- Southwest Research Institute (San Antonio, TX)
- …such as gathering contact information, analyzing and documenting issues, and resolving Tier 1 level issues.Multi-task technical assignments in support of user ... / computer help desk support. Must demonstrate knowledge and experience in Windows operating systems with an emphasis on system maintenance and troubleshooting, both… more
- SNI Technology (Woodland Park, CO)
- …tasks as needed REQUIREMENTS: * 3+ years of overall Helpdesk Support experience (at least 1 year of Tier II support) * Must have Windows 10 support ... DUTIES: * Monitor and respond effectively to support requests received through the IT helpdesk system * Troubleshoot Tier I/ Tier II computer hardware and… more
- SNI Technology (Brighton, CO)
- …mid-level hardware and software support for our computing infrastructure. Issues not resolved by Tier 1 support are automatically sent to Tier 2, which ... IT support will be primarily the management of the helpdesk : fielding calls, troubleshooting issues remotely as possible, and...as possible, and then escalating to the appropriate next tier desktop support personnel for onsite support. This person… more
- SNI Technology (Greeley, CO)
- …software solutions, particularly enterprise-wide software such as Gmail, Zoom, web browsers, Office suite, Windows 7, 8, 8. 1 , 10, Android OS, OSX, and iOS. Basic ... contract duration of 12-24 months. Help Desk Specialist - Tier I Support Job Summary Under general direction and...Job Summary Under general direction and guidance, the IT Helpdesk Specialist will contribute to the success of the… more
- SNI Technology (Greeley, CO)
- …solutions, particularly enterprise-wide software such as Gmail, Zoom, web browsers, Office suite, Windows 7, 8, 8. 1 , 10, Android OS, OSX, and iOS.Basic to ... position with an expected contract duration of 12-24 months.Help Desk Specialist - Tier I Support Job SummaryUnder general direction and guidance, the IT Helpdesk… more
- SNI Technology (Brighton, CO)
- …provide mid-level hardware and software support for our computing infrastructureIssues not resolved by Tier 1 support are automatically sent to Tier 2, which ... within Office IT support will be primarily the management of the helpdesk : fielding calls, troubleshooting issues remotely as possible, and then escalating to… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS experience. Previous… more
- BigBear.ai (Tysons Corner, VA)
- …also being exposed to new technologies, systems, and processes. What you will do Provide Tier 1 helpdesk support for end-users Work in collaboration with ... successful candidate will have experience with technologies such as Windows 10, Microsoft 365, MacOS, Android & iOS devices,...limited direction. What you need to have At least 1 -3 years of relevant, professional experience Working knowledge with… more
- Innovative Management & Technology Services (Rockville, MD)
- …standards. Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily ... provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing...Trust clearance. Tools and Technologies: + Proficient in managing Windows Operating Systems and applications, with solid expertise in… more
- Adams County Government (Brighton, CO)
- …Benefits + Questions What Success Looks Like In This Job This entry-level position ( Tier 1 ) will be responsible for providing excellent customer service with the ... Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Technical...primary responsibility of the Technical Help Desk Associate I ( Tier 1 ) is to provide first-level hardware… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...troubleshoot printers, and computer hardware, provide user support on Windows current operating system, provide user support on current… more
- The University of Texas at Arlington (Arlington, TX)
- ** Helpdesk Analyst II** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** Applicants ... must include in their online resume the following information: 1 ) Employment history: name of company, period employed (from month/year to month/year), job title,… more
- Orion Consortium (Annapolis Junction, MD)
- …worldwide sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves, and installs new ... interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team to escalate… more
- Component Repair Technologies (Mentor, OH)
- JOB SUMMARY The IT Support Technician ( Tier 2) is a full-time position within the Information Technology Department responsible for supporting the IT needs of the ... business. Visit www.componentrepair.com for more information. DUTIES AND RESPONSIBILITIES 1 . End-user computer system support. a. Set-up, install, maintain,… more
- Innovative Management & Technology Services (Rockville, MD)
- …rapid and effective resolution of more complex technical issues that escalate beyond Tier 1 support. Qualifications: + Must possess an undergraduate degree in ... improvement projects, maintenance documentation, and operational security activities. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 2 and Tier 3 support… more
- CACI International (Annapolis Junction, MD)
- Systems Administrator 1 - Field Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... worldwide sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves, and installs new… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …Systems Services office. This System Administrator will support and maintain the Windows server environment. Responsibilities include: + Administrator of Windows ... Granting appropriate privileges and assigning file system rights. + Providing third- tier support and technical guidance for software and hardware problems from… more
- University of Southern California (Los Angeles, CA)
- …and staff from our dedicated on-site helpdesk . + Provide a wide range of Tier 1 and Tier 2 Information Technology and Audio-Visual support services for ... of, edge and peripheral device support and general computer helpdesk technologies, workflows, and support. + Fluent in both... technologies, workflows, and support. + Fluent in both Windows PC and Apple Mac operating systems and computing… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The Rapid Response Engineer is responsible for providing Tier 2 helpdesk end-user support, and Server and infrastructure support for small to ... from the Cloud Services team members to troubleshoot reported issues in a helpdesk environment + Analyze and respond to Server and infrastructure alerts + Onsite… more
