- Insight Global (Sioux Falls, SD)
- Job Description One of our Fortune 500 financial clients is looking for a Tier 1 Desktop Support Technician(s) to join their team on-site in Sioux Falls, ... SD. This person will be working alongside other Tier 1 -3 technicians and monitoring their ticketing system. This person will also be responsible for the… more
- ProSphere Tek (Landover, MD)
- …repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, ... company (PSI), referred to as PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer...-2 years of practical work experience providing general IT support / Help Desk Tiers 1 and… more
- Robert Half Technology (Clarion, IA)
- …as Active Directory, Computer Hardware, Deskside Support , Desktop Hardware, Tier 1 Support , Basic Network Troubleshooting, Basic Troubleshooting, and ... have knowledge of Computer Hardware. * Experience in Deskside Support is required. * Familiarity with Desktop ... Hardware is crucial. * Must have experience providing Tier 1 Support . * Basic… more
- Robert Half Technology (Fairfax, VT)
- …login, email, Office 365, Schoology, and SIS access * Serving as the primary contact for Tier 1 Desktop Support incidents involving accounts and password ... data exports for Annual Mailings * Tracking 1 : 1 devices on demand * Handling first tier...Notes, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support , Desktop Hardware Requirements * Minimum of… more
- SAIC (Albuquerque, NM)
- … II help desk support to users unable to resolve tech issues that exceed Tier 1 level support . + The candidate must provide creative solutions to ... problems to ensure customer satisfaction and productivity. Coordinate customer and support issues to ensure timely distribution of knowledge and productivity… more
- Pew Charitable Trusts (Washington, DC)
- …Serve as point of ownership for technical issues and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes ... Associate, Desktop Support (Hybrid) Overview of Information...+ Other duties as assigned. Requirements + Generally, requires 1 year of experience; associate degree or equivalent experience… more
- Bozeman Health (Bozeman, MT)
- …computer hardware, software, and auxiliary device operations organization wide. The Desktop Support Analyst serves primarily as a tier 2 support position ... must understand and utilize best practice principles to provide support and excellent customer service. They provide individual help...service. They provide individual help or training at the desktop level and desktop peripheral level. Minimum… more
- Trinity Health (Fresno, CA)
- … hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and hardware end-user ... , laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for simple to moderately complex… more
- General Dynamics Information Technology (Washington, DC)
- …and follows-up on customer support problems, provides timely and professional Desktop support to users. You will be interfacing with users, therefore ... ;daily maintenance and incident/problem resolution for escalation of desktop support related issues + Configures IT...maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional… more
- SCI Shared Resources, LLC (Houston, TX)
- …User System Support ** + Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on ... Work! The Houston based role will be responsible for desktop engineering, implementation, and support of our...create knowledge base articles so the 1st and 2nd tier support teams can resolve at first… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...support , diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software.… more
- Chenega Corporation (Alexandria, VA)
- **Req ID:** 31415 **Summary** ** Desktop Support Technician** **Alexandria, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... quickly into a best practices leader for the modern federal enterprise. The ** Desktop Support Technician** is customer-facing and possesses and applies IT… more
- TEKsystems (Scott Air Force Base, IL)
- …issues using FAQs, knowledge base and other guides Provides Tier I support to end users for laptop/ desktop /PC, applications, printers and peripherals Create ... requests to appropriate teams for resolution Coordinate user support with Desktop Support and...Additional Skills & Qualifications: Qualifications: Minimum Qualifications: Minimum of 1 year of relevant technical experience with each of… more
- TEKsystems (Princeton, NJ)
- Description: The IT Desktop Support Technician is an important member of the IT Infrastructure team. The IT Desktop Support Technician is someone with ... to resolve technical issues for our end users. The Desktop Support Technician will be responsible for...supporting the resolution of server and network issues with Tier 3 support Provide 1st level client… more
- PRIDE Industries (Roseville, CA)
- …reports with this position. **POSITION SUMMARY:** Under general supervision, the Senior Desktop Support Technician provides third- tier response in resolving ... position: **AbilityOne** N/A **Job Description** **PRIDE Industries** **Job Description** **Job:** Desktop Support Technician Senior **Job Code:** 910 - PR-… more
- Zones LLC (New York, NY)
- Desktop Support Technician Professional Services New...Zones LLC. Position Details: Term: 6-12 Months open endedLocation: 1 x onsite in downtown NYC, 1 ... and Cancer Research space. What you'll do as the Desktop Support Technician The requirements listed below...Associate's Degree or equivalent HS Diploma and at least 1 -2 years of experience with PC systems, related… more
- Robert Half Technology (Hanover, NH)
- …, Customer Support , and End-User Support * Familiarity with Support Tickets, Technical Support , Tier 1 Support , Tier 2 Support , and ... Description We are offering an opportunity for a Desktop Support Analyst. This role involves...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Patten CAT (Cedar Rapids, IA)
- …duties (answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the ... Windows 11 and Office 365. + Other duties as assigned Qualifications + 1 - 3 Years Desktop Support Experience (Local and remote users) + Certifications are a… more
- Aspen Aerogels, Inc. (East Providence, RI)
- …the Electric Vehicle, Energy Infrastructure, and Power Generation industries. Aspen is a Tier 1 /2 Automotive supplier of PyroThin(R) thermal barriers, and our ... hardware setup, networking, printing issues, system builds and configurations, etc. The Desktop Support Technician will demonstrate comprehensive support … more
- Insight Global (Wilton, CT)
- …license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident. The ... Job Description Insight Global is looking for an on-site desktop support technician in San Diego, CA....7/24 Global Support process by serving as tier 1 /2 first point of contact and… more