- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to provide excellent...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Help Desk Support Services SME** to ... join our team in the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of 2nd or 3rd shift. **Responsibilities include but are not limited to:** + Responsible for providing support to end-user community on difficult… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Journeyman** ** Tier 1 Help Desk Support Services ... Service-Desk support for end users that are in-office and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and… more
- ADP (El Paso, TX)
- …Innovation, Each Person Counts, Results-Driven, and Social Responsibility.** **RESPONSIBILITIES:** + Provide Tier 1 customer support + Respond to basic ... **Unlock Your Career Potential: Customer Service at ADP.** It's all about enabling...to respond to issues **QUALIFICATIONS REQUIRED:** + At least 1 year of previous experience + High school diploma… more
- Trinity Health (Livonia, MI)
- …content, strategy and operations for the knowledge base, direct access / self-service and Tier 1 (HR call center and electronic inquiry) services and inquiries ... team that owns the content development and management for Tier 0 and Tier 1 ...metrics (service level agreements and key performance indicators) and customer feedback. 16. Works collaboratively with other leadership to… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. + Tier 1 customer support experience is a plus The typical base pay range for ... not be limited to the following: + Interact with internal and external customer . + Evaluation board/radio hardware design. + Verification and evaluation of products… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. * Tier 1 customer support experience is a plus #LI-MS1 The typical base pay ... Design Center. Our applications engineering team is responsible for supporting customer adoption of our industry-leading parts integrating them on their projects… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365...and related outages, degradations, and issues. This is a customer facing position that requires significant experience in … more
- ADP (El Paso, TX)
- …Innovation, Each Person Counts, Results-Driven, - Social Responsibility.** **RESPONSIBILITIES:** + Provide Tier 1 customer support + Respond to basic ... Leverage strong interpersonal skills and product knowledge to execute daily customer -centric activities **QUALIFICATIONS REQUIRED:** + High School diploma + No… more
- Evergy, Inc. (Kansas City, MO)
- …with various groups. These groups vary from Corporate Communications, solar installation, ESG, regulatory, Tier 1 customer relations, Legal and more. * The ... outreach, networking, incident investigation and more with these focused Evergy customer groups: children, contractors, first responders, agriculture and the general… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The Tier ... maintenance and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is a generalist with a broad understanding of… more
- Robert Half Technology (Kansas City, MO)
- …in the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. Your primary ... issues through JIRA Service Management (Atlassian) Ticketing system. * Provide Tier 1 technical support, including basic troubleshooting, hardware… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... BCMC is supporting a US Government customer on a large mission critical development and...production and test environments. Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving, Texas **Onsite** Contract $20/hr - $25/hr A large tier financial company is seeking a Tier 1 IT Support ... basis. For this position they are looking for a Tier 1 Support Specialist having experience with...relevant experience is necessary. In addition to having excellent customer service skills and communication with end users. This… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- CUNY (New York, NY)
- …IT Manager, we seek a skilled and customer -oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. The successful candidate will ... IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions)...of network technologies and protocols + Excellent communication and customer service skills + Strong knowledge of Microsoft Office… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help...business needs. * Must be committed to providing exceptional customer service. * Must have a strong attention to… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third...years of previous Help Desk experience. + At least 1 + years of previous Customer Service experience… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer . This position will be ... will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those ... stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve...of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer … more