- TEKsystems (Scott Air Force Base, IL)
- …DoD clearance is required, US Citizenship is required Description Our customer is looking for a Tier 2 -3 Service Desk technician on a large Air Force ... Active, Directory, Windows, Powershell Top Skills Details 1. Tier 2 and 3 Service Desk - Remedy Tickets Create/Receive/Escalate/Track 3. Secret Clearance… more
- TEKsystems (Colorado Springs, CO)
- …Intelligence Agency, DIA, Tier 1, Entry-level Top Skills Details help desk ,customer service ,windows 10 Additional Skills & Qualifications What I need from ... as many incidents during your first contact, or at Tier 2 . Efficiently escalates to higher ...A+, HDI, ITIL Foundation OR Microsoft 365 Skills help desk , customer service , windows 10, TS/SCI, Poly,… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- General Dynamics Information Technology (Washington, DC)
- … / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service ... Clearance Level: Active Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may be required le)** The likely hourly rate… more
- ProSphere Tek (North Chicago, IL)
- …Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk and End-User Service for approximately 3,700 ... 2 ,900 end user contacts per month for Service Desk suppor **Essential Functions and Job...Incident Management. + Create, update, maintain and review quarterly Tier 1 and Tier 2 … more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... is dependent on exact position hired against. The SMIT Service Desk RDM Team has an opening...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- ManpowerGroup (Princeton, NJ)
- …onsite at one of the locations above each workday **Job Description** Contracting position for Tier 2 Service Desk , supporting the Office Information ... the office** ** Desk Side Support Specialist - Tier 2 ** **Must be able to obtain...Deskside Technician, customers seeking technical assistance upon escalation from Tier 1 - SC Service Center. *… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide financial systems ... Office of the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance for… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist**... Service Request (SR), Problem Management (PM), and Service Level (SL) modules. **Experience:** At least 2 ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The … more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct… more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct… more
- General Dynamics Information Technology (Quantico, VA)
- … **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + years of related ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...**This position is pending funding.** The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA .... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join...ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- Insight Global (Denver, CO)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in either ... responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1… more
- Motion Recruitment Partners (Dallas, TX)
- Tier 1 Help Desk Support Dallas, Texas **Hybrid**...a Support Technician to manage Tier 1 and Tier 2 tickets and troubleshoot service ... diploma or equivalent is preferred. + Experience in customer service within a call center setting. + Prior help... within a call center setting. + Prior help desk or technical support experience is a plus. +… more
- Motion Recruitment Partners (Grand Prairie, TX)
- IT Help Desk - Tier 1 Grand Prairie, Texas **Onsite**...for supporting Tier 1 and Tier 2 ticket and issues. Along with supporting service ... + High School Degree or equivalent preferred + Customer service experience in a call center environment + Help... experience in a call center environment + Help desk or technical support experience preferred + Knowledge and… more
- RKON (Chicago, IL)
- …contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service requests related to ... Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more