- Percepta (Melbourne, FL)
- …for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures ... Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1...details and prioritization codes into ServiceNow incident tickets. + Monitor Network and Cloud Network … more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining ... and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end user support for all network… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... accessibility problems within the network to our services. + Monitor network performance, track usage and develop capacity reports. + Makes recommendations… more
- ManTech (Herndon, VA)
- …Perform in-depth analysis of security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and respond to security incidents ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Network Operations & Security Center...escalated from Tier 1 SOC Analysts, conduct in-depth analysis,… more
- CACI International (Washington, DC)
- …part of our great team and make a difference. **More about this role:** As a Tier 1 NOC Network Technician, you'll be challenged with support problems where ... NOC Tier 1 Job Category: Service Contract...NOC Tier 1 Job Category: Service Contract Act Time Type:...services. + Escalate them to appropriate support team. + Monitor network performance against current outages. +… more
- MindPoint Group (Washington, DC)
- …intuitive problem-solving skills, and allow for flexible scheduling. **Responsibilities:** + Monitor network traffic for security events and perform triage ... GCFA, GSEC, CISSP, CCNA (Security) or equivalent Certifications. + Full understanding of Tier 1 responsibilities/duties and how the duties feed into Tier… more
- ManTech (Stennis Space Center, MS)
- … network , cybersecurity and cloud operations on a 24x7x365 basis. The team will monitor network and cloud resources to detect and respond to service impacting ... **Responsibilities include, but are not limited to:** + Provide Tier 2 support by analyzing network traffic...security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and… more
- Legrand NA (Somerset, NJ)
- …At a Glance Legrand has an exciting opportunity for aTechnical Support Engineer Tier II (Hybrid)to join theData Center Power & Control Divisionin Somerset, NJ OR ... East Coast.As a Tier -II Technical Support Engineer, you'll work with a variety...include: + Assist customers with PDU and Access products network and customized configurations, including DCHP, LDAP, and other… more
- MindPoint Group (Sterling, VA)
- …of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities **Required:** + ... SOC Analyst - Tier 2 - Clearance Required **Department:** SOC **Location:**...you will delve further into the intricacies of enterprise network security, hone your incident response techniques, and develop… more
- Dobson Fiber (Oklahoma City, OK)
- …a rapidly growing customer base. Duties: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions. Work with and ... Description: Under general supervision, provide technical software, hardware, and network configuration and support for voice and internet services...train Tier 1 Support Techs in advancing troubleshooting… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location **Washington, DC**...that meets or exceeds SLAs. + Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides… more
- Boston Public Schools (Boston, MA)
- …57,000 students from over 114 different countries, and a budget of approximately $ 1 billion, BPS is the largest school district in Massachusetts and is one ... in the nation. For over thirty years, Boston Public Schools has developed a network of Alternative Education Schools and Programs to help prepare students for future… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...access tools, and in person. Install, configure, test, maintain, monitor , and troubleshoot network hardware, peripheral devices,… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …to defend our interests in cyberspace. Our deep expertise in network architecture, software and hardware development, cybersecurity and the electromagnetic ... Job Description HII - Mission Technologies is currently seeking a Journeyman Tier 2 Systems Administrator to work out of Columbus, OH or in… more
- GovCIO (Columbus, OH)
- …this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier -2-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** ... is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in...and deploy servers + Troubleshoot issues with the servers, network , or cybersecurity risks + Configure, deploy, and maintain… more
- Criterion Systems (Las Vegas, NV)
- …of Energy National Nuclear Security Administration. Duties, Tasks & Responsibilities + Monitor , deter, identify, and investigate computer and network intrusions. ... Energy National Nuclear Security Administration. Responsibilities We are seeking aTier 1 Intrusion Analystto support and contribute to our government customer's… more
- GovCIO (San Antonio, TX)
- **Overview** GovCIO is seeking a Senior Network Administrator to support Tier 1 ,2, and 3 help Desk and Cybersecurity operations for US Army North, located at ... users at various locations throughout the United States. **Responsibilities** + Support Tier 2 Network Operations that monitor and maintains… more
- Robert Half Technology (Rome, NY)
- …of all systems. * Apply superior troubleshooting skills on all support desk services received from Tier 1 and Tier 2 technicians, in a timely manner. * ... links. Responsibilities: * Design, develop, implement and support day-to-day operational network for organizational success. * Administer, monitor , configure,… more
- CACI International (Shaw AFB, SC)
- …to apply your expertise in other disciplines. **More About the Role** + Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users. + ... Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base...routers, switches, servers, firewalls, proxies, and caching arrays. + Monitor systems/ network performance metrics and trends to… more
