- Centre Technologies (Houston, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage… more
- Centre Technologies (San Antonio, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Employee Benefits: +… more
- CUNY (New York, NY)
- …Service Services IT Manager, we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. The ... QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk + Basic understanding of network technologies and protocols… more
- GovCIO (Chantilly, VA)
- …commensurate experience) + Proven experience in IT support roles, with a focus on Tier 1 and Tier 2 support + Demonstrated experience using ticketing ... **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT … more
- IntelliDyne (Falls Church, VA)
- …required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Position...previous Customer Service experience or Call Center environment. + 1 + years of experience in the IT … more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... paid holidays, three weeks paid time off, and more. ** Help Desk** Tuknik Government Services, LLC (TGS) is 8(a)...(TGS) is 8(a) certified company providing leading edge enterprise IT solutions and professional services to Defense and Civilian… more
- IBM (Rocket Center, WV)
- …people with technical issues, you'll love your career at IBM. Your Role and Responsibilities The Tier 1 Help Desk Analyst will work in a fast-paced Call ... believe in the power of technology responsibly used to help people, partners and the planet. Your Life @...company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with… more
- GovCIO (Kiln, MS)
- …Technician in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and ... requests are processed within the AQL's. + Ensure that Tier 1 email team also receives ...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- IntelliDyne (Washington, DC)
- IT Support Technician - Deskside Work location: On-site...Responsibilities: + Provide 2nd level escalation support to the Tier 1 Help Desk. + ... defined service level agreement requirements. Qualifications: + Have a Bachelor's degree in IT or closely related field. + Minimum 4 years' experience working in… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- TEKsystems (Phoenix, AZ)
- …customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused. + Onsite in Phoenix ... Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with...the phone!** What You'll Be Doing: + Intermediate-level & Tier 2 Help desk + Needs at… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be located ... onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be ... where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Desk **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:**...Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- Farfield Systems (Fort Meade, MD)
- …and US Citizenship + Monday thru Friday 10am-6pm + Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides ... + Must meet contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office applications to include… more
- Farfield Systems (Fort Meade, MD)
- …Immediate long term position. (Monday thru Friday 10am-6pm) Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. ... degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook,… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those ... internal and external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve as many issues as… more
- Stratus Solutions (Washington, DC)
- …contact for users requesting assistance by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management ... things you may do on any given day): Provide Tier I support for requests for service through email,...customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk). Communicate information… more