- Novo Nordisk Inc. (Plainsboro, NJ)
- …involved Manage outsourced contractor to develop all pre and post-convention materials, including Tier 1 document, Tier 2 pre-show communication and ... pre-convention slide presentations (coordinating cross-functionally for Tier 1 conventions), post-show reports, literature orders, housing requirements,… more
- Eaton Corporation (Highland, IL)
- Eaton's B-Line division is currently seeking a Tier 1 - Customer Service Representative. The expected annual salary range for this role is $40875.03 - ... which is not in stock. * Accurately process all customer requests including orders (received via phone, fax or...to make the sale. * Suggest add-on products to customer 's order, as appropriate to meet customer … more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to provide excellent...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...service interruptions for the network users' awareness. + Resolve customer issues related to broadband IP communication via satellite… more
- Leidos (Washington, DC)
- …/ Tier 2 knowledge articles and ensure that instructions include steps Tier 1 can take to resolve customer issues without having to transfer calls to the ... accurate fashion. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2) Lead, you will...current processes and provide recommendations for improvements. + Coach Tier 1 agents on how to recognize… more
- Bosch (Londonderry, NH)
- … customer concerns, and participate in initiatives for continuous improvement. + Assist Tier 1 Customer Service with escalated requests for product/part ... work #LikeABosch! **Job Description** **Job Duties & Responsibilities:** The Customer Service Specialist provides Tier 2 ...& Responsibilities:** The Customer Service Specialist provides Tier 2 Customer Service to consumer and… more
- Federal Reserve Bank (Cleveland, OH)
- …the relationships between the Audit community and the ASO. **Essential Accountabilities** + Provides tier 1 customer support via telephone, email, text and ... support for Audit community initiatives and facilitates activities that enhance the customer experience. Provides timely, high quality customer support across… more
- AGCO Corporation (Westminster, CO)
- …with Precision Agriculture and GPS systems. **Your Impact** + Provide fast and efficient Tier 1 customer service to business partners, dealers and end ... Agriculture Technical Customer Support Intern Date: Nov 21, 2024 Location:...engineering, agriculture, agriculture business, or a related field. + Customer service experience or experience in a customer… more
- Department of Defense Education Activity (Camp Lejeune, NC)
- …software applications and other IT matters. Oversee the operations and activities of Tier 1 Level Customer Support. Communicates the organization's overall ... Department of Defense Education Activity (DoDEA), Information Technology Division, Global Customer Support Services Branch, Lejeune Section located at Camp Lejeune,… more
- Siemens Digital Industries Software (Boston, MA)
- …improvements, enhancing the overall customer experience. + Work closely with Tier 1 and Tier 2 Customer Support teams, facilitating knowledge ... our Customer Support team. This role is crucial in delivering top- tier customer success by providing advanced troubleshooting, debugging, and solutions for… more
- SAIC (Washington, DC)
- …as assigned where hours are from 12:00pm to 8:00pm. **Technical Proficiencies** + Able to triage Tier 1 incidents with customer calls. + Able to utilize BMC ... user incident information into the program's ticketing application, diagnose issues, recommend Tier 1 level solutions, and provide follow-up. Possess an entry… more
- Penn State Health (Hershey, PA)
- …transactional requests/employee data updates within the Global HR system. This position will provide tier 1 customer support for any inquiries related to ... Health Corporation** **Location:** US:PA: Hershey **Work Type:** Full Time **FTE:** 1 .00 **Shift:** Day **Hours:** 8:00a - 4:30p **Recruiter Contact:** Nicole Cox… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. * Tier 1 customer support experience is a plus #LI-MS1 The typical base pay ... Design Center. Our applications engineering team is responsible for supporting customer adoption of our industry-leading parts integrating them on their projects… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. + Tier 1 customer support experience is a plus The typical base pay range for ... not be limited to the following: + Interact with internal and external customer . + Evaluation board/radio hardware design. + Verification and evaluation of products… more
- ManTech (Glen Burnie, MD)
- …seeking a motivated, career and customer -oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S. Government ... Operation. You will be the lead expert for a Tier 1 support team who will serve...calls and respond to emails and chats to troubleshoot customer issues, to support the 3,800 users and extremely… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …issues for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of ... Yes **Job Description:** **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide...Tampa, FL. **Roles and Responsibility:** Delivering excellent customer service and quick resolution of technical… more
- MindPoint Group (Washington, DC)
- …of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities **Required:** + ... Incident Response Analyst Shift 1 ( Tier 2) **Department:** SOC **Location:**...information through speaking, email, and presentations + Comfortable in customer facing environments + Ability to maintain a positive… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington,...the change management process; represent the interests of the customer when assessing risk and impact. + May provide ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- CACI International (St. Louis, MO)
- Cyber Security Operations Specialist I/ Tier 1 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... the Cyber Security Operations Specialist, you will provide CSOC Tier 1 services, which is 24x7x365 coordination...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Leidos (Norfolk, VA)
- **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, and ... feedback on ticket creation, process adherence, documentation, and/or overall customer support + Mentor T1 agents to understand required...agents through monitoring Teams and AWS chat. + Provide Tier 1 agents observational feedback (OBS) on… more
