- Leidos (Norfolk, VA)
- **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, ... agents through monitoring Teams and AWS chat. + Provide Tier 1 agents observational feedback (OBS) on...Minimum of 6 months of tenure with the NMCI Service Desk and 3 months or more experience supporting… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... accurate documentation. This role is instrumental in delivering exceptional service to our users and maintaining the integrity of...hold a minimum of 3 years of experience in Tier 1 Support, Technical Support,… more
- ManTech (Glen Burnie, MD)
- …**Responsibilities include but are not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone, email, chat, ... seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S. Government… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Description:** **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide technical support and troubleshooting services for ... issues for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- GovCIO (Kiln, MS)
- …in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk ... + Ensure that all email service requests are processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training… more
- Red River (Chantilly, VA)
- … 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk. This position will handle technical ...Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
- Allied Universal (Fullerton, CA)
- …security technical engineer jobs! AMAG Technology, an Allied Universal(R) Company, is hiring a Tier 3 Technical Support Engineer. A Tier 3 Technical ... oral procedures and instructions. + Support any department in need of technical support such as Engineering, Customer service , Reliability and Maintainability,… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...a variety of issues. + Identifies, researches and resolves technical problems. + Responds to telephone calls, email and… more
- Linchpin Solutions, Inc. (Tampa, FL)
- SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an ... currently hiring for a dynamic and experienced SATCOM Technician Tier 1 . Clearance:Active DoD TS/SCI Clearance Work...document required network service levels + Provide service desk and technical support to users.… more
- MindPoint Group (Washington, DC)
- …of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities **Required:** + ... Incident Response Analyst Shift 1 ( Tier 2) **Department:** SOC **Location:**...techniques and procedures (TTP) + Experience with major cloud service provider offerings + Knowledge of malware + Knowledge… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Eaton Corporation (Highland, IL)
- Eaton's B-Line division is currently seeking a Tier 1 - Customer Service Representative. The expected annual salary range for this role is $40875.03 - ... use and application of standard products and refer more technical inquiries to appropriate personnel. * Cross-reference B-Line products...OR High School Diploma with 3 years of customer service experience * Must be able to work in… more
- Randstad US (Clive, IA)
- tier 1 help desk. + clive ,...diploma with 1 -2 years of related client service experience. o Technical knowledge of telecommunications, network, ... maintain strong client relationships through effective communication and exceptional service delivery. + Document all technical interactions... skills. + A high school diploma coupled with 1 -2 years of relevant experience in technical … more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Eligibility for DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - ... 58,000.00 Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...years of previous Help Desk experience. + At least 1 + years of previous Customer Service experience… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving,...position will be end user facing so excellent customer service skills and communication is desired. This is a ... financial company in the DFW area is seeking a Tier 1 IT Support Specialist to join...Teams + Provisioning equipment + Experience providing excellent customer service and communication with end users **You will receive… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position...Helena. Some of what you may do: + Have the technical skills to resolve 30 to 50 percent of the problems ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena Public Schools,...Degree (AA) or equivalent from a two-year college or technical school. + Two years' related experience. + Or… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those ... owns all communication with internal and external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce,… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …GDIT is looking for a Desktop Systems Administrator to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, and ... processes, including configuration settings, and troubleshooting procedures. - Provide technical support and assistance during the deployment and post-deployment… more
- System One (Arlington, VA)
- …Citizenship or Green Card Required Technology Service is looking to hire a Tier - 1 Help Desk Analyst to respond to phone, portal, email submitted Incident and ... Long-Term Contract position open for a Help Desk Analyst ( Tier 1 ). Arlington, VA (100% ONSITE) US...Request tickets for its Technical Solutions Center (TSC). The position is for a… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …here at https://www.galileo-ft.com/working-at-galileo . Erin: 5079234003 About the role As a Client Technical Support Tier 1 Support Specialist you will ... of contributing to operational success What you'll need: + 1 -2 years general customer service experience +...preferred + 2+ years in a business to business Technical Support role preferred + Experience in resolving … more