- Robert Half Technology (Kansas City, MO)
- …issues through JIRA Service Management (Atlassian) Ticketing system. * Provide Tier 1 technical support, including basic troubleshooting, hardware ... located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support |...and as part of a team * Strong customer service skills and a professional demeanor * Demonstrated ability… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... accurate documentation. This role is instrumental in delivering exceptional service to our users and maintaining the integrity of...hold a minimum of 3 years of experience in Tier 1 Support, Technical Support,… more
- US Signal Company LLC (Indianapolis, IN)
- …IT resources through the provision of managed services and professional services. We are seeking a Technical Support Agent ( Tier 1 ) - NIGHTS to join our team ... in Indianapolis, Indiana. This role is performed on-site. The Technical Support Agent is part of the Technical...Agent is to provide a world-class level of customer service with an efficient and timely resolution of cases.… more
- CUNY (New York, NY)
- IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine operations and ... and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our...Security+, Network+, Apple and/or Microsoft certification + Outstanding customer service skills + Ability to explain technical … more
- GovCIO (Kiln, MS)
- …in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk ... + Ensure that all email service requests are processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training… more
- Red River (Chantilly, VA)
- … 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk. This position will handle technical ...Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
- Legrand NA (Somerset, NJ)
- …join theData Center Power & Control Divisionin Somerset, NJ OR East Coast.As a Tier -II Technical Support Engineer, you'll work with a variety of cross-functional ... to assist with customer issues via phone, email, and remote sharing sessions. Our Tier II Technical Support Engineers are the most important resource for product… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365...upon receiving calls, emails, and other correspondence. + Conduct technical services and support at the Tier … more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...a variety of issues. + Identifies, researches and resolves technical problems. + Responds to telephone calls, email and… more
- US Signal Company LLC (Eden Prairie, MN)
- …timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US Signal's ... managed services and professional services. What you'll do: The Technical Support Specialist - Systems is part of the...and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The Tier ... various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting support. This is the basic...This is the basic level of customer support. The Tier I Engineer is a generalist with a broad… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving, Texas **Onsite** Contract $20/hr - $25/hr A large tier financial company is seeking a Tier 1 IT Support ... basis. For this position they are looking for a Tier 1 Support Specialist having experience with...experience is necessary. In addition to having excellent customer service skills and communication with end users. This is… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those ... owns all communication with internal and external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce,… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third...years of previous Help Desk experience. + At least 1 + years of previous Customer Service experience… more
- Access Dubuque (Dubuque, IA)
- Tier 1 Tech Support **DigiFarm VBN** 3 Positions ID: REQ1000 Posted On 08/30/2024 **Job Overview** Tier 1 Tech Support Provide phone support to dealers ... Phone Fax ###@digifarm.com Email True False False **Job Details** Categories Customer Service Technical Location Monticello, IA Shift First Shift Rotating Shift… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Help Desk** **Category:** Business Analysis (functional and technical ) **Main location:** United States, Virginia, Lebanon **Position ID:** ... Architect of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when...9am - 5pm) Eastern Time * Help desk, customer service , and support experience with problem solving CGI is… more
- CACI International (Washington, DC)
- NOC Tier 1 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities...make a difference. **More about this role:** As a Tier 1 NOC Network Technician, you'll be… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports...or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain… more
- SKC Communication Products LLC (KS)
- …Requirements Capable of lifting to shoulder height 50-70 lbs. Travel 0-20% Education College/ Technical degree preferred Experience Tier 1 0-2 years Preferred ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for...for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3. Work independently, be… more
- IBM (Rocket Center, WV)
- …technical issues, you'll love your career at IBM. Your Role and Responsibilities The Tier 1 Help Desk Analyst will work in a fast-paced Call Center ... environment that embraces your unique skills and experience. A Technical Support Representatives at IBM is a front-line position...technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver… more