• Tier 1 Helpdesk

    Insight Global (Anchorage, AK)
    …. Skills and Requirements - 1 -3 years of experience in a helpdesk / desktop support role - Experience installing and troubleshooting desktop and ... is looking for a Help desk Support technician that will provide Level 1 support sitting in Anchorage, AK. We're seeking someone with excellent customer support… more
    Insight Global (10/24/24)
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  • Junior Helpdesk Specialist

    TriTech Enterprise Systems, Inc. (Baltimore, MD)
    …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
    TriTech Enterprise Systems, Inc. (09/18/24)
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  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    …Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...on current Office suite applications, and any other authorized desktop applications and peripheral equipment. + Perform general preventative… more
    Chenega Corporation (08/28/24)
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  • Desktop Support Technician

    TEKsystems (Madison, WI)
    …new challenges and opportunities to shine. You'll be the go-to expert for escalations from our Tier 1 helpdesk team and play a crucial role in onboarding and ... Job Title: Desktop Support Technician Job Type: Long-term Contract Location:...Responsibilities: + Be the Hero: Handle escalations from the Tier 1 helpdesk team and… more
    TEKsystems (11/07/24)
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  • Desktop Support Specialist

    BAE Systems (Atlanta, GA)
    …or ServiceNOW + Understanding of Microsoft Active Directory + Experience working on a Tier 1 Helpdesk + Experience troubleshooting hardware issues + The ... or ServiceNOW + 3 years experience working on a Tier 1 Helpdesk **Pay Information**...be available based on position level and/or job specifics. ** Desktop Support Specialist** **106242BR** EEO Career Site Equal Opportunity… more
    BAE Systems (10/31/24)
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  • PC Desktop Technician

    Link Solutions Inc (Frederick, MD)
    …end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests ... "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3...Services and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD.… more
    Link Solutions Inc (10/31/24)
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  • IT Desktop Support Specialist

    Patten CAT (Cedar Rapids, IA)
    …(answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer ... organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and...Office 365. + Other duties as assigned Qualifications + 1 - 3 Years Desktop Support Experience… more
    Patten CAT (09/05/24)
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  • Desktop Support Technician

    TEKsystems (West Bend, WI)
    Description: They will be taking escalations from the tier 1 helpdesk team. Outside of the escalations, they will be assisting with onboarding/offboarding. ... but there will be a hardware support responsibility also. Skills: Desktop , Windows 10, Troubleshooting, Active directory, technical support, Imaging, Deployment,… more
    TEKsystems (11/02/24)
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  • Desktop Support

    Robert Half Technology (Cordova, TN)
    Description + Provide Tier 1 and Tier 2 technical support for desktops, laptops, printers, and peripherals. + Install, configure, and troubleshoot hardware ... administration. + Document support issues and resolutions in the helpdesk system. + Collaborate with team members to identify...issues. Requirements + 2+ years of experience in a desktop support or IT help desk role. + Experience… more
    Robert Half Technology (10/22/24)
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  • Help Desk Analyst Tier II

    Robert Half Technology (Nashville, TN)
    …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...technical support role is essential. + Strong knowledge of desktop operating systems (eg, Windows, macOS), software applications, and… more
    Robert Half Technology (10/28/24)
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  • Help Desk Analyst Tier III

    Robert Half Technology (Nashville, TN)
    …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...technical support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
    Robert Half Technology (10/28/24)
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  • Help Desk Analyst Tier I

    Robert Half Technology (Nashville, TN)
    Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
    Robert Half Technology (10/28/24)
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  • System Administrator - Tier 1

    CACI International (Lackland AFB, TX)
    System Administrator - Tier 1 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Do** + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach...by users of cloud infrastructure Group: Help Desk Team: Tier 1 **More About the Role** +… more
    CACI International (10/30/24)
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  • Tier 1 - System Administrator

    TEKsystems (Anchorage, AK)
    TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...candidate will work over the phone and via remote desktop control to resolve user issues. This position is… more
    TEKsystems (10/25/24)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests… more
    City of New York (10/28/24)
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  • G270SA0 - Entry Level Tier 1 Help…

    NiSUS Technologies Corporation (San Antonio, TX)
    + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide guidance to less-experienced ... investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites +… more
    NiSUS Technologies Corporation (11/01/24)
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  • Tier 2 Field Support (TS/SCI w/ Polygraph)

    COMSO, Inc (Annapolis Junction, MD)
    Tier 2 Field Support (TS/SCI w/ Polygraph) Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA+20701) Description About us: COMSO, Inc. ... Levels) Must Have: + Hardware experience + Remote Assistance + Remote Desktop Primary Responsibilities: + Provides technical support and troubleshooting to network, … more
    COMSO, Inc (10/12/24)
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  • National Help Desk Technician

    Sharp Electronics Corporation (Downers Grove, IL)
    …The National Helpdesk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized ... the appropriate internal channel + Reconcile licensing for National Helpdesk offerings + Desktop imaging and building...ability to occasionally work remotely updating servers **Qualifications** + 1 to 3 years' experience in a technical support… more
    Sharp Electronics Corporation (10/23/24)
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  • IT Support Service I

    State of Colorado (Pueblo County, CO)
    …systems needs. Utilizes all the tools within the work ticket system to monitor and provide tier 1 support to resolve user issues brought to the helpdesk . ... is reflective of our diverse student community which consists of 22. 1 % Hispanic; 6.2% Black/African American; 3.7% Asian/Pacific Islander: 0.9% American… more
    State of Colorado (11/05/24)
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  • IT Support Analyst

    State of Colorado (Denver, CO)
    …Information Technology Support team. This position's role is to provide tier 0 and tier 1 IT helpdesk support to the Colorado State Legislature. As a ... Number MCA101824 Department Legislative Council Opening Date 10/18/2024 Closing Date 1 /17/2025 11:59 PM Mountain FLSA Determined by Position Primary Physical Work… more
    State of Colorado (10/19/24)
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