- TEKsystems (Orlando, FL)
- TEKsystems is seeking an experienced Tier 2 Service Desk analyst, for a 6 month contract to hire role with a nationally recognized organization in ... that schedule. Hours: 8am-6pm Requirements: + 3+years of IT Service Desk experience (specifically Tier 2 resolution experience in working at a service… more
- Insight Global (San Francisco, CA)
- …field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this ... looking for a Service Desk Analyst to join their 365, 24x7 Level 2 Service Desk for roughly 3000+ end users. This analyst will sit onsite in the San… more
- TEKsystems (Lincoln, MA)
- …DoD clearance is required, US Citizenship is required Description Our customer is looking for a Tier 2 -3 Service Desk technician on a large Air Force ... Active, Directory, Windows, Powershell Top Skills Details 1. Tier 2 and 3 Service Desk - Remedy Tickets Create/Receive/Escalate/Track 3. Secret Clearance… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- General Dynamics Information Technology (Germantown, MD)
- … / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service ... Clearance Level: Active Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may be required le)** The likely hourly rate… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... is dependent on exact position hired against. The SMIT Service Desk RDM Team has an opening...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- ManpowerGroup (Princeton, NJ)
- …onsite at one of the locations above each workday **Job Description** Contracting position for Tier 2 Service Desk , supporting the Office Information ... the office** ** Desk Side Support Specialist - Tier 2 ** **Must be able to obtain...Deskside Technician, customers seeking technical assistance upon escalation from Tier 1 - SC Service Center. *… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist**... Service Request (SR), Problem Management (PM), and Service Level (SL) modules. **Experience:** At least 2 ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The … more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified… more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct… more
- TekSynap (Washington, DC)
- …track, and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + ... Serve as the Tier 1 and Tier 2 ...Serve as the Tier 1 and Tier 2 point of contact for the...our team supporting US International Trade Commission's Information Technology Service Desk Support Services contract. The contract… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category:... Tier 1 level. This includes coordination with Tier 2 field operations team, other help desks ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...experience or 9 years of experience + Prior Help Desk experience ( 2 -4 years) + Prior ServiceNow… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 … more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities...with Hiring Manager and/or Technical Lead **Required Experience:** + 1- 2 years of Tier 1 Management Experience… more
- Insight Global (Belleville, IL)
- …. Skills and Requirements 2 years work experience in a Tier 1 IT Service Desk setting OR Associates Degree ... the greater Belleville, IL area is looking for a Tier I Service Desk candidate...documentation related to basic IT issues and assist Level 2 and 3 Service Desk … more
- General Dynamics Information Technology (Quantico, VA)
- … **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + years of related ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...**This position is pending funding.** The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA .... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Motion Recruitment Partners (Dallas, TX)
- Tier 1 Help Desk Support Dallas, Texas **Hybrid**...a Support Technician to manage Tier 1 and Tier 2 tickets and troubleshoot service ... diploma or equivalent is preferred. + Experience in customer service within a call center setting. + Prior help... within a call center setting. + Prior help desk or technical support experience is a plus. +… more
- RKON (Chicago, IL)
- …contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service requests related to ... Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and… more
- Insight Global (Kansas City, MO)
- Job Description - 2 + years of experience supporting workstation, printer, and other endpoint hardware - Experience supporting MS Office 365 applications, including ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more