- TEKsystems (Tempe, AZ)
- …troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop -focused. + Onsite in Phoenix (4 days onsite / ... Phoenix is looking at add a Service Desk Analyst ( Tier 2 ) as an important member of...at add a Service Desk Analyst ( Tier 2 ) as an important member of the IT Support/Infrastructure...1 day remote). 12-18 month ongoing contract role with… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... + Ensure the stability, security, and performance of Windows desktop systems. + Apply patches, updates, and configuration changes...+ Provide guidance and training to Tier 1 and Tier 2 support… more
- Orion Consortium (Annapolis Junction, MD)
- …o Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. o Diagnose and resolve complex hardware ... o Ensure the stability, security, and performance of Windows desktop systems. o Apply patches, updates, and configuration changes...o Provide guidance and training to Tier 1 and Tier 2 support… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support, managing complex customer issues with a ... compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...images in a complex IT environment. + Azure Virtual Desktop Expertise or Citrix: At least 1 … more
- Bozeman Health (Bozeman, MT)
- …operations organization wide. The Desktop Support Analyst serves primarily as a tier 2 support position for all technology end user incidents and service ... Position Summary: The Desktop Support Analyst ensures proper computer hardware, software,...Associates degree or 5 years related experience Preferred + 2 years relevant experience + Bachelor's degree + Information… more
- Trinity Health (Grand Rapids, MI)
- … hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and hardware end-user ... computer and desktop -based LAN systems. **ESSENTIAL FUNCTIONS** + Knows, understands, incorporates,...printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for… more
- TEKsystems (Madison, WI)
- …challenges and opportunities to shine. You'll be the go-to expert for escalations from our Tier 1 helpdesk team and play a crucial role in onboarding and ... Responsibilities: + Be the Hero: Handle escalations from the Tier 1 helpdesk team and save the...team and save the day with your white glove desktop support experience ( 2 + years). + Onboarding… more
- Robert Half Technology (Des Moines, IA)
- …hardware support and troubleshooting + Experience with a help desk ticketing system and ideally tier 1 thru tier 3 support experience + Familiarity with ... Description Position: IT Desktop Support Analyst Location: Des Moines, IA -...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 2 ** to join our team in Washington, DC. As a manager ... of Tier 2 services will provide second level...schedules, performance monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to 6:00PM, which… more
- Randstad US (Leawood, KS)
- tier 2 customer support. + leawood ,...assistance and represent business unit during incident management for Tier 1 system outages or issues with major ... reference1069879 job details job summary: WHAT YOU'LL DO The Tier 2 Customer Support Specialist will serve...assistance and represent business unit during incident management for Tier 1 system outages or issues with… more
- TEKsystems (Philadelphia, PA)
- …3rd shift on the days mentioned. Duties: 1 . Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (End-User Devices ... issue to determine level of service needed. 6. Escalates Tier 2 issues to appropriate resource. 7....mobile devices and multiple operating system platforms Job Responsibilities 1 . Provides laser-like focus on customer service and satisfaction… more
- TEKsystems (Philadelphia, PA)
- …20 minutes from the Main campus. Duties: 1 . Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (End-User Devices ... issue to determine level of service needed. 6. Escalates Tier 2 issues to appropriate resource. 7....mobile devices and multiple operating system platforms Job Responsibilities 1 . Provides laser-like focus on customer service and satisfaction… more
- Zones LLC (New York, NY)
- Desktop Support Technician Professional Services New York, New...Associate's Degree or equivalent HS Diploma and at least 1 - 2 years of experience with PC ... Zones LLC. Position Details: Term: 6-12 Months open endedLocation: 1 x onsite in downtown NYC, 1 ...and Cancer Research space. What you'll do as the Desktop Support Technician The requirements listed below are representative… more
- City of New York (New York, NY)
- …a recently completed strategic planning process emerging from the COVID-19 emergency, are: 1 ) To re-envision how the Health Department prepares for and responds to ... public communications, and stronger surveillance and bridges to healthcare systems 2 ) Address and prevent chronic and diet-related disease, including addressing… more
- Epsilon, Inc (Montrose, CO)
- …site visits for software upgrades and computer-related issue resolution. + Ensure timely resolution of tier 1 and 2 requests. + Assist with the setup and ... ** Desktop Support Specialist II** **Who is Epsilon:** Epsilon...be a US Citizen. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Link Solutions Inc (Frederick, MD)
- …to end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service ... "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3...Services and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD.… more
- Patten CAT (Cedar Rapids, IA)
- …(answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer ... Office 365. + Other duties as assigned Qualifications + 1 - 3 Years Desktop Support Experience...with clean driving record. This includes no more than 2 minor violations within the past 3 years and… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …is looking for a Desktop Systems Administrator to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Desktop Computers, Desktop Operating Systems,Troubleshooting **Certifications:** Security+, CE… more
- ManTech (Baltimore, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 1 ** to join our team supporting a large U. S. Government ... x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve...call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset… more
- TEKsystems (Orlando, FL)
- … 1 Technology Support team. Primary Responsibilities: * Provide Tier 2 support, resolution and onsite/remote troubleshooting of workstations, applications, ... TEKsystems is seeking an experienced Tier 2 Service Desk analyst, for...recognized organization in Orlando, FL! SCHEDULE: Thursday-Sunday 6am-5pm with 1 hour lunch (4 day, 10 hour shift schedule)… more