- Cayuse Holdings (Pendleton, OR)
- …/Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1555/ tier -1.0- helpdesk - specialist ... tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform analysis and… more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. + Document and communicate ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3… more
- US Signal Company LLC (Des Moines, IA)
- …US Signal Cloud, Disaster Recovery, and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level of customer ... acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must...is desired. + Experience working in a process driven helpdesk environment. Working Conditions and Physical Demands: The majority… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- HOK (San Francisco, CA)
- …As a Sr. IT Support Specialist at HOK, you will be responsible for providing Tier 2 technical support to our system users. If you are experienced and enjoy ... San Francisco firm is seeking a Sr. IT Support Specialist to join their team. This a hybrid position...include, but are not limited to, + Monitor the helpdesk system for timely closure of tickets, and provide… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/ Tier 2 concierge-like support to more than three hundred users by ... Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands...a comprehensive understanding of computer science concepts or two ( 2 +) years of relevant experience in IT/help desk roles… more
- TEKsystems (Naperville, IL)
- …assisting with project-based work. Qualifications: * 2 -3+ years of experience in a Tier 2 Helpdesk /Desktop support role or experienced in a Junior ... Description: Department: Network Role: As an IT Support Specialist with Black Line, you will be a...by its employees as the best place to work 2 ) Black Line to be the Gold Standard in… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- POSITION: IT Support Specialist REPORTS TO: IT Director POSITION OVERVIEW : The IT Support Specialist primary role is to work with internal customers to provide ... quickly and effectively to requests received through the IT helpdesk + Identifying effective solutions for user issues offering...+ Report significant and recurring issues to the next Tier or IT Director + Documentation of support resolution… more
- Genesee Community College (Batavia, NY)
- …SPECIFIC RESPONSIBILITIES: A. Individual Responsibilities 1. Support the daily operations, maintenance and tier 2 / 3 support of the following systems and ... Job Description: GENERAL FUNCTIONS: The Telecommunications and Networks Support Specialist supports the operation and maintenance of the telecommunications… more
- TEKsystems (Kansas City, MO)
- …clearance is required, US Citizenship is required Description: As an Enterprise Service Desk Specialist you will play a critical role in supporting the one of the ... ensure mission readiness. Responsibilities fall into 3 categories: 1.) Tier 1 Support: Serve as the initial point of...and resolve technical issues. Follow escalation protocols as necessary. 2 .) Health and Status Monitoring: Monitor the health and… more
- CAI (Camas, WA)
- …established IT infrastructure. **Job Description** We are looking for an Desktop Support Specialist **.** This position will be **On-site in the Camas WA. area.** ... and other duties such asnetwork support, printer support and helpdesk support as needed + Install, configure and administer...projects under minimal supervision or guidance + Provide 1st/2nd tier support for most help desk related issues +… more
- TEKsystems (New Orleans, LA)
- Description: As an Enterprise Service Desk Specialist you will play a critical role in supporting the one of the world's largest IT networks NMCI (Navy Marine Corps ... ensure mission readiness. Responsibilities fall into 3 categories: 1.) Tier 1 Support: Serve as the initial point of...and resolve technical issues. Follow escalation protocols as necessary. 2 .) Health and Status Monitoring: Monitor the health and… more
- Patten CAT (Cedar Rapids, IA)
- …Hours/Days 8:00 am to 5:00 pm Monday - Friday Overview The Desktop Support Specialist will report to the IT Support Manager and will be performing desktop support ... user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels...levels of the Altorfer organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and… more
- InGenesis (Fremont, CA)
- …staff. * Create best practice workflow documents. * Work with IS Leadership and Helpdesk to determine repeated training issues and help reduce the ticket volume by ... improve KPIs and other reporting metrics. * Support with tier II and III application issues and mentor IS... II and III application issues and mentor IS Helpdesk . * Assist with ongoing development, implementation and customization… more
- Southwire (Carrollton, GA)
- …of newly acquired sites. **Key Responsibilities** Direct supervision of the IT-OT Infrastructure Tier 2 IT team, including systems, processes, and hardware to ... Title(s): IT Support Specialist , System Administrator I Number of Direct Reports: 2 -5 Scope: All Locations Travel: International % of Time: Up to 25% Workplace… more
- Federal Aviation Administration (Des Moines, WA)
- …requires completion & favorable adjudication of a Moderate Risk Background Investigation ( Tier 2 ) background investigation prior to appointment, unless waiver is ... with HQ Program Offices, Travel Policy Program Office, Travel Helpdesk OKC, Western Logistics Service Area and the Logistics...can substitute a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education… more