create business value. Production support, reporting, data analysis, and ... more
- KBR (Bethesda, MD)
- …including TCP/IP, DNS, and VPN troubleshooting. + Experience with IT support tools, ticketing systems , and remote desktop applications. + Experience in an ... more
- TEKsystems (Irvine, CA)
- …of financial services systems . 2. Need to be able to understand ticketing systems , they use SharePoint. Open to someone with alternative ticketing ... more