- CACI International (Shaw AFB, SC)
- …to apply your expertise in other disciplines. Responsibilities: + Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users. + ... Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base...Southern hospitality. If you want to use your advanced IT skills to support national security then this is… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Empire State Development, NYS Title IT Project Manager, Tier 1 Occupational Category Other Professional Careers Salary Grade NS ... Human Resources if you require an accommodation.BASIC FUNCTION:Aide in overall management of IT related projects, working to help define project scope, gather… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category:...is for an IT specialist in support of Tier 1 operations for a large, complex government enterprise ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist..._Required:_ + BA/BS in relevant field, 3+ years relevant IT experience or 9 years of experience + Prior… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA...for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- New York State Civil Service (NY)
- … HELP No Agency Information Technology Services, Office of Title NYSOC Tier 1 Analyst (Rochester), Information Technology Specialist 3 (Information Security), ... SG-23, ref #8184R Occupational Category IT Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T...Chief Information Security Office, the incumbent will be a Tier 1 Analyst working in the New… more
- TekSynap (Washington, DC)
- …a service desk call center support from 0600 - 1800 Monday - Friday. + Serve as the Tier 1 and Tier 2 point of contact for the Commission's users' IT ... certification, or HDI Certification **Overview** We are seeking a Help Desk Tier II Technician to join...Desk is the Single Point of Contact (SPOC) for IT support and additional services which include Tier… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be located ... onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support, IT...Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development… more
- GovCIO (Washington, DC)
- …team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User Engineering About...to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) ... methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service...Professional Expertise + One to two years in a Help Desk/ IT Support related role + Microsoft… more
- SKC Communication Products LLC (KS)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability… more
- Insight Global (Anchorage, AK)
- Job Description Job Functions: The resource will perform the following Tier 1 support duties and other duties as assigned: First Point of Contact: Assist ... System Monitoring: Keep an eye on system performance and respond to alerts. User Training: Help users understand and use IT systems and software. We are a… more
- New York State Civil Service (NY)
- NY HELP No Agency Information Technology Services, Office of Title...include, but are not limited to:* Lead and support Tier 0 and Tier 1 analysts ... Specialist 4 (Information Security), SG-25, ref #8198R Occupational Category IT Engineering, Sciences Salary Grade 25 Bargaining Unit PS&T...and tasks related to NYSOC activities. * Work with Tier 0 and Tier 1 … more
- TEKsystems (Orlando, FL)
- …and application monitoring. This position serves as an escalation point for the Tier 1 Technology Support team. Primary Responsibilities: * Provide Tier ... twice a week with that schedule. Hours: 8am-6pm Requirements: + 3+years of IT Service Desk experience (specifically Tier 2 resolution experience in working… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location **Washington, DC**...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT… more
- TEKsystems (Lincoln, MA)
- …to nature of work. Skills Active, Directory, Windows, Powershell Top Skills Details 1 . Tier 2 and 3 Service Desk - Remedy Tickets Create/Receive/Escalate/Track ... is required Description Our customer is looking for a Tier 2-3 Service Desk technician on a large Air...analysis to global Air Force and Space Force base IT personnel and customers. The candidate(s) must be able… more
- New York State Civil Service (NY)
- NY HELP No Agency Information Technology Services, Office of Title NYSOC Tier 0 Analyst (Rochester), Information Technology Specialist 2 (Information Security), ... SG-18, ref #8174R Occupational Category IT Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T...allowed? Yes Telecommuting allowed? Yes County Monroe Street Address 1 East Avenue, Rochester With the possibility of New… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …and connectivity issues, using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to… more
- TEKsystems (Coppell, TX)
- …are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% ... to close on Mar 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- GovCIO (Washington, DC)
- …in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service-desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more