- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Robert Half Technology (Winchester, KY)
- …manufacturing team based in Winchester, Kentucky. This role primarily involves providing Tier 1 and Tier 2 level helpdesk support in a Windows ... a long term contract employment opportunity. Responsibilities: * Offer Tier 1 and Tier 2 helpdesk support, aiming to resolve end user's issues… more
- General Dynamics Information Technology (Washington, DC)
- …** ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and quick ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Robert Half Technology (Philadelphia, PA)
- … inquiries through internal ticket system, phone, and email. * Troubleshoot and resolve Tier 1 hardware and software issues. * Manage and maintain Office 365 ... a long-term contract employment opportunity for a Help Desk Analyst II in the customer services industry, located in...ITIL processes would be advantageous * Experience in a helpdesk or technical support role is preferred * Must… more
- Elevance Health (Grand Prairie, TX)
- **Security Analyst Senior** **Location:** This position will work a hybrid model (remote and in office one to two days per week). Ideal candidates will live within ... miles of our Pulse Point location in Grand Prairie, TX. The **Security Analyst Senior** is responsible for managing the delivery of information and network security… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue management and ... Data Solutions,** a Koniag Government Services company, is seeking a Sr Financial Analyst -Contract Program Manager with a Secret Clearance to support **KDS** and our… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue management and ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...for meeting the needs of the objective: + Task 1 : Monitoring performance of DAI with respect to issue… more
- Robert Half Technology (Houston, TX)
- …in Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support in a mostly on-site setting with some flexibility ... the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more. All… more
- Commerce Bank (Kansas City, MO)
- …support to both internal and external users including user access administration and tier 1 support for several applications + Provide the completion of ... years in information systems required + Experience in a helpdesk , desktop and wealth management support role are preferred...some roles. This compensation range is for the Systems Analyst I, II, III & Senior - CTC job… more
- Bright Horizons (Newton, MA)
- …as well external customers. Through a variety of means, the Senior Business Analyst will gather and document these requirements and serve as a communication bridge ... Created By: Imported By Payfactors February 01, 2021 Version: 1 alignment with the business needs. + Serve as...to and resolve or escalate items received in the Tier 2 ticket queue or via incoming support calls,… more
- Southwire (Carrollton, GA)
- …IT Support issues, providing additional troubleshooting to escalated incidents from Technical Support Analyst I ( Tier 1 ). The IT-OT Infrastructure Supervisor ... newly acquired sites. **Key Responsibilities** Direct supervision of the IT-OT Infrastructure Tier 2 IT team, including systems, processes, and hardware to support… more
- Insight Global (Dover, DE)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements . 1 -3 years of professional helpdesk analyst ... Description A large government client is looking to add 1 experienced help desk analysts to their team. These.... Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or… more
- Lockheed Martin (Hanover, MD)
- …more about Lockheed Martin's competitive and comprehensive benefits package\. **The Work:** The helpdesk team manages tier 1 tickets to either resolution ... years of professional experience with a related Masters degree\. **Desired Skills:** \- Analyst experience or knowledge of customer compliance rules using tools UTT,… more