- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with their ... analyzing, and monitoring video connectivity and performance, preventing network and technical issues, and intervening in real-time to resolve technical … more
- Leidos (Norfolk, VA)
- **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, and ... I agents through monitoring Teams and AWS chat. + Provide Tier 1 agents observational feedback (OBS) on ticket creation, process adherence, documentation,… more
- Robert Half Technology (Nashville, TN)
- …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
- TEKsystems (Phoenix, AZ)
- …and interpersonal skills. Must have strong verbal and written communication skills. Required Skills: Tier 1 Technical Support experience is a must! Looking ... Job Description Technical Support Representative (10 months Contract full-time). Provides...for specific applications & technologies. Junior: Skills equiv. to 1 -2 years in comparable position. Experience with 1st and/or… more
- TEKsystems (Phoenix, AZ)
- …applications & technologies. This will be 100% on the phones assisting customers with any tier 1 technical support issues. Experience with 1st and/or 2nd ... level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Banking experience is a plus but not required. Pay and Benefits The pay range for this position is $18.00 -… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …here at https://www.galileo-ft.com/working-at-galileo . Erin: 5079234003 About the role As a Client Technical Support Tier 1 Support Specialist you will ... goal of contributing to operational success What you'll need: + 1 -2 years general customer service experience + Financial-services-specific customer service… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- Kelly Services (Lathrop, CA)
- …problems and trends to the team for internal resolution. + Assist and communicate with Tier 1 seasonal technical support to resolve reported issues. + ... Kelly Services is seeking Technical Support Specialists for one of our top...**Position Overview:** We are seeking a motivated and customer-focused Technical Support Specialist to join our team for a… more
- Fortive Corporation (Fairport, NY)
- …mindset! _Here's where you'll demonstrate your proficiencies:_ _Product Support:_ + Provide tier 1 quotations and technical documentation, escalating to ... or Order Administrator where necessary. + Triage inbound client requests. + Act as tier 1 phone support for inbound calls, escalating to tier 2 Applications… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Yes **Job Description:** **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide technical support and troubleshooting services ... issues for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those ... with internal and external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve as… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, ... "glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support; + Install, configure, operate, manage,… more
- Robert Half Technology (Grand Prairie, TX)
- …computer. Work hours are M-F covering day-time hours of 8am-6pm central time. A Tier 1 Technical Support Representative is responsible for handling front ... network connectivity. Support includes diagnosing, troubleshooting, documenting, and resolving technical issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides tier… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and remove client ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and remove client ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on...requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G ENERAL EXPERIENCE:… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) + Install, ... "glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support; + Install, configure, operate, manage,… more
- Boston Mutual Life Insurance (Canton, MA)
- …Help Desk Services. The Help Desk Senior Support Specialist is responsible for providing Tier 1 technical support for software, hardware and network related ... be the first point of contact for customers seeking technical assistance through phone calls, in person or email....someone able to interpret and explain a variety of technical support problems and concepts to non- technical … more
- ProMedica Health System (Toledo, OH)
- …but not limited to legal offices, insurance companies and regulatory agencies. 2. Performs tier 1 technical support duties for MyChart to include providing ... Remote with onsite training. *All duties listed below are essential unless noted otherwise* 1 . Manages high volume calls with multi line phone systems and serves as… more